Better Health for All

As a bank, First Hawaiian, Inc.'s principal goods and services are health-neutral, and it generates no revenue from products with direct negative health outcomes. The company does not offer health-related products or services, conduct health research, or manage external health data, making several health-related KPIs not applicable. However, First Hawaiian Bank and its Foundation engage in substantial philanthropic activities that support better health. In 2023, total donations reached $5.2 million.

The company demonstrates a systematic approach to reaching vulnerable populations, supporting approximately 1,600 people in Waiʻanae since 2022, aiming to move 1,000 homeless individuals into permanent housing, and benefiting 250 unhoused people at Pu’uhonua o Wai’anae Farm Village. These extensive programs address health disparities for at-risk families, homeless individuals, youth, and Native Hawaiians. The company's total donations of $5.2 million in 2023 represent approximately 1.96% of its 2022 net income, supporting substantial equity programs. During the COVID-19 pandemic, the bank supported Hawaii’s homeless population and provided food supply and health and human service programs. It also raised nearly $1 million for the Lahaina wildfire response. The company supports specific preventative health measures, such as breast cancer prevention and treatment through the Pali Momi Women’s Center, funds prevention services through Child & Family Service (CFS), and offers free annual health screenings and flu shots for employees. CFS also provides mental health counseling, substance abuse treatment, and parent education, representing basic support in these areas. Support for the healthcare workforce is minimal, primarily through preventing layoffs at CFS.

Fair Money & Economic Opportunity

First Hawaiian Bank received an "Outstanding" rating from the FDIC for its Community Reinvestment Act (CRA) performance for 11 consecutive evaluation periods since 1995, with the latest evaluation covering January 2022 through June 2025.

During this period, the bank made $1.7 billion in loans to support affordable housing, non-profit organizations serving low- and moderate-income individuals, economic development, and revitalization of low- and moderate-income areas, including $169 million invested in 13 low-income housing tax credit projects providing 1,335 affordable housing units. In 2020, small business, small farm, and community development loans comprised 26.59% of its total loan book. However, the company settled a class-action lawsuit for $4,125,000 regarding improper overdraft fees on debit card transactions between January 2011 and March 2019. In 2024, corporate contributions totaled $5.7 million, and in 2023, total donations from the bank, foundation, and employees were $5.2 million. The bank offers a free online financial literacy program, "MyMoney," for K-12 students in Hawaii, Guam, and Saipan, which has been used by over 5,300 Hawaii public high school students since 2015. The bank operates 48 branches in Hawai'i, 3 in Guam, and 1 in Saipan.

Fair Pay & Worker Respect

The company's CEO to median employee pay ratio was 81:1 in 2023.

In that year, the CEO's total compensation was $5,366,855, while the median employee compensation was $66,295.

Kind to Animals

First Hawaiian, Inc. is a bank holding company providing financial services. Its core business model does not involve products requiring cruelty-free certification, animal testing, animal-derived ingredients, animal agriculture, or animal-related suppliers. Therefore, these KPIs are not applicable to the company's operations, resulting in a score of 0 for each. The company donated $100,000 to the Hawaiian Humane Society in January 2023, following a $30,000 donation in 2022.

However, this donation does not directly map to any of the specific quantitative KPIs in the rubric, which focus on operational practices, policies, or measurable conservation impacts. The mention of 'Restoration of He‘eia fishpond' is too vague to provide measurable biodiversity impact.

No War, No Weapons

The provided articles for First Hawaiian, Inc. (FHB.US) do not contain specific, quantifiable data points relevant to any of the 'No War, No Weapons' ethical value KPIs. The articles explicitly state that no data related to arms contracts, dual-use technology, sales to embargoed regimes, peacebuilding investment, conflict divestment policies, board oversight of defense activities, export compliance, lobbying, humanitarian procurement, human rights due diligence, AI military safeguards, UNGP alignment, or conflict mineral certifications is present.

While the company offers VA loans to military veterans, service members, and their spouses, this is a financial service to individuals and not considered a military contract for arms or conflict facilitation, and the articles confirm no relevant data for the value is present in this context.

Planet-Friendly Business

First Hawaiian Bank (FHB) has implemented several environmental stewardship initiatives. The company reduced annual paper usage by 23% in 2020, following an average 10% reduction from 2015-2020.

FHB has undertaken energy-efficient upgrades, including LED lighting, motion sensors, Energy Star-certified equipment, HVAC optimization, and the installation of electric vehicle charging stations. The bank collected 4,000 pounds of e-waste in 2020 and has an initiative to eliminate 995,440 single-use plastics. Water conservation efforts include installing filtered water stations. FHB also supports sustainable transportation by offering a 50% bus pass subsidy and providing bicycle parking. Additionally, the company has engaged in biodiversity efforts such as mangrove restoration, clearing invasive seaweed, and plant propagation and seed collection. However, the provided articles do not contain specific quantitative data for total Scope 1, 2, and 3 greenhouse-gas emissions, the share of operational energy from renewables, water use per revenue, waste diversion rates, or the percentage of green-certified buildings. There is also no evidence of SBTi-aligned targets, TCFD alignment, climate scenario analysis, or specific programs addressing climate justice or just transition.

Respect for Cultures & Communities

First Hawaiian Bank received an "Outstanding" rating for Community Reinvestment from the FDIC for ten consecutive evaluation periods since 1995.

In 2023, total community donations amounted to $5.2 million, including $2,480,437 in Bank donations, $1,920,250 in First Hawaiian Bank Foundation grants, and $854,615 from the Kōkua Mai employee giving campaign. In 2022, total donations were $6.3 million, with employees volunteering 11,264 hours. The Kōkua Mai campaign had a 99% employee participation rate in 2022, generating $937,000 for 38 nonprofits. Since 2007, Kōkua Mai has facilitated $11.3 million in donations. The company also reported 1,055 students benefiting from the MyMoney financial literacy program in 2021-2022, accumulating approximately 3,640 learning hours.

Safe & Smart Tech

First Hawaiian Bank allows customers to limit sharing of information for affiliates' marketing, non-affiliates' marketing, and creditworthiness.

California residents have rights under CCPA to know, delete, and opt-out of sales, and the company provides a form for these requests. Users can also unsubscribe from marketing emails and opt-out of marketing calls. Multi-factor authentication is mentioned as a security measure. The company states compliance with federal law and the California Consumer Privacy Act (CCPA).

Zero Waste & Sustainable Products

The company has implemented over 10 waste reduction initiatives, including a 23% reduction in paper usage in 2020 and an average annual reduction of 10% from 2015-2020.

It collected and properly disposed of 4,000 pounds of e-waste in 2020 and 4,230 pounds in another period. Other initiatives include installing filtered water stations, efforts to reduce single-use plastics in cafeterias, expanding recycling, and repurposing or donating furniture. For hazardous waste, the company collected and properly disposed of 4,000 pounds of e-waste in 2020 and 4,230 pounds in another period. The company focuses on the durability of materials and retrofitting existing spaces, mindfully purchases higher quality, longer life cycle furniture, and repurposes or donates furniture to extend its life.