Better Health for All

AppFolio was fined $4.25 million by the Federal Trade Commission (FTC) for selling inaccurate tenant screening reports containing outdated or incorrect eviction history and criminal records.

These inaccurate reports disproportionately affect low-income, Black, Latino, and Native households, creating barriers that hinder their access to housing. There is a lack of transparency in these reports, as landlords are not required to provide applicants with copies, contrasting with protections for job applicants. The company's poor data practices, evidenced by the FTC fine for widespread inaccuracies in sensitive personal data, indicate inadequate data protection.

Fair Pay & Worker Respect

AppFolio's CEO pay ratio for the 2024 fiscal year was 25:1, with the CEO earning $5,018,965 and the median employee earning $200,472.

The company's overall employee rating on Glassdoor is 4.0 out of 5 stars, based on 1,127 reviews. The employee turnover rate for property management staff is 33%.

Fair Trade & Ethical Sourcing

AppFolio is a software company providing cloud-based solutions, with revenue primarily from subscription fees. Given the nature of its business, the company does not procure or trade physical commodities, nor does it have a supply chain that requires welfare or sourcing audits for physical goods.

Therefore, KPIs related to fair-trade certification, audit frequency for physical supply chains, forced/child labor incidents in manufacturing, traceability of physical goods, remediation of physical supply chain violations, and high-risk material sourcing are not applicable.

Honest & Fair Business

AppFolio, Inc. agreed to pay a $692,250 civil penalty for violating the SEC's Whistleblower Protection Rule.

The SEC found that the company's employment, separation, and other agreements contained provisions that impeded whistleblowers from reporting potential securities law violations directly to the SEC and from collecting related incentive awards. The company revised its internal agreement forms and notified affected employees. While AppFolio has a 'Whistleblower and Reporting Suspected Violations Policy,' the regulatory action indicates that its agreements created impediments to whistleblower participation.

Kind to Animals

AppFolio, Inc. is a software company providing cloud-based property management solutions.

The provided articles do not contain any specific, concrete data points regarding AppFolio's direct involvement in animal testing, use of animal-derived ingredients, animal agriculture, or direct impact on wildlife habitats. While AppFolio partners with PetScreening to manage pet policies and assistance animal accommodation requests for housing providers, this is a software service for clients and does not constitute AppFolio's own animal-related operations or products. Therefore, all KPIs are scored as N/A (0) as they are not applicable to the company's core business model.

No War, No Weapons

The provided articles do not contain specific, concrete data points for any of the KPIs related to the 'No War, No Weapons' ethical value for AppFolio, Inc. Each article explicitly states that no relevant data could be extracted for the company concerning arms manufacturing, military contracts, dual-use technology, sales to embargoed regimes, peacebuilding initiatives, or other conflict-related metrics.

Planet-Friendly Business

No specific, quantitative data points were found across the provided articles to assess AppFolio, Inc. against the Planet-Friendly Business KPIs.

The articles explicitly state a lack of publicly available information regarding carbon emissions data, specific reduction targets, renewable energy usage, waste diversion, or any other sustainability practices relevant to the KPIs. Therefore, all KPIs are omitted due to insufficient evidence.

Safe & Smart Tech

AppFolio experienced a data breach between August 8 and August 18, 2025, where unauthorized actors accessed records in its CRM system, potentially compromising names, addresses, dates of birth, and Social Security numbers for 5,056 Texans and hundreds of organizations.

The company was informed on August 22, 2025, and began notifying affected individuals around October 6, 2025, a timeline which was alleged to have violated state and federal laws. AppFolio has a responsible AI framework with values including fairness, reliability, privacy, security, transparency, and accountability, and uses an internal assessment process and regular review for AI technologies. The company's annual cybersecurity budget was $24.3 million in 2022, representing 4.83% of its $503.4 million revenue for that year. AppFolio is SOC 2 Type II certified and supports PCI DSS security standards. The company conducts annual information security awareness training for employees involved with confidential and sensitive information. All sensitive data is encrypted during transmission and at rest using industry-leading protocols like AES-256 and TLS. AppFolio provides role-based access controls (RBAC) for customers to define user access levels and uses multi-factor authentication (MFA), with a rate exceeding 97%. The company regularly evaluates product and infrastructure security through third-party penetration testing and conducts 4 comprehensive security assessments annually. AppFolio uses a “Secure by Design” approach, building features with security in mind. The company settled allegations with the FTC in January 2021 for failing to comply with certain sections of the FCRA and entered a settlement in November 2023 related to the New Mexico Unfair Practices Act.

Zero Waste & Sustainable Products

AppFolio, Inc. is not participating in any tracked waste reduction initiatives.

The company has no reported waste disposal violations, fines, or compliance issues in the provided articles, indicating exemplary compliance over at least the past three years.