Better Health for All

Udemy's core business, online education, includes courses that deliver substantial health benefits by improving healthcare systems, enhancing health literacy, and addressing mental health, such as the "Certificate in Health Administration and Management"

and "Mental Health Ambassador Certificate" courses. The company's products do not have direct safety implications for physical or mental health, resulting in a neutral safety record. Udemy offers 27,000 free courses and uses a global pricing engine to adjust prices to local purchasing power parity, demonstrating a commitment to affordability. The platform is accessible in over 180 countries with courses in 75 languages, including over 115,000 non-English courses, and non-English content making up over 50% of the Udemy Business collection, indicating significant reach to diverse populations. However, the company faces potential liability and regulatory scrutiny under the EU’s Digital Services Act, Irish Online Safety Code, GDPR, CCPA, and PIPL, indicating challenges in risk transparency and data responsibility. While Udemy leverages AI and machine learning to enhance learning experiences, there is no specific data on the percentage of R&D or capital allocation aimed at improving health outcomes. The company offers mental health support to employees through Modern Health, Headspace, and Employee Assistance Programs, and provides courses like the "Mental Health Ambassador Certificate." Udemy also offers various healthcare-related courses, including health administration, public health, health literacy, and statistics for healthcare professionals, contributing to healthcare education and workforce support. Wellness programs are offered to employees as part of the Whole U program, and courses on health literacy and community health programs are available.

Fair Money & Economic Opportunity

The provided articles do not contain any specific, concrete data points relevant to the KPIs under the 'Fair Money & Economic Opportunity' value. Udemy, Inc. operates as an online learning platform, not a financial institution that lends, insures, moves, or stores money.

Therefore, the KPIs, which are designed to assess financial services, are not applicable to the company's core business, and no evidence was found to score them.

Fair Pay & Worker Respect

In 2024, Udemy's CEO median pay ratio was 33:1.

Employee engagement is high, with 94% of employees stating it is a great place to work, significantly exceeding the U.S. average of 57%. No regulatory actions, violations, fines, or compliance issues are mentioned across the provided articles.

No War, No Weapons

Udemy operates as an online learning platform, and its core business activities do not involve arms manufacturing, military contracts, or conflict facilitation.

The provided articles, including multiple ESG Impact Reports, explicitly state that they do not contain data on arms sales, defense contracts, or conflict-related activities. There is no evidence of revenue from arms or defense contracts, investment in dual-use technologies, sales to embargoed regimes, or any exposure to controversial weapons. The company's content restrictions prohibit 'weapons instruction' and 'violence'. Given the nature of its business and the absence of any relevant data, all KPIs related to war and weapons are not applicable.

Planet-Friendly Business

The provided articles, primarily summaries of Udemy's ESG Impact Report and policies, do not contain specific quantitative data for any of the environmental performance indicators. While the company is recognized as an ESG Industry Top Rated company by Sustainalytics in 2025 and aligns its ESG goals with UN SDGs 4, 8, and 10, no concrete figures for emissions, renewable energy use, water consumption, waste diversion, or any other planet-friendly business metrics are available.

The articles also state that no regulatory actions, violations, fines, or compliance issues are mentioned, which is an absence of data, not evidence of zero violations. Therefore, no KPIs can be scored based on the provided evidence.

Safe & Smart Tech

Udemy's privacy program is rated poorly overall with a 'Warning' rating of 65%.

The company collects personally identifiable information, including behavioral and potentially sensitive data, and shares it with third parties for advertising and analytics. While users can access, modify, and delete their data, data download capabilities and access controls are unclear, and privacy interfaces are confusing. Data retention policies are available, and data is deleted upon account termination, but the company collects substantial unnecessary data and has 3-5 year retention periods for most data. Udemy sells or rents data to third parties, though users can opt out. The company's security practices are rated poorly, with two-factor authentication, encryption in transit and at rest, and breach notification procedures being unclear. There are no documented incidents of unauthorized data use or specific regulatory actions, violations, or fines mentioned.

Zero Waste & Sustainable Products

The provided articles, including Udemy's ESG Impact Report Summary (2022) and ESG Summary, explicitly state that no data is available regarding waste diversion, product recyclability, packaging sustainability, recycled content, single-use plastic reduction, take-back programs, circular design, waste reduction initiatives, hazardous waste management, product durability, repairability, waste audit frequency, zero-waste certification, waste disposal violations, material efficiency, packaging-to-product ratio, waste reduction targets, supplier waste requirements, or customer waste education.

The reports focus on social and governance aspects, creating a significant data gap for environmental metrics related to zero waste and sustainable products.