ThredUp Inc..
TDUP.US | Retail sale of second-hand goods
ThredUp Inc. operates an online resale marketplace for women's and kids' apparel, shoes, and accessories. The company provides a platform for consumers to buy and sell secondhand items, offering a convenient way to refresh their wardrobes sustainably. ThredUp handles the entire process, from accepti...Show More
Better Health for All
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ThredUp's core business model of promoting secondhand clothing significantly reduces the environmental impact of the fashion industry, which in turn leads to positive health externalities. In 2022, the company prevented 666 million lbs of CO2e emissions, saved 7 billion gallons of water, and 1.3 billion kWh of energy.
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These efforts mitigate pollution, which is an indirect health benefit. The company's operations generate negligible health-harming externalities and contribute substantially to positive health outcomes through environmental protection.
Fair Money & Economic Opportunity
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ThredUp Inc. operates an online resale marketplace and does not offer lending, deposit, or other traditional financial services to consumers.
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The company's business model does not involve financial products such as loans, credit, or insurance.
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Therefore, all KPIs related to financial services, including underserved client share, pricing fairness (APRs), exploitative fee exposure, inclusion initiatives (loan/insurance book), data accessibility (open-banking APIs), fair lending compliance, wealth building outcomes (credit scores, savings growth), profit reinvestment in community finance, financial literacy initiatives (as defined for financial services), debt burden ratio, geographic inclusion (banking deserts), and product simplicity (financial product disclosures), are not applicable to its operations.
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While the company has fees for its resale service, these are not financial product fees.
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The company's internal DEI efforts
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and employee benefits
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are not relevant to the customer-facing financial services focus of this value.
Fair Pay & Worker Respect
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ThredUp's 2022 Impact Report indicates a voluntary turnover rate of 116% and an involuntary turnover rate of 47%.
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Employee reviews from Glassdoor (up to April 2025) consistently cite extremely high turnover, with estimates of 75% of new warehouse associates leaving within two weeks.
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The 2022 Impact Report states no significant instances of non-compliance with laws and regulations were recorded in 2022.
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Indeed.com reports a work happiness score of 63 out of 100 and a sense of belonging score of 61 out of 100.
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The 2022 Impact Report also states that a comprehensive benefits package, including medical, dental, and vision, is offered to full-time employees.
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All permanent employees are offered shares of ThredUp stock.
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No data is available regarding the percentage of the workforce on temporary, zero-hour, or gig contracts.
Fair Trade & Ethical Sourcing
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ThredUp's business model focuses on reselling secondhand apparel, shoes, and accessories, meaning it does not procure or trade new physical commodities or raw materials. Consequently, the KPIs for 'fair_trade_cert_share' and 'materials_risk_index' are not applicable to its operations. For all other KPIs, including 'audit_frequency', 'forced_child_labour_incidents', 'traceability_coverage', 'remediation_speed', 'ethical_clause_coverage', and 'supplier_diversity_spend', no specific, concrete evidence pertaining to TDUP.US was found in the provided articles.
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Honest & Fair Business
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ThredUp has a whistleblower program in place, which is overseen by the Audit Committee Chairperson and Chief Legal Officer.
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All directors, with the exception of the CEO, are independent according to Nasdaq standards, which accounts for approximately 91.67% of the board.
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The company has a Code of Business Conduct and Ethics.
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Additionally, ThredUp's SOC 2 Type 2 report is independently verified, and PCI DSS merchant compliance is maintained, with annual security evaluations by independent auditors planned.
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Kind to Animals
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ThredUp operates as a service-oriented resale marketplace for secondhand clothing, which means many animal welfare KPIs related to manufacturing, direct sourcing of raw materials, or animal agriculture are not applicable. The company does not have in-house or contracted animal testing operations, animal husbandry, or captive operations, nor does it have an R&D budget relevant to animal-free substitution.
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While ThredUp sells items containing animal-derived materials such as leather, wool, silk, down, animal hair, and angora, it also states a policy of not accepting certain exotic animal products.
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However, there is no evidence that the company takes a public position on animal welfare legislation or engages in advocacy for higher standards.
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No War, No Weapons
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ThredUp Inc. operates an online resale marketplace for secondhand apparel.
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The provided articles consistently state that the company's core business activities are unrelated to arms manufacturing, military contracts, or conflict facilitation. All articles explicitly confirm that no data is available or provided regarding any of the metrics relevant to the 'No War, No Weapons' value, such as revenue from arms contracts, dual-use technology, sales to embargoed regimes, or peacebuilding investments.
Planet-Friendly Business
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In 2021, the company's total Scope 1, 2, and 3 greenhouse gas emissions were 130,223 tCO₂e, representing a 15.95% annual decline from 154,942 tCO₂e in 2020.
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The company completed its Scope 1, 2, and 3 emissions assessment for 2020-2021.
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No SBTi-aligned targets are disclosed.
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The company diverts 49% of received items from landfill, with 18% recycled, 26% reused, and 5% sold in discounted bundles.
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No net-zero target year is mentioned.
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Respect for Cultures & Communities
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No specific, concrete data points were found in the provided articles to assess ThredUp Inc. against the defined KPIs for 'Respect for Cultures & Communities'. The articles discuss general sustainability, diversity within the workforce, and some charitable donations, but do not provide quantitative evidence for formal partnerships with indigenous or local community groups, revenue reinvested in local community development, cultural appropriation incidents, cultural impact assessment protocols, local employment ratios, community grievance mechanisms, cultural preservation investments, local procurement, indigenous suppliers, cultural site protection, social license to operate, charitable giving to cultural heritage organizations, community fund allocations, language inclusivity, or cultural sensitivity training completion.
Safe & Smart Tech
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ThredUp allows users to access their personal information and permanently delete their data by sending an email request.
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The company acknowledges that it is liable for fraudulent credit card transactions because it does not obtain a cardholder’s signature, indicating a lack of strong authentication like cardholder signature.
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ThredUp conducts application security assessments, vulnerability management, penetration testing, security audits, and ongoing risk assessments as part of its risk management process.
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The company uses the National Institute of Standards and Technology Cybersecurity Framework to guide its approach and monitors relevant state, federal, and international laws and regulations to adjust business practices for compliance.
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Zero Waste & Sustainable Products
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ThredUp demonstrates strong performance in waste diversion and take-back programs. In 2023, 100% of unsold items were diverted to resale or aftermarket programs.
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For all received items, 82% are reused and 18% are recycled, resulting in 100% of received items being diverted from landfill.
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The company's Clean Out Bags, used for sending items to ThredUp, are 100% recycled through a partnership with AZEK.
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ThredUp's core business model functions as a take-back program, covering all items received for reuse or recycling. The company is a member of the Ellen MacArthur Foundation and a founding signatory of Fashion Declares, indicating a commitment to circular economy principles, but there is limited evidence of integration into product design and development by ThredUp itself.
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The company's business model, which extends the life of clothing, is a significant waste reduction initiative, having extended the life cycle of 200 million garments.
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ThredUp also offers a Fashion Footprint Calculator to educate customers on their carbon footprint.
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