Progressive Corp.
PGR.US | Non-life insurance
Progressive Corporation is an insurance holding company. Through its subsidiaries, it provides personal and commercial auto insurance, as well as other specialty property-casualty insurance and related services. The company operates primarily in the United States, offering its products through indep...Show More
Better Health for All
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Progressive offers excellent mental health programs for its employees. These include an Employee Assistance Program (EAP) providing 24/7 telephonic support, virtual counseling sessions, and access to legal/financial consultations.
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The company also hosts educational events for Mental Health Awareness month, offers ongoing virtual mental health events, and makes educational materials available on-demand.
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Progressive provides programs like meditation breaks, virtual yoga, and a resilience course for stress management.
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Notably, the EAP has been expanded to include six free visits, online therapy, urgent care, and behavioral health coaching and psychiatry via smartphone applications, demonstrating innovative approaches and substantial resources.
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Fair Money & Economic Opportunity
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No evidence available to assess Progressive Corp on Fair Money & Economic Opportunity.
Fair Pay & Worker Respect
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Progressive demonstrated strong employee engagement, with its 2024 engagement and culture survey results placing the company in the top 2% of all companies using the survey.
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The company also achieved pay equity in 2023, reporting that women and people of color earn one dollar for every dollar earned by their male and white counterparts, respectively, for similar performance, experience, and job responsibilities.
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Progressive maintained an annualized employee retention rate of 89% in 2024, indicating a voluntary turnover rate of 11%.
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However, in March 2023, the company agreed to a $772,000 settlement to resolve a wage-and-hour dispute involving 23 claims processors.
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Fair Trade & Ethical Sourcing
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Progressive Corp operates in the insurance industry, a sector not significantly involved in the sourcing of physical commodities or raw materials.
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Its core business focuses on providing insurance services, financial services, and risk management, with minimal direct involvement in material procurement.
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Consequently, KPIs related to fair-trade certifications, supply-chain audits, forced/child labor incidents, traceability of physical goods, remediation of sourcing violations, and high-risk material spend are not applicable to its operations. While the company has a Vendor Relations Code of Conduct emphasizing fair and honest associations
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and ensures equal access to diverse businesses,
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specific quantitative data on the percentage of contracts with enforceable ethical-sourcing clauses or the percentage of procurement budget directed to diverse suppliers is not provided.
Honest & Fair Business
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Progressive Corporation settled two class-action lawsuits for a total of $109 million. This includes a $61 million settlement in Michigan in December 2024 for allegedly excluding fees from total loss claim payments
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, and a $48 million settlement in New York in July 2024 for alleged undervaluation of totaled vehicles
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. Additionally, in May 2024, a civil action was filed against the company in California, accusing it of manipulating valuation software to understate vehicle values
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, seeking penalties and restitution
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.
Kind to Animals
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As an insurance holding company, Progressive's core business model does not involve activities such as product manufacturing, animal testing, animal agriculture, or the use of animal-derived ingredients. Consequently, KPIs related to cruelty-free certification, alternative testing methods, humane certified operations, ethical input substitution, cage-free sourcing, animal testing policies and volume, innovation in animal-free technologies, and animal agriculture ethics are not applicable to its operations. While Progressive supports a coastal conservation association, the evidence does not provide measurable biodiversity impact or species recovery metrics directly attributable to the company's initiatives.
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Furthermore, there is no specific evidence of audits for animal-related suppliers or their welfare compliance, nor active engagement in animal welfare policy improvement or advocacy.
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No War, No Weapons
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Progressive Corp operates in the Property & Casualty Insurance industry, providing auto, home, and commercial insurance
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. Its core operations are not involved in military contracts or arms manufacturing
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, and it does not manufacture or supply products to the military
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. This business model inherently distances the company from the arms and weapons industries
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, meaning it has no defense assets to divest and no exposure to controversial weapons
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.
Planet-Friendly Business
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Progressive reported total Scope 1, 2 (market-based), and partial Scope 3 emissions of 63,309 tCO2e in 2024.
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Its Scope 1 and 2 (market-based) emissions decreased by 15.46% from 2023 to 2024.
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The company achieved 58% renewable energy for its owned buildings and data centers in 2024, with an aspirational goal of 75% by 2027.
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Progressive has an aspirational goal to be carbon neutral in Scope 1 and 2 emissions by the end of 2025, with PwC performing an attest review of these emissions for 2024.
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It also aims for net-zero for Scope 1 and 2 in the decade following 2025.
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However, the company does not explicitly state that its targets are SBTi-aligned.
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The overall waste diversion rate for 2024 was approximately 17.2% across its locations.
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The company's report is informed by elements from the TCFD, including a TCFD index, and its risk management considers climate-related scenarios, including a 2°C or lower scenario, to assess strategy resilience and evaluate impacts on capital, pricing, customers, and investments.
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Respect for Cultures & Communities
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Progressive Corporation supports community and cultural well-being through The Progressive Insurance Foundation, which funds diverse charitable organizations.
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Initiatives include educational programs for financial literacy and career opportunities, and the Keys to Progress vehicle giveaway program, which has donated over 1,000 vehicles to veterans.
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The company also partners with organizations such as Humble Design to assist individuals emerging from homelessness.
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The provided article explicitly states that quantitative data on indigenous cultural preservation is not available.
Safe & Smart Tech
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Progressive agreed to a $3.25 million settlement in January 2025 for a data breach at a third-party vendor that exposed the medical data of 462,000 residents.
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The company has a Responsible AI (RAI) governance and risk management program in place
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and is committed to responsible AI principles.
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Progressive provides annual user awareness training to employees to identify and respond to cybersecurity threats.
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There are no documented incidents of unauthorized data use, with access to confidential data limited to employees, agents, contractors, and service providers with a legitimate need to know.
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Consumers can access and seek correction for inaccuracies in their information
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, and upon request, where required by law, Progressive deletes certain consumer information.
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The company notifies customers of information practices in a Privacy Policy
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and employs internal resources to evaluate compliance with applicable rules, regulations, and laws
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, also administering anti-bribery/anti-corruption and sanctions compliance programs.
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Zero Waste & Sustainable Products
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Progressive Corporation recycled approximately 24% of waste at its campuses in 2023.
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The company has implemented waste reduction initiatives, including recycling programs, paper reduction efforts, and donating surplus office furniture to reduce landfill contributions. Over 75% of policyholders are enrolled in paperless policies, with new policy documents provided electronically.
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