Nelnet.
NNI.US | Other financial service activities, except insurance and pension funding activities, n.e.c.
Nelnet, Inc. is a diversified financial services and technology company. Its primary business involves the administration and repayment processing of student loans, acting as a servicer for both the U.S. Department of Education and private lenders. In addition to loan servicing, Nelnet operates busi...Show More
Better Health for All
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No specific, concrete, or quantitative evidence was found in the provided articles to assess Nelnet (NNI.US) against the 'Better Health for All' ethical value. While one article discusses the general negative health impacts of student loan debt, a core business area for Nelnet, it does not attribute these impacts directly to Nelnet's specific services or operations, nor does it provide data on Nelnet's role, mitigation efforts, or the net health effect of its principal goods or services. Another article mentions MindVue, a Nelnet product, as an 'award-winning technology'.
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, but provides no details on its health impact, scale, or resources allocated. Information regarding employee benefits is explicitly excluded by the value definition.
Fair Money & Economic Opportunity
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The FDIC referred a fair lending matter to the Department of Justice, finding a pattern or practice of discrimination in student loan underwriting.
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This policy, which used the Cohort Default Rate (CDR) as an eligibility threshold, disproportionately excluded students from Historically Black Colleges and Universities (HBCUs), leading to a disparate impact on Black students.
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Fair Pay & Worker Respect
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Nelnet's CEO to median employee pay ratio was 27:1 for the 2024 fiscal year.
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The CEO received $1,555,613, while the median employee earned $57,240.
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Fair Trade & Ethical Sourcing
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No specific, concrete data points relevant to the Fair Trade & Ethical Sourcing KPIs for NNI.US were found in the provided articles. While contained supplier diversity spend data for a subsidiary, GRNE-Nelnet, LLC dba Nelnet Renewable Energy, this information was not explicitly stated to be company-wide for NNI.US and therefore cannot be applied to the parent company.
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Honest & Fair Business
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Nelnet incurred $13,000 in regulatory withholdings from the U.S. Department of Education in February 2026 for failing to send timely billing statements to customers.
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The company maintains a formal whistleblower protection policy, which includes an ethics hotline system and utilizes a third-party reporting service, AllVoices, for secure, encrypted, anonymous submissions of concerns related to financial reporting, internal controls, auditing, and governance, in compliance with Sarbanes-Oxley Act Sections 301 and 806.
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Nelnet also has a comprehensive Anti-Bribery and Corruption Policy (ABAC Policy) that applies to all personnel and entities, including subsidiaries where Nelnet controls over 50% of shares.
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This policy mandates zero tolerance for corruption, requires risk-based integrity due diligence for business partners, and includes monitoring of representatives.
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The ABAC Policy is reviewed annually, and Nelnet is subject to the corruption provisions of the Norwegian Penal Code, the UK Bribery Act, and the US Foreign Corrupt Practices Act.
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Kind to Animals
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Nelnet is a financial services and technology company whose core business operations do not involve animal-derived products, animal testing, animal husbandry, or direct animal agriculture. The provided article, a 2021 annual report, focuses on renewable energy initiatives and explicitly states it contains no data relevant to animal welfare, testing, or sourcing practices.
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Therefore, all KPIs related to these activities are not applicable to the company's operations.
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No War, No Weapons
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No evidence available to assess Nelnet on No War, No Weapons.
Planet-Friendly Business
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The provided articles do not contain specific, quantitative data for Nelnet's own operational environmental performance across any of the defined KPIs.
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Information regarding the company's Scope 1, 2, and 3 emissions, SBTi-aligned targets, percentage of operational energy from renewables, water use, waste diversion, green building certifications, or climate-related financial disclosures (TCFD, scenario analysis, stranded assets) is consistently stated as unavailable or not provided.
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While Nelnet invests in and facilitates renewable energy projects for other entities, this does not provide data on its own environmental footprint or stewardship practices as defined by the rubric's KPIs.
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Respect for Cultures & Communities
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Nelnet has 3 formal partnerships with local community groups, including the TeamMates program, United Way, and BraveBe Child Advocacy Center.
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Safe & Smart Tech
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Nelnet experienced a data breach between early June and late July 2022, affecting approximately 2.5 million current and former account holders.
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The incident compromised personal identifying information including names, addresses, email addresses, phone numbers, and Social Security numbers, though financial account numbers were not impacted.
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The company's cybersecurity team took immediate action to secure systems and fix the vulnerability, notifying impacted student loan servicers by July 21, 2022, and offering 24 months of credit monitoring and identity theft protection to affected borrowers.
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Nelnet also notified the Department of Education and law enforcement, cooperating with the investigation.
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The company demonstrates strong regulatory compliance, adhering to PCI DSS Level 1 and 4.0, SOC 1 Type II, GDPR, CCPA, FERPA, Nacha, FinCEN, and FTC regulations.
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It proactively implemented Multi-Factor Authentication to comply with FTC updates.
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Nelnet undergoes annual PCI Level 1 on-site assessments
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and partners with Bluefin for a P2PE solution.
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Furthermore, Nelnet restricts access to personal and account information to employees on a need-to-know basis, with no documented incidents of unauthorized internal data use.
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Zero Waste & Sustainable Products
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No specific, quantitative data is available in the provided articles regarding Nelnet's waste diversion rate, product recyclability, packaging sustainability, recycled content, single-use plastic reduction, take-back programs, circular design principles, waste reduction initiatives, hazardous waste management, product durability, repairability, waste audit frequency, zero waste certifications, waste disposal violations, material efficiency, packaging-to-product ratio, waste reduction targets, supplier waste requirements, or customer waste education. The articles primarily focus on Nelnet's renewable energy investments and their impact on carbon emissions
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, which falls outside the scope of 'Zero Waste & Sustainable Products' as defined, as these efforts are not related to waste management.