Better Health for All

First BanCorp. is a financial holding company whose principal goods and services are banking, loans, and deposits. These core offerings are health-neutral, resulting in a score of 0 for KPIs related to direct health impact, harmful revenue, safety, price accessibility, risk transparency, health innovation investment, preventative health measures, addiction mitigation, and clinical trial ethics. While the company engages in community investment, including affordable housing, small business lending, and financial literacy workshops for low-to-moderate-income communities, these initiatives address financial needs rather than specific health needs or health equity, leading to a score of 0 for vulnerable reach, health equity programs, and healthcare education. Employee mental health and wellbeing programs (e.g., 123 initiatives and EAP support for over 521 employees and dependents in 2023)

and environmental initiatives are explicitly excluded from the 'Better Health for All' value, as they fall under other ethical categories.

Fair Money & Economic Opportunity

No relevant data was found in the provided articles to assess FBP.US against the 'Fair Money & Economic Opportunity' ethical value. All articles either explicitly stated they contained no relevant information

, or led to 404 errors, , making it impossible to score any KPI.

Fair Pay & Worker Respect

First BanCorp's CEO to median employee pay ratio was 21.25-to-1.

This is based on CEO Richard Moore's total compensation of $1.2 million and a median employee compensation of $58,484.

Honest & Fair Business

The company's board has 89% independent directors.

It maintains a whistleblower policy, approved in October 2022, which includes anti-retaliation provisions and offers confidential and anonymous reporting channels managed by a third party. Complaints are forwarded to the Audit Committee, and resolutions are tracked and presented quarterly. All employees receive annual training on the Code of Ethical Conduct, which covers reportable offenses. The company also has policies and procedures to comply with anti-bribery laws, such as the Foreign Corrupt Practices Act, and its Code of Ethical Conduct prohibits employees from accepting or offering money from government officials. Its BSA/AML program is reviewed annually by the Board, and all employees receive annual anti-money laundering training.

Kind to Animals

First BanCorp is a financial institution, and its core business operations do not involve activities such as animal testing, animal agriculture, or the use of animal-derived ingredients. Consequently, most 'Kind to Animals' KPIs are not applicable. While the company's 2023 Corporate Sustainability Report mentions a coastal erosion mitigation program, no specific, measurable biodiversity impact or species recovery metrics are provided.

No other article provides concrete data points for any of the 'Kind to Animals' KPIs for First BanCorp.

No War, No Weapons

The company has no involvement in military contracting, controversial weapons, or small arms.

This indicates zero revenue from arms or defense contracts and zero exposure to controversial weapons. As a financial institution, it does not develop or sell dual-use technology, nor does it have defense assets to divest or require specific ethical red lines related to weapons. Consequently, there is no defense business for the board to oversee, no dual-use items to screen, and no ethical red lines to comply with in this context.

Planet-Friendly Business

The company's 2023 Corporate Sustainability Report aligns with standards from the Task Force on Climate-Related Financial Disclosures (TCFD).

No quantitative data or specific sustainability metrics are provided in the available articles for other environmental performance indicators.

Respect for Cultures & Communities

First BanCorp recruits 100% of its 3,113 employees from its operational regions in Puerto Rico, Florida, and the Virgin Islands as of December 31, 2024.

The company engaged 84 minority-owned businesses within its supply chain by the end of 2023. First BanCorp demonstrates strong language inclusivity, publishing its Code of Ethical Conduct in both English and Spanish, and equipping 100% of its ATMs with Braille numeric keypads and voice guides available in both languages. The company maintained 8 formal partnerships, including memberships in banking associations and partnerships with educational institutions. No cultural appropriation incidents or cultural site disruptions were reported. No cultural impact assessment protocol or cultural incident response framework is mentioned. FPIC processes are not applicable, and there is no specific community representation on governance bodies.

Safe & Smart Tech

The company experienced an unauthorized data access incident between April 5-6, 2023, involving sensitive customer data through a third-party vendor.

The vendor informed FirstBank on May 2, 2023, and sent data breach letters to customers on June 8, 2023, indicating slow disclosure. This represents one documented unauthorized data use incident in 2023. A cybersecurity incident was also disclosed via an SEC 8-K filing in October 2020, though its severity and impact were unknown. A three-year red team exercise revealed that multi-factor authentication could be bypassed. However, this exercise also demonstrated proactive vulnerability identification, as initial access was detected after 102 days. FirstBank adheres to the strictest controls set forth by the National Institute of Standards and Technology (NIST). and filed an 8-K report and notified regulators for the 2020 incident.

Zero Waste & Sustainable Products

First BanCorp's 2023 Corporate Sustainability Report and related press releases indicate that no regulatory actions, violations, fines, or compliance issues related to waste disposal were mentioned for the reporting period.

For all other KPIs, including waste diversion rates, product recyclability, packaging sustainability, and waste reduction initiatives, no specific quantitative data was provided in the articles.