Better Health for All

Rollins' core business provides essential preventative health services by protecting over two million residential and commercial customers from disease-carrying rodents and insects, demonstrating a strong emphasis on disease prevention.

The company also launched the VitalClean disinfectant service in March 2020, utilizing an EPA-registered disinfectant effective against various pathogens. During the COVID-19 pandemic, Rollins implemented "SAFE Workplace" procedures and offered enhanced paid sick leave to employees, reflecting comprehensive crisis response. For its employees, Rollins increased investment in no-cost mental health and wellness services in 2023 and partnered with Marathon Health in 2022 to provide no-cost primary care. However, the company faces moderate health-harming externalities, as evidenced by notices of alleged violations from California authorities regarding hazardous waste and pesticide disposal. Rollins contributes approximately $1 million annually to community outreach, including United Way for child well-being, but this represents a minimal percentage of its revenue. Several KPIs, including harmful revenue share, safety record, price accessibility, vulnerable reach, risk transparency, health innovation investment, healthcare workforce support, healthcare data responsibility, and healthcare education, are omitted due to a lack of specific, quantifiable evidence or direct applicability.

Fair Money & Economic Opportunity

Rollins Inc. is a pest control services company, not a financial institution. The 'Fair Money & Economic Opportunity' value assesses activities related to lending, insurance, moving, or storing money. The provided article details Rollins Inc.'s internal workplace inclusion initiatives, such as appointing a Director of Workplace Inclusion

and establishing Employee Resource Groups . These initiatives pertain to company culture and employee engagement, which are explicitly excluded from this value's scope as they do not relate to financial services or their impact on external underserved customers. Therefore, all KPIs are scored 0 as the company does not offer financial products or services relevant to this value.

Fair Pay & Worker Respect

In the past three years (2023-2025), Rollins and its subsidiaries accumulated 9 substantiated labor-law violations.

These include one wage and hour violation in 2023, one Department of Labor regulation violation in 2023, one benefit plan administrator violation in 2023 (settled for $3.9 million), and six workplace safety or health violations between 2023 and 2025. Less than 2% of Rollins' U.S. employees are represented by a labor union or covered by a collective bargaining agreement. Employee retention at Rollins is reported to be over 90%.

Honest & Fair Business

In April 2022, Rollins agreed to an $8 million civil penalty with the U.S. Securities and Exchange Commission (SEC) for improper earnings management and accounting practices in 2016 and 2017.

Additionally, only 4 out of 12 board members (33.33%) are free from material conflicts of interest, with several directors holding executive positions within Rollins or serving on the boards of related companies such as RPC, Inc. and Marine Products Corporation.

Kind to Animals

Rollins Inc. is a service-oriented company specializing in pest control and wildlife management. Due to its business model, several KPIs related to product manufacturing, animal testing, and animal agriculture are not applicable. This includes cruelty-free certification, alternative testing usage, ethical input substitution, supplier audits, cage-free sourcing, animal testing policy, animal testing volume, and animal agriculture ethics. While Rollins demonstrates a commitment to humane practices, the provided evidence does not offer the specific, quantifiable data required for other KPIs. For instance, the company acquired Critter Control, which focuses on humane wildlife control solutions

, and contributed $3 million to the Rollins Animal Health Center at Zoo Atlanta for humane animal healthcare . However, there is no evidence of recognized humane certifications for a percentage of operations, nor measurable biodiversity impact from conservation initiatives. Similarly, an investment of approximately $200,000 in humane bed bug research and a partnership with the University of Kentucky for this research do not align with the rubric's definition of 'animal-free technologies and alternatives' or 'industry-wide animal-free testing and sourcing standards.' Lastly, there is no explicit evidence of active engagement in animal welfare policy improvement or advocacy for higher standards.

No War, No Weapons

Rollins Inc operates in the pest control industry, with no known involvement in arms production, military contracts, or conflict facilitation.

