PRA Group, Inc..
PRAA.US | Activities of collection agencies and credit bureaus
PRA Group, Inc. is a global financial services company specializing in the purchase, collection, and management of nonperforming loans. The company acquires portfolios of defaulted consumer debt, such as credit card debt, personal loans, and other consumer obligations, from banks, credit unions, and...Show More
Better Health for All
0
No evidence available to assess PRA Group, Inc. on Better Health for All.
Fair Money & Economic Opportunity
-10
PRA Group, Inc. specializes in acquiring and collecting nonperforming loans and does not offer lending or deposit services to consumers, making several KPIs not applicable.
1
The company partners with Truist to offer a financial wellness program to its employees and their immediate family members, covering 100% of costs.
2
This program includes self-directed online modules, personal financial management, and coaching.
3
PRA Group also supports various financial education programs, including those by Receivables Management Association International, United Way of South Hampton Roads (UWSHR), Junior Achievement, and StepChange Debt Charity in the U.K.
4
The 2018 National Financial Capability Study indicated that 72% of Americans felt financial stress and financial literacy had decreased by 8% over nine years.
5
Truist reports that 72% of participants in their program feel prepared for unexpected expenses, and 54% feel more enjoyment from managing money well.
6
Participants in the UWSHR Aspire and Strive programs experienced an average decrease of $16,000 in their overall debt.
7
Fair Pay & Worker Respect
-40
PRA Group's CEO-to-median-employee pay ratio for 2024 was 137:1.
1
The company reports 0% of its North American employees are covered by collective bargaining agreements or recognized unions.
2
Voluntary employee turnover is reported to be 50% or higher in some teams.
3
The company settled a CFPB investigation in 2023, which included a redress and compliance plan.
4
Fair Trade & Ethical Sourcing
0
No specific, concrete data points were provided in the articles to assess PRA Group, Inc. against the defined KPIs for Fair Trade & Ethical Sourcing. While the company mentions conducting periodic risk assessments and onsite audits for key suppliers, the frequency is not specified in months.
1
Similarly, although suppliers are expected to adhere to a Code of Business Conduct and Ethics and confirm anti-slavery measures, no percentage of contracts with enforceable ethical-sourcing clauses was provided.
2
There was no information on fair-trade certifications, spend on high-risk materials, supply chain traceability, remediation speed for violations, or the percentage of procurement budget directed to diverse suppliers.
3
The available information primarily pertains to internal compliance, employee training, and general statements about supplier expectations rather than specific, measurable outcomes for ethical sourcing practices.
Honest & Fair Business
-20
PRA Group's subsidiary, Portfolio Recovery Associates, LLC, was ordered to pay a $12 million penalty to the CFPB and approximately $15 million to impacted consumers in March 2023 for continued illegal debt collection practices and consumer reporting violations.
1
In 2024, the company paid $5.5 million to settle a class action lawsuit.
2
The total value of ethics-related regulatory fines and settlements in the last three years amounts to $32.5 million. The company has been cited for violating a prior 2015 CFPB Consent Order, engaging in deceptive conduct, collecting on unsubstantiated or inaccurate debt, filing misleading documents, making misrepresentations on time-barred debt, and failing to resolve certain direct disputes in a timely fashion.
3
Kind to Animals
0
PRA Group, Inc. is a service-oriented company with no animal-derived products, animal testing operations, or animal agriculture, resulting in N/A scores for most KPIs. The company has demonstrated positive wildlife conservation impact by providing $250,000 in funding to the Virginia Aquarium & Marine Science Center, with $75,000 for education programming and $175,000 for facility upgrades including a jellyfish touch pool.
1
Volunteers also bagged 36,000 recycled oyster shells, creating homes for 360,000 baby oysters, which could filter approximately 18,000,000 gallons of water daily.
2
Additionally, volunteers removed over 400 pounds of trash from a marsh.
3
PRA Group facilitated the planting of nearly 300 trees and, since 2021, has partnered with Tree-Nation to plant over 1,200 trees, offsetting an estimated 170 tons of carbon dioxide.
4
No War, No Weapons
0
No evidence available to assess PRA Group, Inc. on No War, No Weapons.
Planet-Friendly Business
0
No relevant evidence was found in the provided article to assess PRAA.US against the 'Planet-Friendly Business' ethical value.
1
The article indicated that no data could be extracted.
2
Respect for Cultures & Communities
0
No evidence available to assess PRA Group, Inc. on Respect for Cultures & Communities.
Safe & Smart Tech
0
No evidence available to assess PRA Group, Inc. on Safe & Smart Tech.
Zero Waste & Sustainable Products
-20
PRA Group has implemented numerous waste reduction initiatives, including recycling events, recycling services in waste hauling contracts, and the use of recycled office paper.
1
The company also ensures proper disposal of universal waste (such as batteries, aerosol cans, mercury-containing equipment, pesticides, and lamps) and e-waste (PCs, monitors, and printers), utilizing supplier return programs and universal waste drop-off centers.
2
Additionally, PRA Group has funded water cisterns for reuse and recycling at the Pru and Louis Ryan Resilience Lab and engaged employees in processing recycled oyster shells for restoration.
3
The company was recognized as a River Star Business for its environmental stewardship.
4
PRA Group reported 508 tons of waste in 2022 and 513 tons in 2021.
5
No waste disposal violations were mentioned in the 2022 ESG report summary, the 2021 ESG review, or the 2024 articles.
6