Better Health for All

U.S. Bancorp, a financial institution, demonstrates a strategic focus on health-positive impact through its services. The company made significant financial commitments to support healthcare access and infrastructure, including over $12 million in 2024 for Latino community health centers

, $5.6 million in 2015 for a health clinic serving 15,000 homeless annually in Reno , and $38 million in 2013 for a healthcare and housing facility for 15,000 homeless in Denver . It also provided substantial credit facilities, such as $931 million for Trinity Health System in 2012 and $1.75 billion for Adventist Health System in 2011 , to support expanded healthcare operations. Furthermore, U.S. Bank acquired Salucro Healthcare Solutions in 2024 to streamline patient payments for healthcare providers and launched an initiative in 2023 to offer tailored financial solutions for small-to-midsize healthcare practices .

Fair Money & Economic Opportunity

U.S. Bancorp received an 'Outstanding' rating from the OCC for its Community Reinvestment Act (CRA) examination covering 2016 through 2020, with 'Outstanding' ratings in Lending and Investment

. The bank has demonstrated a commitment to fair lending and economic opportunity through several initiatives. In 2023, it invested over $8 billion in community development loans and tax credit investments nationally, including $1.5 billion in California . It also launched an $85 million Impact Capital Program for affordable housing and minority-led developers and awarded $300,000 in grants to non-profits collaborating with developers of color . The bank expanded its Business Access Advisor program in 2024, doubling advisors to support underserved small businesses with financial education and coaching . In 2023, it introduced the Business Diversity Lending Program, reducing credit requirements for loans up to $2.5 million for women-, minority-, and veteran-owned businesses . U.S. Bancorp also supports Community Development Financial Institutions (CDFIs) with various financial instruments . In 2022, it announced a $100 billion Community Benefits Plan focused on equitable access to capital for low- and moderate-income communities and communities of color . The 2021 Access Fund committed $25 million over three years to support over 30,000 women of color-owned microbusinesses .

Fair Pay & Worker Respect

U.S. Bancorp made a policy change in February 2025 by omitting references to diversity, equity, and inclusion (DEI) initiatives and fair pay commitments from its annual filing.

This included the removal of a previous pledge to interview at least one woman or person of color for all roles, demographic breakdowns of the workforce, and statements on pay equity. Mentions of flexible work arrangements were also eliminated. In August 2022, the company increased its minimum wage to $20 per hour for all U.S. and Canadian employees. However, a 2026 report indicates the lowest reported salary for a Receptionist is $38,777 annually. Employee sentiment in 2026 shows 63% believe they are paid fairly, and 67% state that the company's benefits contribute to their decision to stay, with 68% satisfied with benefits. In November 2023, U.S. Bancorp was recognized for increasing female representation on its corporate board. Within the past three years, the company has faced lawsuits alleging discrimination and retaliation related to disability leave (June 2023) and ERISA violations concerning 401(k) plan management (January 2023). A March 2022 settlement for $250,000 addressed claims of unpaid, off-the-clock work for call center employees.

Fair Trade & Ethical Sourcing

As a financial institution, U.S. Bancorp's direct involvement in sourcing raw materials is limited.

Consequently, the company does not procure or trade physical commodities, nor does it have a supplier base requiring welfare or sourcing audits, or exposure to upstream labor practices. This also means there is no material sourcing of at-risk inputs. Information regarding the percentage of procurement budget directed to diverse suppliers is not available, as the provided evidence focuses on lending and community investment programs.

Honest & Fair Business

U.S. Bancorp incurred $44 million in ethics-related regulatory fines within the last three years.

This includes a $37.5 million fine from the Consumer Financial Protection Bureau in July 2022 for unauthorized account openings , a $6 million fine from the Commodity Futures Trading Commission in March 2024 for record-keeping failures , and a $500,000 FINRA fine for anti-money laundering policy shortcomings between April 2020 and August 2023. As of 2024, 86% of the Board of Directors are independent. The company has an Anti-Bribery and Anti-Corruption Policy that prohibits facilitation payments and requires pre-approval for anything of value offered to U.S. and non-U.S. government officials. However, shortcomings in its anti-money laundering policies and procedures led to a FINRA fine for not submitting required suspicious activity reports due to an incorrect monetary threshold. A comprehensive whistleblower policy is in place, including a confidential Ethics Line provided by an independent third party, with an option for anonymity. The company explicitly states it does not tolerate retaliation against those who raise concerns in good faith and investigates all retaliation allegations.

