Stitch Fix, Inc..
SFIX.US | Retail sale via mail order houses or via Internet
Stitch Fix, Inc. is an online personal styling service. It uses data science and human stylists to personalize apparel for its clients. Customers fill out a style profile, and Stitch Fix sends them a curated box of clothing, shoes, and accessories. Customers keep what they like and return the rest. ...Show More
Better Health for All
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Stitch Fix is an online personal styling service that sells clothing, shoes, and accessories.
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Its core products and services do not have a direct positive or negative impact on public health, as defined by the 'Better Health for All' value, which focuses on medical treatments, preventative healthcare, or mental/physical wellness programs. The company's operations, such as supply chain practices, factory conditions, and environmental footprint, are explicitly excluded from this value, as they pertain to worker rights or environmental impact. There is no evidence that Stitch Fix offers health-related products or services, engages in health education, or collects health data. Therefore, all KPIs related to health impact, safety, accessibility, transparency, innovation, externalities, equity programs, workforce support, preventative measures, data responsibility, crisis response, mental health, patents, nutrition, education, addiction, or clinical trials are not applicable to its business model under this value's definition.
Fair Money & Economic Opportunity
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No evidence available to assess Stitch Fix, Inc. on Fair Money & Economic Opportunity.
Fair Pay & Worker Respect
-30
The company achieved pay equity in 2021, with women earning $1.00 for every $1.00 earned by comparable men, and employees of color earning $1.00 for every $1.00 earned by comparable white employees.
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This was confirmed by an annual third-party audit of pay data.
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However, none of the company's employees are represented by a labor union.
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In January 2024, the company moved to a part-time only stylist model, meaning all stylists now work on a part-time basis and are paid hourly, which constitutes 2,002 out of 4,570 total employees, or approximately 43.8% of the workforce on part-time contracts.
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The company settled a representative action under California’s Private Attorneys General Act in August 2020, which alleged various violations of California’s wage and hour laws related to current and former non-exempt Stylist employees.
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Fair Trade & Ethical Sourcing
-30
Private label factories are audited on an annual basis, with those rated Low Risk for more than one audit cycle moving to a bi-annual audit cycle.
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The company has a Vendor Code of Conduct that vendors must sign, and it requires private label vendors to provide full transparency into all factories producing goods.
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Stitch Fix works with vendors to ensure minerals mined in known conflict areas are not used in products and bans animal fur, angora, and mohair.
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The company is a member of the Vendor Diversity Coalition and collects diversity, equity, and inclusion data from its vendors.
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Honest & Fair Business
0
No specific quantitative data was provided across the articles for regulatory fines, transparency index, whistleblower policy, financial restatements, audit coverage percentage, ESG controversy index, complaint resolution time, board conflict-free percentage, anti-corruption policy, or third-party verification.
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Therefore, these KPIs cannot be scored based on the provided evidence.
Kind to Animals
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No evidence available to assess Stitch Fix, Inc. on Kind to Animals.
No War, No Weapons
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No evidence available to assess Stitch Fix, Inc. on No War, No Weapons.
Planet-Friendly Business
-10
Stitch Fix achieved 92% transparency in supplier environmental and labor practices in 2023, supported by a $5.6 million investment in supply chain sustainability.
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The company reported a 22.6% reduction in packaging waste in 2023, utilizing 78% recycled packaging.
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Additionally, Stitch Fix saw a 15.3% decrease in carbon emissions per shipment in 2023 and invested $1.2 million in carbon offsets.
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The company recycled 284,000 garments in 2023 through a circular fashion initiative.
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Respect for Cultures & Communities
-70
Stitch Fix's Elevate program provided $150,000 in cash grants to six BIPOC-owned businesses in 2021-2022.
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With a fiscal year 2025 net revenue of $1.27 billion, this represents approximately 0.01% of revenue reinvested in local community development, 0.01% of revenue donated to cultural heritage organizations, and 0.01% of non-core revenue distributed to community development funds.
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These percentages are less than 1%, aligning with the -100 tier for 0% reinvestment/donation/distribution. The company engaged six BIPOC-owned brands through this program, which falls into the 4-8 indigenous or minority-owned suppliers engaged tier.
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Safe & Smart Tech
0
Stitch Fix has reported no material cybersecurity breaches.
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The company is compliant with a comprehensive set of certifications, including PCI, HIPAA, SOC 2, GDPR, ISO 27001, FedRamp, and CSA Star Level 1.
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Stitch Fix conducts annual security training, phishing simulations, and regular communications for its employees.
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The company supports multi-factor authentication (MFA) via SMS, email, hardware, software, TOTP, and U2F.
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Risk assessments are conducted to identify vulnerabilities, and a bug bounty program and vulnerability disclosure process are in place.
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The company is compliant with GDPR.
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Zero Waste & Sustainable Products
-10
Stitch Fix demonstrates exceptional performance in packaging sustainability, with its boxes, standard Freestyle™ mailers, and in-box kraft paper all made from 100% post-recycled, FSC-certified, or SFI-certified recycled fiber, and explicitly stated as recyclable.
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The company has implemented several waste reduction initiatives, including using AI models that significantly reduce overstocking by 15-25% through improved demand forecasting.
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Additionally, Stitch Fix has improved material efficiency by reducing box size and weight by up to 24%, which also contributes to a more efficient packaging-to-product ratio.
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