Better Health for All
-10
Etsy's core business, an online marketplace, is generally health-neutral, with policies prohibiting medical claims
1
and dangerous items.
2
In 2022, 0.37% of orders resulted in a case, which translates to 3,700 adverse events per million orders.
3
In 2023, Etsy reduced its Violative View Rate (VVR) by 60% and doubled the total number of listings removed for policy violations compared to the prior year.
4
However, in February 2023, 26 children's products in Ireland were identified with choking risks, leading to a product safety notice.
5
Etsy invested over $50 million in Trust & Safety in 2022 and planned to do so again in 2023.
6
The company publishes an annual Transparency Report, with the 2023 report released in May 2024,
7
and provides consumer safety warnings for certain product categories.
8
Etsy offers mental health days and access to mental health benefits for its employees.
9
The company also partnered with Kids in Danger (KID) to provide sellers with educational resources on child product safety.
10
Fair Money & Economic Opportunity
0
No evidence available to assess Etsy, Inc. on Fair Money & Economic Opportunity.
Fair Pay & Worker Respect
20
In 2024, a biennial pay equity analysis conducted by a third-party consulting firm found no unexplained pay gaps adverse to women, employees from other marginalized genders, or non-white employees, including based on intersectionality.
1
Employee engagement survey participation in 2024 was over 80%, with engagement scores of 65% for Etsy respondents, 66% for Reverb, and 76% for Depop.
2
Employer-funded health insurance covers 94% of both male and female employees.
3
Fair Trade & Ethical Sourcing
-60
Etsy spent $43 million with diverse-owned suppliers in 2024, which it defines as woman, disability, and LGBTQ-owned globally, as well as Black, Asian-Indian, Asian-Pacific, Hispanic/Latinx, Indigenous, and veteran-owned in the United States.
1
Etsy's UK sales in 2020 were £160 million.
2
Etsy requires all its corporate suppliers to acknowledge and agree to its Supplier Code of Conduct, which includes ethical sourcing clauses.
3
However, Etsy explicitly states it does not audit or approve production partners for its marketplace sellers, nor does it require sellers to demonstrate compliance with labor laws or material sourcing standards.
4
This indicates that for the vast majority of its extended supply chain, which is the core of its business model, there is no evidence of enforceable ethical-sourcing clauses.
Honest & Fair Business
50
Etsy has a formal whistleblower policy, revised in September 2023, which includes a 24/7 hotline and online portal available in multiple languages (English, French, German, Spanish, Portuguese).
1
Anonymous reporting is allowed, and the company explicitly prohibits retaliation for reporting violations.
2
The Board of Directors is fully independent, with the exception of the CEO, and the Audit Committee members are required to be independent directors.
3
Etsy has adopted policies and procedures to ensure compliance with anti-corruption laws, including the FCPA, and its Code of Conduct explicitly prohibits bribery.
4
The company commissions external third parties to perform attest procedures for its workforce, carbon, energy, and diversity metrics, and conducts biennial pay equity analyses with a third-party consulting firm.
5
Etsy also reported reducing its average complaint resolution time to 2 hours in 2023 for customer support issues on its platform.
6
Kind to Animals
0
Etsy is an online marketplace and does not directly engage in activities such as product manufacturing, animal testing, animal husbandry, or sourcing of animal products. Therefore, KPIs related to these operational aspects are not applicable to the company's direct business model. While Etsy has policies prohibiting the sale of live animals and items made from endangered or threatened species, and is a member of the US Wildlife Trafficking Alliance, there is no specific data on the measurable impact of these efforts on wildlife conservation or species recovery.
1
Furthermore, there is no evidence of Etsy's direct involvement in animal agriculture, R&D for animal-free technologies, or formal collaborations on animal-free standards.
2
No War, No Weapons
-10
Etsy has 44 shops operating in Israeli settlements, which were declared illegal by the International Court of Justice in July 2024 and denounced by the UN Human Rights Chief in March 2024 as war crimes.
1
Etsy's Sanctions Policy, updated June 12, 2025, prohibits transactions involving specific sanctioned geographic areas and entities, and states that members are responsible for complying with economic sanctions and trade restrictions, including OFAC.
2
Etsy also states it regularly screens sellers against sanctions watchlists.
3
Etsy's policy, last updated November 10, 2025, has a zero-tolerance policy for prohibited items, especially those that promote, support, or glorify any form of hate or violence, or those that are illegal.
4
The policy explicitly bans pistols, knives, other bladed weapons (even vintage), imitation weapons that look real or are prohibited by U.S. law, and patterns, designs, schematics, plans, or instructions for creating prohibited weapons.
5
Etsy's policy, updated January 29, 2024, prohibits donations to organizations funding weapons or military training, or any organizations which support terrorist, extremist, or hate groups.
6
Planet-Friendly Business
-30
Etsy's total Scope 1, 2, and 3 greenhouse gas emissions for 2024 were 0.479687 million tCO2e, which represents a 2.1% increase from 2023.
1
The company has SBTi-approved net-zero targets, including a 1.5°C pathway for near-term Scope 1 and 2 reductions, and a 2040 net-zero target year.
