Better Health for All

No specific, quantifiable evidence was found in the provided articles to assess TDCX.US against any of the 'Better Health for All' KPIs. While the company is noted to be expanding into the healthtech sector

and mentions general CSR initiatives like 'healthcare worker support' and 'disaster relief,' these descriptions lack the concrete data points (e.g., specific program metrics, investment amounts, or impact assessments) required by the rubric. Efforts related to 'digital access for disadvantaged communities' were not explicitly linked to health needs or outcomes, and internal employee wellness programs do not fall under the scope of this value.

Fair Money & Economic Opportunity

TDCX Inc. is described as a digital customer experience (CX) solutions provider. The provided articles focus on internal Diversity, Equity, and Inclusion (DEI) initiatives

and a foundation for digital inclusion, primarily related to digital learning facilities . TDCX is supporting three initiatives in Malaysia, Thailand, and the Philippines to improve digital learning facilities for students, particularly in rural areas . One example is digitizing a school library in Udon Thani, Thailand, with computers, laptops, and educational software . Since the start of the year, they have implemented over 150 projects, benefiting over 54,000 people . None of the articles contain specific, quantitative data points related to the company's involvement in financial services, lending, insurance, or direct economic opportunity programs for underserved populations. Therefore, no KPIs under the 'Fair Money & Economic Opportunity' value can be scored based on the evidence provided.

Fair Pay & Worker Respect

TDCX reported an 88% worker engagement score in its bi-yearly survey in 2023, an increase from 83% in 2019.

The company's voluntary employee turnover rate was 12.53% in 2021. There are no public records of substantiated labor-law or human-rights violations in the past three years. Employee reviews on Glassdoor indicate an overall rating of 4.0 out of 5 stars, with 76% of employees recommending the company to a friend and 71% having a positive business outlook. Compensation and benefits received a 3.8 out of 5 stars rating. TDCX has been recognized as a Great Place to Work Certified in 2024, received a Gold rank for White Company Awards 2024, and was named one of the Best Employers in Asia-Pacific 2025 by the Financial Times. , , However, some employee feedback highlights concerns such as poor management, limited promotion opportunities, and a lack of bonuses or increments. In its Thailand operations, the company offers medical care, provident fund, life and health insurance, flexible work options, and wellness programs.

Fair Trade & Ethical Sourcing

No specific quantitative data was found in the provided articles for any of the KPIs related to Fair Trade & Ethical Sourcing. The articles explicitly state 'No data found' or 'No quantitative data' for fair_trade_cert_share, audit_frequency, forced_child_labour_incidents, traceability_coverage, remediation_speed, ethical_clause_coverage, materials_risk_index, and supplier_diversity_spend.

While TDCX has a Global Supplier Code of Conduct and states it sources corporate giveaway items responsibly from vendors that make use of sustainable materials, no measurable data on these practices was provided to assess against the rubric's thresholds.

No War, No Weapons

The provided articles do not contain specific, quantifiable evidence for any of the 'No War, No Weapons' KPIs. The articles discuss general corporate social responsibility initiatives

, employee relief efforts , or are policy documents (like a supplier code of conduct) that do not provide data on defense contracts, dual-use technology, sales to sanctioned regimes, peacebuilding investments, or any other related metrics. Therefore, no KPIs can be scored based on the available information.

Planet-Friendly Business

TDCX has no mentioned regulatory actions, violations, fines, or compliance issues, indicating an exemplary compliance history.

The company claims to have achieved carbon neutrality by offsetting 38,770 tons of CO2e using UN-certified carbon credits, and its carbon footprint report meets ISO 14064-1:2018 criteria. However, the total Scope 1, 2, and 3 emissions are not disclosed, preventing an assessment of the overall carbon footprint or the percentage of emissions offset. While a target of "carbon neutrality within a decade" is mentioned, this conflicts with the claim of already having achieved carbon neutrality, and no specific verified net-zero target year is provided. For all other environmental KPIs, including renewable energy use, water consumption, waste diversion, green building certifications, and climate-related financial disclosures, no publicly available data is provided.

Respect for Cultures & Communities

TDCX has 41 partner organizations.

The company has no reported cultural appropriation incidents.

Safe & Smart Tech

The company achieves over 85% pass-rate scores with zero fallout in each training batch.

It has legally binding Binding Corporate Rules (BCRs) across its entities, with a key focus on EU General Data Protection Regulation (GDPR) compliance. These rules detail data transfers, data subject rights, the Data Protection Officer's role, and obligations to data protection authorities.

Zero Waste & Sustainable Products

The provided articles do not contain any specific quantitative data, regulatory actions, certifications, or comparisons relevant to the 'Zero Waste & Sustainable Products' ethical value.

The articles explicitly state that content is unavailable or that no quantitative data on waste diversion, product recyclability, packaging sustainability, or other related metrics is provided.