This means the company derives 0% of its revenue from such activities and has no defense assets to divest or exposure to any weapons, including controversial ones. However, Rollins Inc maintains neutrality regarding conflict and does not have explicit peace initiatives or peace advocacy. This results in 0% of its revenue invested in peacebuilding or disarmament.

Planet-Friendly Business

Rollins complies with environmental, health, and safety regulations and adapts to climate change regulations concerning greenhouse gas emissions.

The company is committed to aligning with laws limiting carbon dioxide emissions. The company emphasizes sustainability, integrating sustainable practices, and published a 2023 Sustainability Report. By 2023, Rollins reduced pesticide usage by 37.2% through Integrated Pest Management strategies, focusing on biological controls and non-chemical solutions. Rollins also uses AI to enhance pest control, reducing pesticide use and minimizing environmental impact. In June 2022, Rollins ranked 15th in the Top-50 Green Fleets, operating a diverse fleet including 1,285 flex-fuel, 435 hybrid electric, 5 electric, and 1 CNG-powered vehicle, with optimized service routes to reduce carbon emissions. Acquired UK companies include Albany Environmental, which uses footmen for minimal carbon footprint, and Van Vynck Environmental, known for falconry in bird management.

Respect for Cultures & Communities

Rollins Inc. has 4 formal partnership agreements with local community groups, including the United Way of Greater Atlanta, Veterans Empowerment Organization, Grove Park Foundation, and Atlanta Beltline Partnership.

The company had a documented cultural appropriation incident in November 2014, involving community members dressing as Native Americans and Mexican illegal immigrants/Border Patrol officers at a Halloween event. In response to this incident, a campus forum was held to discuss the issue.

Safe & Smart Tech

Rollins has not experienced a cybersecurity event that materially impacted its business strategy, operations, financial condition, or proprietary data.

An incident in October 2021 affecting a third-party CRM software (less than 11% of total revenues) had no material impact or indication of compromised customer or employee information. The company mandates regular cybersecurity training for all employees with network access and regularly tests the efficacy of these training efforts. Rollins encrypts certain data and limits its retention to comply with consumer privacy laws. The company states it complies with consumer privacy laws in its operating areas, including the UK General Data Protection Regulation, California Consumer Privacy Act, California Privacy Rights Act, and laws in Canada, Australia, and Singapore, and has implemented related policies and procedures. A new Orkin customer portal launched in 2024 allows residential customers to view services, request scheduling changes, manage payments, and update their contact information. Rollins regularly tests its systems to assess vulnerabilities to cybersecurity risks and conducts annual Enterprise Risk Assessments to identify and quantify these risks. There are no documented incidents of unauthorized data use.

Zero Waste & Sustainable Products

Rollins Inc. subsidiaries, including Clark Pest Control and Orkin Services of California, unlawfully disposed of pesticides, hazardous waste (such as batteries, electronic waste, and cleaning solutions), and customer records in municipal dumpsters between March 2021 and February 2022.

These actions led to a civil complaint and a $3.15 million settlement, which included $2.017 million in civil penalties. As part of the settlement, the companies are required to retain a third-party auditor to conduct dumpster audits at a minimum of 10% of their facilities each year for five years and devote a minimum of 2,000 hours annually to enhanced environmental compliance measures, including waste minimization. Despite these violations, Rollins has implemented several waste reduction initiatives. These include a company-wide paper shredding program in Canada, saving 333 trees in 2021 and over 11,500 trees since 2015. The company digitized its Bugland Bugle magazine in 2021 and uses electronic hand-held devices, significantly reducing paper reporting. Rollins introduced 300 new bulk containers in 2023 and over 475 in 2024 across its brands to replace single-use plastic bottles, operating a closed-loop system for return and refill. Rollins also purchased 15,275 LED light traps in 2023 and over 27,000 in 2024 , projected to save over 125,000 and 205,000 fluorescent bulbs respectively over three years. Beaver Pest Control, a subsidiary, received the National Pest Awards 2024 Sustainability Initiative of the Year for its waste reduction efforts.