Youdao Inc..
DAO.US | Other education n.e.c.
Youdao, Inc. is a technology company based in China that primarily provides online education services and products. Its offerings include a range of online courses, interactive learning apps, and smart devices designed to enhance learning experiences for students of all ages. The company leverages A...Show More
Better Health for All
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Youdao Inc. is an education technology company whose core business involves online education services, smart devices, and learning tools.
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Its products and services do not have a direct positive or negative impact on health, making many health-related KPIs not applicable or neutral. The company has no revenue from products with negative health outcomes, and its products do not have direct safety implications for physical or mental health. Youdao does not offer health-related products, nor does it focus its R&D on health outcomes. Its operations do not generate significant health externalities, nor do they intersect with healthcare workforce development, preventative health, or mental health initiatives. The company does not collect or manage health-related data, nor does it operate in pharmaceutical or food industries. Its products do not have addiction potential, and it does not conduct clinical trials. While Youdao provided free learning services to over 2 million students, donated dictionaries to children of medical staff, and supported schools in rural areas, these initiatives are related to educational support for vulnerable populations and general education, not direct health equity or health education programs.
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Similarly, while Youdao provided free remote teaching systems during the COVID-19 pandemic, the available evidence does not provide the specific financial metrics required by the rubric to score its global health crisis response.
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Fair Money & Economic Opportunity
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DAO.US is an online education company and does not offer lending, deposit, or insurance services to consumers. As such, it does not have APRs, fee structures, high-cost financial products, a loan/insurance book, customer finance data, debt products, or financial service access points to evaluate. This results in a score of 0 for pricing fairness, exploitative fee exposure, inclusion initiatives, data accessibility, fair lending compliance, wealth building outcome, debt burden ratio, geographic inclusion, product simplicity, and underserved client share. While the company offers financial management courses through NetEase Cloud Classroom, the provided evidence does not include specific quantitative data on program reach or outcomes required to score financial literacy initiatives.
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Fair Pay & Worker Respect
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No evidence available to assess Youdao Inc. on Fair Pay & Worker Respect.
Fair Trade & Ethical Sourcing
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No specific, concrete data points were found in the provided article to assess DAO.US against any of the KPIs for Fair Trade & Ethical Sourcing.
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Information regarding fair-trade certifications, audit frequency, forced/child labor incidents, supply chain traceability, remediation speed, ethical clause coverage in contracts, materials risk, or supplier diversity spend is not available.
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Honest & Fair Business
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No specific quantitative evidence was found in the provided article to score any of the KPIs in the rubric. The company was provisionally named as a Commission-Identified Issuer by the SEC on May 5, 2022, because it filed an annual report (Form 20-F) with an audit report that the PCAOB could not fully inspect.
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Kind to Animals
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No evidence available to assess Youdao Inc. on Kind to Animals.
No War, No Weapons
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No specific evidence was found in the provided articles regarding DAO.US's involvement in arms manufacturing, military contracts, dual-use technology development with military applications, sales to embargoed regimes, peacebuilding investments, or any related policies and oversight. The articles discuss general Chinese export control regulations for dual-use items, including AI-related technologies, effective December 1, 2024, but do not provide any company-specific data for DAO.US to assess its performance against the 'No War, No Weapons' value.
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The company's core business is online education, and no information links its operations to military or conflict-related activities.
Planet-Friendly Business
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The company commits to supporting China's national goals of peaking carbon emissions before 2030 and achieving carbon neutrality before 2060.
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However, these targets are not stated as SBTi-validated. The company follows the Task Force on Climate-Related Financial Disclosures (TCFD) framework, identifying transition and physical risks and incorporating climate change into risk management decisions.
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Since 2020, it has conducted a comprehensive analysis of potential climate risks and opportunities, in accordance with the IPCC's Representative Concentration Pathways (RCP) 8.5 scenario.
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Respect for Cultures & Communities
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The company, an online education provider, has no reported cultural appropriation incidents
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. Its operations do not appear to impact cultural contexts, and there is no evidence of cultural site disruptions, making a specific cultural impact assessment protocol or cultural site protection measures not applicable. Similarly, FPIC processes and social license to operate are not applicable to its business model, and no cultural incidents requiring a response framework have been reported
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Safe & Smart Tech
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Youdao Inc. was provisionally named a Commission-Identified Issuer by the SEC because it filed an annual report with an audit report that the PCAOB could not fully inspect
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. Despite this, the company holds a CAIQ certification, indicating adherence to ISO/IEC 27001 and the CSA Cloud Controls Matrix since 2021
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,
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, and passed the first series of evaluations by the China Academy of Information and Communications Technology, receiving the highest accolade available
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,
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. The company states its web services use a variety of encryption technologies
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,
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, including SSL in some services
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,
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, and employs encrypted storage and isolation technology
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,
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. Youdao implements strict data access control, multiple identity authentication technologies, and monitoring and auditing mechanisms to prevent unauthorized data use
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,
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, with no documented incidents. Users are provided with comprehensive control over their personal data, including rights to access, correct, delete, restrict processing, and data portability
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, with specific mention of EU user rights and a stated response time of 15 working days
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. For algorithmic harm remediation, Youdao has a process to verify and respond to complaints about generated content that violates laws or regulations, generally within 15 days
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, and can take measures such as ceasing generation or removing content
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. The company states it takes all reasonably practicable steps to ensure no unrelated information is collected
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and retains data as required by law
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, but specific retention periods are not detailed.
Zero Waste & Sustainable Products
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No data related to waste diversion, product recyclability, packaging sustainability, recycled content, single-use plastic reduction, take-back programs, circular design principles, waste reduction initiatives, hazardous waste management, product durability, repairability, waste audit frequency, zero waste certification, waste disposal violations, material efficiency, packaging to product ratio, waste reduction targets, supplier waste requirements, or customer waste education is available in the provided articles for DAO.US.
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