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Cogent Communications Holdings, Inc..

CCOI.US | Wired telecommunications activities

Cogent Communications Holdings, Inc. is a multinational, Tier 1 Internet service provider specializing in providing high-speed Internet access, private network services, and colocation services. The company primarily serves businesses, content providers, and other service providers. Cogent owns and ...Show More

Ethical Profile

Mixed.

Cogent Communications (CCOI.US) faces ethical scrutiny, particularly regarding worker treatment. Reports suggest a 133:1 CEO pay ratio, with median employee compensation at $95,141, highlighting pay inequality. Employee reviews on platforms like Glassdoor frequently cite a toxic work environment, unrealistic quotas, and poor management, with only 31% recommending the company. While Cogent has a Code of Ethics and whistleblower policy, critics point to a lack of effectiveness evidence, and occasional warning letters allegedly have been issued. The company holds strong security certifications (PCI, HIPAA, SOC 2, GDPR) and supports multi-factor authentication, yet transparency is limited on cybersecurity investment, AI ethics, or data breach history.

Value Scores

Better Health for All0
-100100
Fair Money & Economic Opportunity0
-100100
Fair Pay & Worker Respect0
-100100
Fair Trade & Ethical Sourcing0
-100100
Honest & Fair Business-40
-100100
Kind to Animals0
-100100
No War, No Weapons0
-100100
Planet-Friendly Business0
-100100
Respect for Cultures & Communities0
-100100
Safe & Smart Tech10
-100100
Zero Waste & Sustainable Products0
-100100

Better Health for All

0

No evidence was found in the provided article to assess Cogent Communications Holdings, Inc. against the 'Better Health for All' ethical value. The article details financial information, acquisition history, and peering disputes, but does not contain any facts related to health impacts, healthcare products or services, health accessibility, innovation, externalities, equity programs, workforce support, preventative measures, data responsibility, crisis response, mental health initiatives, pharmaceutical patents, nutrition, health education, addiction mitigation, or clinical trial ethics.

1

Fair Money & Economic Opportunity

0

No evidence available to assess Cogent Communications Holdings, Inc. on Fair Money & Economic Opportunity.

Fair Pay & Worker Respect

0

For fiscal year 2024, the CEO pay ratio was 133:1, based on the CEO's $12,680,860 compensation and a median employee compensation of $95,141.

1
Employee reviews on Indeed.com (January 2024 - April 2025) show an overall rating of 2.8 out of 5 stars, with specific ratings for work-life balance (2.9/5), job security and advancement (2.5/5), management (2.6/5), and culture (2.5/5).
2
Glassdoor reviews rate compensation and benefits at 2.8 out of 5 stars, work/life balance at 2.6 out of 5 stars, and culture and values at 2.2 out of 5 stars.
3
Only 31% of employees would recommend working at Cogent Communications, according to Glassdoor reviews.
4
Glassdoor reviews also mention high turnover rates exceeding 50% in some offices and allegations of labor law violations regarding overtime pay and potential lawsuits.
5

Fair Trade & Ethical Sourcing

0

No quantitative data related to Fair Trade & Ethical Sourcing metrics was provided across the available articles.

1
The company's Modern Slavery Act statement from August 7, 2024, and its Supplier Code of Conduct outline policies and a perceived low risk of modern slavery, but do not include specific numbers, percentages, or frequencies for any of the requested KPIs.
2

Honest & Fair Business

-40

Cogent Communications Holdings, Inc. has a Code of Ethics, last amended in April 2021, which includes a whistleblower policy detailing procedures for reporting violations to the Chief Legal Officer or Audit Committee.

1
The company's Audit Committee Charter covers compliance with regulations like the US Foreign Corrupt Practices Act, indicating an anti-corruption policy is in place.
2
However, there is no evidence regarding the frequency or effectiveness of training for this policy.

Kind to Animals

0

No evidence available to assess Cogent Communications Holdings, Inc. on Kind to Animals.

No War, No Weapons

0

No evidence available to assess Cogent Communications Holdings, Inc. on No War, No Weapons.

Planet-Friendly Business

0

No evidence available to assess Cogent Communications Holdings, Inc. on Planet-Friendly Business.

Respect for Cultures & Communities

0

No specific, concrete evidence regarding Cogent Communications Holdings, Inc.'s performance on any of the 'Respect for Cultures & Communities' KPIs was found in the provided articles. The articles primarily focus on business operations, channel partner programs, general diversity, and careers, without detailing community engagement, cultural impact assessments, or related metrics.

Safe & Smart Tech

10

Cogent Communications holds a comprehensive set of security certifications, including PCI, HIPAA, SOC 2, GDPR, ISO 27001, FedRamp, and CSA Star Level 1.

1
The company's privacy policy outlines user rights to access, correct, and erase data, object to marketing, and file complaints.
2
Its CCPA policy further details rights to access, delete, and opt-out of data sales.
3
The company explicitly states its compliance with GDPR and CCPA.
4

Zero Waste & Sustainable Products

0

No specific, quantitative data related to waste diversion rates, product recyclability, packaging sustainability, recycled content, single-use plastic reduction, take-back programs, circular design, waste reduction initiatives, hazardous waste management, product durability, repairability, waste audit frequency, zero waste certification, waste disposal violations, material efficiency, packaging-to-product ratio, waste reduction targets, supplier waste requirements, or customer waste education was found in the provided articles for CCOI.US.

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AI-generated analysis based on publicly available data. Not financial advice. Ratings are expressions of opinion derived from automated models and may contain inaccuracies. See our Risk Disclosure for full details.