Better Health for All

The company's core business is internet services, domain services, and mobile services.

While general broadband access has been linked to improved health outcomes in external studies, there is no evidence provided that quantifies the direct health impact of Tucows' specific products or services. Therefore, KPIs related to the net health effect of products, harmful revenue, safety records, price accessibility of health products, vulnerable reach for health needs, risk transparency for health risks, health innovation investment, health externalities, health equity programs, healthcare workforce support, preventative health measures, global health crisis response, mental health initiatives, pharma patent flexibility, nutrition and food safety, addiction mitigation, and clinical trial ethics cannot be scored based on the provided evidence. The company does have a commitment to data protection for customer, partner, and employee data, with expectations for safeguarding digital assets and reporting breaches, and requires AI use to comply with data protection laws and company policies. However, this is general data protection, not specifically 'health data responsibility' as defined by the KPI.

Fair Money & Economic Opportunity

Tucows Inc. is an internet services company, operating in internet access, domain services, and mobile services.

Its revenue is derived from subscription fees, transaction fees, and other related services within these segments. The company does not offer lending, deposit, or other consumer financial products or services that involve lending, insuring, moving, or storing money. Therefore, all KPIs related to fair money and economic opportunity are not applicable to Tucows Inc.'s business model.

Fair Pay & Worker Respect

The company's CEO pay ratio for 2024 was 12:1, based on CEO Elliot Noss's total compensation of $975,734 and a median employee compensation of $84,386.

Employee reviews on Glassdoor show an overall rating of 3.7 out of 5 stars and a 79% recommendation rate. However, Indeed.com reviews show a lower overall rating of 3.0 out of 5 stars. The company experienced a 17% layoff of its total employees, including 42% of the Ting workforce. There have been no fines or violations related to labor laws in the past two years.

Honest & Fair Business

Tucows Inc. has a formal whistleblower policy that allows employees to report violations confidentially and without fear of retaliation, but there is no evidence of independent investigation processes.

The company had one financial restatement for Q4 2024 earnings due to a subsequent event impacting property and equipment impairment. All directors, except Elliot Noss, are considered independent. The company's Code of Business Conduct and Ethics commits to complying with all applicable anti-corruption laws and regulations, including the Foreign Corrupt Practices Act. Deloitte LLP is mentioned as the independent registered public accounting firm, and the Audit Committee Charter details independent auditor engagement and oversight, but the extent of verification of ethical claims is not specified.

No War, No Weapons

No relevant evidence was found in the provided article to assess Tucows Inc. against the 'No War, No Weapons' ethical value.

The article is a general company description and explicitly states it contains no data for the requested metrics.

Planet-Friendly Business

The provided articles indicate a lack of publicly available data for all environmental metrics relevant to Planet-Friendly Business. No specific information was found regarding the company's greenhouse gas emissions, renewable energy usage, water consumption, waste diversion rates, or any environmental certifications or initiatives.

The company also lacks publicly available data on science-based targets, net-zero commitments, or climate risk disclosures.

Respect for Cultures & Communities

The provided articles focus on Tucows' internal employee representation, diversity, and inclusion initiatives, including employee survey participation and demographic representation within its workforce.

No specific, concrete data points or actions related to external community engagement, formal partnerships with indigenous or local community groups, cultural impact assessments, cultural preservation investments, or community-specific grievance mechanisms were found. Therefore, no KPIs could be scored against the 'Respect for Cultures & Communities' value based on the evidence provided.

Safe & Smart Tech

The provided articles do not contain sufficient specific, quantitative evidence to score any of the KPIs for Safe & Smart Tech. While general mentions of cybersecurity investments, an Information Security Management System (ISMS) leveraging NIST CSF and ISO 27001, and company-wide security and privacy training are present, no concrete metrics such as investment percentages, training completion rates, or specific certification details are provided.

A potential system breach at the subsidiary Hover led to password resets, but the articles explicitly state no evidence of unauthorized data access was found, and no number of affected users was specified, preventing a score for data breach severity. Similarly, while compliance with regulations like GDPR and CCPA is mentioned, there are no details on compliance audits, specific actions, or outcomes to allow for scoring regulatory compliance. Information regarding encryption implementation is limited to bcrypt for passwords at a subsidiary, which is not sufficient to assess company-wide practices. All other KPIs lack any explicit, scorable data points.