Kind to Animals

U.S. Bancorp, a financial services company, is the largest lender to Huntingdon Life Sciences (HLS), an animal testing laboratory, providing a $120 million loan.

HLS has been cited for multiple violations of animal welfare law in the United States and England. U.S. Bancorp does not explicitly have a policy against supporting companies involved in animal cruelty. For other KPIs, the company's service-oriented business model means it does not have animal-derived products, animal testing operations, animal husbandry, or animal agriculture operations, resulting in N/A scores.

No War, No Weapons

U.S. Bancorp is not directly involved in military contracts or arms manufacturing, and its operations do not produce or supply weapons.

No specific evidence links the company to defense contractors, indicating no exposure to controversial weapons. The company maintains a neutral stance regarding military involvement. In 2024, corporate contributions and U.S. Bank Foundation giving totaled $111.2 million. The company also committed $4.6 billion in renewable energy tax equity and loans in 2024. A Community Benefits Plan for 2023-2027, which emphasizes community support and peacebuilding initiatives, saw $61.2 billion invested nationally through year-end 2024. In 2023, the company invested $96.4 million in corporate donations and foundation giving, and awarded environmental finance grants supporting clean energy.

Planet-Friendly Business

U.S. Bancorp's total Scope 1, 2, and 3 greenhouse gas emissions, combining 2024 operational emissions (179,470 tCO2e)

with 2022 financed emissions (14.8 million tCO2e), amount to approximately 14.98 million tCO2e. The company considers its absolute emissions reduction targets (40% by 2029, 60% by 2044 from a 2014 base year) science-based but has not committed to seek SBTi validation within the next two years. As of December 31, 2024, 99.9% of its operational electricity is sourced from renewable energy , with a goal to reach 100% by 2025. The company has a net-zero GHG emissions target by 2050 , supported by interim goals including 100% renewable electricity by 2025 and a $50 billion environmental finance goal by 2030. U.S. Bancorp published its third TCFD report and aligned disclosures with TCFD recommendations in 2021. It uses climate scenario analysis, leveraging NGFS and IPCC scenarios , and completed a capabilities assessment for the 2023 Federal Reserve Climate Scenario Analysis Pilot Exercise. The company supports climate justice through initiatives such as a community solar portfolio for low-income households , investments in clean energy access for underserved communities , an annual $50,000 commitment to First Mile , and a $500,000 grant to GRID Alternatives.

Respect for Cultures & Communities

U.S. Bank has three formal partnership agreements with community groups, including the African American Credit Union Coalition, the National Community Reinvestment Coalition, and the California Reinvestment Coalition.

The company has not reported any cultural appropriation incidents. In terms of cultural site protection, U.S. Bank invested $30 million in the Destination Crenshaw project to revitalize a cultural hub in Los Angeles and has invested $200,000 since 2018 in the National Museum of Mexican Art for cultural heritage preservation, with no reported cultural site disruptions. However, the company's response to cultural incidents has been reactive, with apologies issued to customers following two incidents, leading to the establishment of an advisory committee of Black leaders and expanded conflict resolution training.

Safe & Smart Tech

U.S. Bancorp has a formal AI ethics policy guided by principles of fairness, transparency, and harm avoidance, with commitment emphasized by its Global Chief Ethics Officer.

The company was named one of the World's Most Ethical Companies by Ethisphere for the 11th consecutive year, highlighting its robust data protection and privacy measures. In 2022, U.S. Bancorp allocated approximately $700 million to enhance its cybersecurity infrastructure, which included 256-bit encryption and contributed to a 42% reduction in incidents.

Zero Waste & Sustainable Products

U.S. Bancorp has implemented several waste reduction initiatives, including an electronic waste program that recycled over 1 million pounds of electronics in 2024.

An initiative to remove blank space from receipts cut the average receipt length by 23%. The company also expanded its recycling program for smaller sites, expecting to recycle over 50,000 pounds of materials annually, in addition to over 20,000 pounds of shredded confidential documents recycled each year. Clients can also recycle expired debit and credit cards at any branch. For hazardous waste, programs are in place across U.S. and European offices to recycle and reuse computers and network equipment.