Better Health for All

First Citizens BancShares, Inc. is a financial holding company whose core business involves providing retail and commercial banking services, including deposit accounts, loans, and wealth management. While the company offers financing options to healthcare organizations, these are financial services rather than direct health interventions or products.

Therefore, the company's principal goods and services have no significant positive or negative health impact. Its business activities do not involve direct health risks, health product accessibility, health innovation, health data management, or specific health equity programs. The community benefits plans focus on economic development and lending to low- and moderate-income communities, which are financial and economic initiatives, not direct health-related programs or services.

Fair Money & Economic Opportunity

First Citizens Bank committed $16 billion over five years (2021-2025) to community development lending and investment, small business lending, and home purchase mortgages.

This commitment represents approximately 15% of the bank's post-merger assets. The bank also made a $500,000 equity equivalent investment and a $50,000 grant to CSBDF, a U.S. Treasury-certified Community Development Financial Institution. Additionally, it invested $1,000,000 in The Neighborhood Developers (TND) for affordable housing initiatives. However, the bank entered into a Conciliation Agreement with HUD to settle alleged fair lending violations. HUD claimed the bank denied mortgage loans to African-American, Latino, and Asian-American applicants at a disproportionately higher rate than white applicants. As part of the agreement, the bank committed $140,000 to nonprofits for credit counseling and financial literacy training, and $20,000 for marketing and outreach to majority-minority communities. It also committed to a minimum of 24 financial education programs. The bank is required to develop standardized guidelines for re-reviewing loan applications initially denied by automated underwriting systems.

No War, No Weapons

The available evidence does not provide specific, concrete data points for any of the KPIs related to the 'No War, No Weapons' ethical value. While articles mention First Citizens Bank's financing solutions for the aerospace, defense, and government services industries

, and a $50 million investment , no specific figures or percentages are provided regarding revenue derived from such activities, nor is there information on the nature of these services (e.g., dual-use technology, sales to embargoed regimes). One article states that First Citizens is a 'weapons-free workplace,' prohibiting associates from bringing weapons into company facilities , but this pertains to internal workplace policy rather than the company's business involvement with arms manufacturing, military contracts, or conflict facilitation. No information is available on peacebuilding investments, conflict divestment policies, board oversight of defense activities, lobbying related to arms control, or any other relevant KPI.

Planet-Friendly Business

First Citizens BancShares, Inc. does not measure or disclose its total Scope 1, 2, and 3 emissions.

The company also lacks publicly available data on SBTi-aligned targets, renewable energy usage, water use, green building certifications, waste diversion, EU Taxonomy-aligned capital expenditure, lifecycle impact analysis, recycled material ratio, carbon offset quality, climate-positive initiatives, supply chain climate transparency, supplier SBTi targets, biodiversity efforts, deforestation policy, environmental impact assessments, net-zero targets, water from stressed basins, packaging CO2 reduction, climate justice initiatives, just transition programs, climate adaptation financing, TCFD alignment, climate scenario analysis, or stranded asset risks. No specific, concrete data points were found for any of the KPIs.

Safe & Smart Tech

The company requires annual Code of Ethics training for its employees.

It uses Transport Layer Security (TLS) for data in transit and multi-factor authentication (MFA) for some accounts. There are no documented incidents of unauthorized data use by the company. The company provides links to various privacy notices for different regions, including CCPA, Canada, and EU/UK, indicating compliance with relevant privacy regulations. First Citizens Bank also has a vulnerability disclosure program, and states it uses a vulnerability management program to identify and remediate security vulnerabilities.

Zero Waste & Sustainable Products

No specific, quantitative data is available in the provided articles regarding First Citizens BancShares, Inc.'s performance on waste diversion, product recyclability, packaging sustainability, recycled content, single-use plastic reduction, take-back programs, circular design, waste reduction initiatives, hazardous waste management, product durability, repairability, waste audit frequency, zero waste certification, waste disposal violations, material efficiency, packaging-to-product ratio, waste reduction targets, supplier waste requirements, or customer waste education.

The articles explicitly state a lack of publicly available data for these metrics.