Better Health for All

Travelers demonstrates a significant focus on improving health outcomes, particularly for injured employees. The company has achieved a nearly 50% reduction in opioid use among injured construction workers since 2014

and reduced opioid-related claim costs by approximately $245 million through its Early Severity Predictor model and comprehensive pharmacy management programs. Travelers provides exceptional mental health support, including the "Wysa for Return to Work" app, which reduced missed workdays by one-third for users, and access to Spring Health with eight free therapy and coaching sessions annually for employees and their families. The Travelers Institute has hosted nearly 1,200 events and speaking engagements, reaching close to 470,000 audience members, focusing on health and safety topics like mental health and suicide prevention. The company's core insurance products are health-neutral, but its services and programs provide substantial health benefits.

Fair Money & Economic Opportunity

The Travelers Companies, Inc. primarily provides a wide range of commercial and personal property and casualty insurance products and services.

There is no evidence that the company currently offers debt products to consumers, making the debt burden ratio KPI not applicable.

Fair Pay & Worker Respect

The company reported a voluntary turnover rate of 7.7% in 2023.

For its UK entity, Travelers Management Limited, the median hourly pay for women was 92.3% of men's median hourly pay in 2022, reflecting a 7.7% median hourly pay gap. The company also states that 90% of its U.S. workforce consists of full-time employees.

Fair Trade & Ethical Sourcing

The Travelers Companies, as an insurance provider, does not procure or trade physical commodities, resulting in no material sourcing of at-risk inputs or need for fair-trade certifications. While the company has established a Supplier Diversity Program

and enforces a Supplier Code of Conduct, specific quantitative data on the percentage of procurement budget directed to diverse suppliers or the percentage of contracts including enforceable ethical-sourcing clauses is not available. Information regarding supply chain audit frequency, traceability coverage, remediation speed for violations, or any substantiated forced or child labor incidents is also not provided.

Honest & Fair Business

Travelers scored 100 on the Corporate Equality Index (CEI) from the Human Rights Campaign Foundation.

The company has a Whistleblowing and Non-Retaliation policy. , , , offering an independently administered Ethics Helpline available 24/7 via telephone and web-based reporting. , This helpline supports anonymous reports in local languages across multiple countries, and retaliation or harassment for good faith reports is strictly prohibited. All employees and directors are required to complete annual training and certify their understanding and compliance with the Code of Business Conduct and Ethics, which includes reporting known or suspected violations. , Travelers also maintains an internal Anti-Bribery and Anti-Corruption Policy with a strict prohibition on such activities, requiring compliance with multiple international anti-corruption laws, including the U.S. Foreign Corrupt Practices Act, the U.K. Bribery Act 2010, the Canadian Corruption of Foreign Public Officials Act, the Irish Criminal Justice (Corruption Offences) Act of 2018, and the Brazilian Anti-Corruption Law.

Kind to Animals

Travelers is not a signatory to specific ESG initiatives that incorporate animal welfare considerations into underwriting practices

, indicating limited engagement with proactive animal welfare policies beyond its core insurance offerings. The company's core business as an insurance provider means that KPIs related to cruelty-free certification, animal testing, humane operations, ethical inputs, supplier audits, cage-free sourcing, animal agriculture ethics, and animal-free R&D collaboration are not applicable.

No War, No Weapons

The Travelers Companies Inc. does not engage in weapons manufacturing, military contracts, or conflict-facilitation activities, as its core business is property and casualty insurance services.

Consequently, it derives 0% of its revenue from arms or defense contracts, has no defense business for board oversight, and no defense-related assets to divest. The company also has no exposure to controversial or banned weapons. However, Travelers does not have direct involvement in peace-building initiatives or engage in direct advocacy for peace or disarmament strategies, maintaining a neutral stance on these issues.

Planet-Friendly Business

Travelers Companies has committed to achieving carbon neutrality across its owned operations by 2030

. The company has reduced its Scope 1 and 2 greenhouse gas emissions by 55% since 2011 and plans to further reduce or offset an additional 50,000 metric tons of carbon dioxide . This target is supported by initiatives such as upgrading to LED lighting, enhancing technology equipment, transitioning fleet vehicles, and reducing occupied square footage by more than 35% . As of 2023, Travelers has invested $2.8 billion in green and sustainability-linked bonds . The company has also partnered with American Forests to plant or conserve over five million trees and plans to fund 750,000 additional trees by Earth Day 2025 .

Respect for Cultures & Communities

In 2023, Travelers allocated approximately $3 million to arts and culture, representing 12.5% of its total $24 million in community contributions for that year.

The company has no reported cultural appropriation incidents. Free, Prior and Informed Consent (FPIC) processes are not applicable to the company's operations.

Safe & Smart Tech

The provided articles indicate that Travelers conducts a cybersecurity education tour as part of its 'Cyber: Prepare, Prevent, Mitigate, Restore' series, offering best practices for managing cyber incidents to external audiences

. The company also provides cyber protection services to its policyholders . However, the articles do not contain specific, quantifiable data points regarding Travelers' internal data protection, cybersecurity investments, AI ethics, or other detailed metrics required by the rubric's KPIs for assessing the company's own practices.