2
Etsy sources 100% renewable electricity for its offices, remote worker energy usage, and Google Cloud operations.
3
Its Brooklyn office headquarters has achieved 'Zero Waste' certification for seven consecutive years, diverting over 90% of waste from landfill.
4
Etsy offsets 100% of its Scope 1, 2, and 3 emissions through investments in verified carbon credits, including Gold Standard and Verified Carbon Standard projects.
5
The company has allocated $3.0 million from its Impact Investment Fund to support decarbonization.
6
Etsy reports that 53% of its spend went to suppliers with science-based emissions reduction goals.
7
The company's packaging emissions intensity was down 7% compared to 2022, and it partners with EcoEnclose to offer sellers packaging made from 100% recycled materials.
8
Etsy has invested $1 million in Iroquois Valley Farm’s Rooted in Regeneration Notes for biodiversity efforts.
9
It also advocates for policies like the U.S. Postal Service's commitment to exclusively purchase electric vehicles starting in 2026.
10
Etsy reports enhanced climate-related disclosures in line with TCFD recommendations since 2020 and assesses climate-related impacts under different temperature pathways.
11
Respect for Cultures & Communities
-40
Etsy has been associated with cultural appropriation incidents, with over 498,000 objects tagged “Gypsy” on its platform, and 591+ items with ads related to "Cultural Appropriation" displayed.
1
The company's Uplift Makers Program includes an Indigenous Artisans Collective with over a dozen creative entrepreneurs affiliated with 10 Native or Indigenous groups.
2
Etsy invested $100,000 in Nest for business capacity support and training for the Indigenous Artisans Collective, which also counts as a charitable donation to a cultural heritage organization and an allocation to a community fund.
3
The Uplift Makers Program supports artisans using traditional techniques, contributing to cultural preservation.
4
Etsy provides a 24/7 whistleblower hotline and online portal for employees and suppliers to report concerns, available in multiple languages.
5
Etsy and Nest provide training to artisans, and employees complete Code of Conduct training.
6
Safe & Smart Tech
-10
Etsy-owned Reverb experienced a data breach affecting 5.6 million users, exposing full names, email addresses, phone numbers, mailing addresses, and PayPal details due to an unsecured Elasticsearch server.
1
Additionally, over 1.6 million Etsy customer files, including names, addresses, emails, and shipping details, were exposed from unprotected Azure Blob Storage containers, with a 16-day delay between discovery and CERT contact.
2
In 2023, Etsy invested more than $50 million in its Trust & Safety team, which includes technology and operations.
3
With a 2023 revenue of $2.7 billion, this investment represents approximately 1.85% of revenue.
4
Etsy conducts cybersecurity awareness and sensitive information protection training for employees and tests its effectiveness through simulations.
5
The company uses Transport Layer Security (TLS) encryption.
6
Etsy's Privacy Policy details user choices and control over data, including options to access, download, edit, and delete data, and to opt out of personalized advertising.
7
Etsy updated its Account Security checklist and launched new seller communications focused on account security.
8
Etsy regularly tests its security posture internally and with outside vendors, including penetration testing on its credit card payments infrastructure.
9
A bug bounty program is offered.
10
Etsy states it only collects and uses data reasonably needed for services, marketing, legal obligations, and product improvement.
11
Etsy publishes an annual Transparency Report detailing policy enforcement and signed the EU Product Safety Pledge in 2021, joining the enhanced Product Safety Pledge+ in 2023.
12
Etsy's Advocacy team works with sellers and policymakers to ensure a voice for small business owners in public policy.
13
In 2023, Etsy formed a cross-functional working group reporting to the Chief Technology Officer on the responsible use of AI, and acknowledges potential bias in algorithms, investing in AI bias research.
14
Zero Waste & Sustainable Products
-10
Etsy's Brooklyn office headquarters diverted over 90% of waste from landfill in both 2023 and 2024, achieving "Zero Waste" certification for seven consecutive years.
1
The company offers sellers packaging made from 100% recycled materials or certified responsibly sourced paper, which is designed for reuse or recycling.
2
Etsy aims to achieve Net Zero carbon emissions by 2040, with a 2030 interim target validated by the Science Based Target Initiative, including a 50% reduction in absolute Scope 1 and 2 GHG emissions and a 52% reduction in Scope 3 GHG emissions from a 2020 baseline.
3
Etsy has implemented a supplier carbon fee program, requiring suppliers representing over $30 million in annual spend to achieve an A- on their annual Carbon Disclosure Project (CDP) assessment to avoid a fee.
4
The company provides clear disposal information for its Planet-Friendly Packaging, encouraging buyers to reuse or recycle.
5
In 2024, Etsy reported zero waste disposal violations.
6
However, the company's circular design efforts are primarily driven by sellers, with 169 million active listings having circular attributes, rather than Etsy's direct product design.
7
While Etsy committed to running zero waste operations globally by 2020, aiming to divert at least 90% of waste from 10 offices, current evidence only confirms the Brooklyn office's performance.
8