Better Health for All

Cineworld's core business of cinema exhibition has a mixed impact on health. While most screenings are neutral, its 4DX presentations, which constitute approximately 1.06% of its screens, carry significant health risks for vulnerable groups, including potential injury, loss of balance, headaches, dizziness, and epilepsy-like symptoms.

The company generates 30.6% of its total revenue from retail, which includes alcohol and traditional cinema snacks, indicating a substantial portion from products with negative health outcomes, despite efforts to offer healthier alternatives. The company acknowledges active nutritional improvement efforts for its food offerings but unhealthy products remain dominant. Cineworld demonstrates strong efforts in accessibility and transparency. It provides extensive provisions for disabled customers, including free carer tickets, wheelchair access, audio description, subtitles, hearing loops, and autism-friendly screenings. It also provides clear safety warnings for its 4DX presentations. During the COVID-19 pandemic, Cineworld implemented comprehensive health and safety protocols, including CinemaSafe guidelines, employee training, and sanitizing stations. The company supports mental health through an Employee Assistance Programme, wellbeing resources, mental health awareness training for managers, and Autism Friendly screenings for customers, and raised £40,000 in 2023 for The Film and TV Charity. However, its financial contributions to health equity programs are minimal relative to its revenue. In 2023, it raised a total of £298,000 for MediCinema, Variety, and BBC Children in Need, which is approximately 0.02% of its 2021 revenue. The company's R&D and innovation are not focused on health-related outcomes, nor does it engage in public health education or manage health-related data. Its operations do not intersect with healthcare workforce development, and its products do not have addiction potential requiring mitigation.

Fair Pay & Worker Respect

As of October 2024, 80% of employees are paid below the Real Living Wage for their location

, meaning approximately 20% earn a living wage. For Cineworld Cinemas, the median gender pay gap was 0.69% in April 2023 , indicating that women earned 99.31% of men's median pay.

Fair Trade & Ethical Sourcing

The provided articles indicate Cineworld Group's general commitment to ethical business practices and sustainable and ethical sourcing in its procurement strategies

. For example, a Procurement Manager role emphasizes sustainable and ethical sourcing , and the company aims for fair management with suppliers . However, the articles do not provide specific, quantifiable data points required by the rubric, such as percentages of fair-trade certified spend, audit frequencies, numbers of forced or child labor incidents, traceability coverage, remediation speeds, the percentage of contracts with enforceable ethical clauses, or the share of spend on high-risk materials or diverse suppliers. Therefore, no KPIs under the 'Fair Trade & Ethical Sourcing' value can be scored based on the evidence provided.

Honest & Fair Business

No specific, concrete data points were found in the provided articles for any of the KPIs related to the 'Honest & Fair Business' ethical value. Information regarding regulatory fines, transparency index scores, the strength or effectiveness of whistleblower policies, financial restatements, audit coverage percentages, ESG controversy index scores, complaint resolution times, the percentage of conflict-free board members, the strength or enforcement of anti-corruption policies, or the extent of third-party verification of ethical claims was not explicitly stated or quantifiable according to the rubric's requirements. While some articles mentioned the existence of policies (e.g., a Whistleblowing Policy in 2017)

or general commitments to transparency, they lacked the specific details, metrics, or recent data needed to assign a score to any KPI.

Kind to Animals

The provided article details Cineworld's policy on welcoming trained assistance dogs in their cinemas

, with specific exclusions for 4DX screenings and a general prohibition on emotional support animals and pets . This information pertains to customer access and accommodation rather than the company's practices related to animal testing, sourcing of animal-derived products, animal agriculture, or wildlife conservation. No specific, concrete data points relevant to the defined KPIs for 'Kind to Animals' are available in the provided evidence.

No War, No Weapons

Cineworld Group's core business is cinema, and the company explicitly states it does not engage in military contracts, arms manufacturing, or activities related to war or weapons.

Its technology advancements, such as projector upgrades, are focused on entertainment with no military applications. This indicates zero revenue from arms or defense contracts, no development or sale of dual-use technology, and no exposure to controversial or banned weapons. The company did partner with the Royal Air Force for a 4DX cinema sponsorship to promote a recruitment advertisement.

Planet-Friendly Business

Cineworld has not established science-based targets.

The company's Annual Report and Accounts include climate-related financial disclosures consistent with the Task Force on Climate-related Financial Disclosures (TCFD) recommendations. The analysis of climate-related risk has been integrated into the Group’s existing risk management framework, and the Company’s Risk Management Committee is responsible for monitoring and managing these risks and opportunities.

Respect for Cultures & Communities

Cineworld demonstrates strong language inclusivity by offering performances dubbed into native languages

, providing subtitled screenings , captioning , and descriptive video . Its cinemas also screen films with English subtitles for expat communities , offer dedicated cycles for language minorities , and provide films with Ukrainian subtitles or dubbing for refugees . The company has 4 formal UK charity partners, including Variety, MediCinema, The Film and TV Charity, and BBC Children in Need . In 2023, it raised £29,000 for Variety , £79,000 for MediCinema , £40,000 for The Film and TV Charity , and £150,000 for BBC Children in Need . No cultural appropriation incidents are reported. Free, prior, and informed consent (FPIC) processes are not applicable to its operations, and no cultural site disruptions are mentioned.

Safe & Smart Tech

Cineworld states it complies with applicable law and regulatory requirements, including GDPR principles, and uses UK ICO and European Commission approved ‘model clauses’ for international data transfers.

The company undertook a review and developed a roadmap for GDPR compliance in 2017 and continues data privacy compliance initiatives, overseen by a Data Privacy/Security Committee led by a Group Data Protection Officer. Users have rights to access, rectify, erase, restrict processing, data portability, object to processing and automated decision-making, and withdraw consent. They can also manage cookie preferences and opt out of marketing communications and sharing email addresses for retargeting. The company generally retains personal information for 13 months after the last interaction, with contract-related data kept for seven years and CCTV footage for up to 60 days. There are no documented data breaches or incidents of unauthorized data use.

Zero Waste & Sustainable Products

Cineworld Group has implemented numerous waste reduction initiatives, including comprehensive recycling programs across its UK cinemas with separate, clearly labeled bins for paper, plastic, and organic waste.

The company offers reusable cups and containers for drinks and snacks, and has replaced plastic straws and cutlery with biodegradable alternatives, encouraging customers to use reusable containers with discounts. Cineworld also reduced the number of deliveries to its sites and operates over 50% of promotions online, eliminating the need for printed tickets. Its subsidiary, Picturehouse, promotes 'keep cups' and water bottle refills, and runs campaigns for coffee cup recycling. Cineworld also encouraged customers to retain 3D glasses for future use, with 45% of audiences doing so in 2011. For hazardous waste, subsidiary Regal reduced overall hazardous waste generated by 7% between 2017 and 2018, and its Zhangzhou, China facility reduced hazardous wastes by 80% through a new wastewater distillation system. Cineworld Group has also moved away from 35mm celluloid prints, reducing chemical waste. Regal conducts waste audits at each site at least twice a year as part of its ISO 14001 Environmental Management System. The company has no reported waste disposal violations. Regal expects its suppliers to meet ISO 14000 environmental system requirements.