Fair Pay & Worker Respect
10
As a large-scale manufacturer and retailer, the company employs a significant workforce across its factories and retail network, making it directly responsible for upholding labor standards, fair compensation, and workplace safety. Vivara Participações S.A. demonstrates a strong commitment to labor rights and worker welfare, though it faces challenges with high turnover. Regarding compensation and equity, the company reports a 1:1 pay equity ratio between men and women for comparable roles (Tier 60).
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It ensures all employees earn at least the national minimum wage and provides 100% coverage under collective bargaining agreements (Tier 100).
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Health insurance and dental care are provided to approximately 4,962 permanent employees, representing nearly the entire workforce (Tier 50).
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Safety performance is robust; in 2023, the company reported a frequency rate of 0.77 for stores and 5.40 for its plant.
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Averaging these based on typical workforce distribution aligns with a TRIR in the 2.5–2.8 range (Tier 20). There were zero fatalities recorded in 2021, 2022, or 2023.
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Worker engagement is monitored through the Great Place to Work (GPTW) certification, which the company first received in 2022 with a confidence index of 76% (Tier 20).
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However, the voluntary turnover rate remains a significant outlier, rising from 30.4% in 2021 to 41% in 2023, which indicates workforce instability (Tier -60).
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In terms of compliance, the company maintains a clean record regarding modern slavery and child labor, verified by third-party audits such as the Responsible Jewellery Council (RJC) and Disney FAMA (Tier 10).
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While there are significant financial provisions for labor contingencies (R$ 12.6M) and ongoing lawsuits regarding overtime and vacation pay, these are common in the Brazilian retail sector and do not currently constitute substantiated human rights violations under the rubric's definitions.
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Fair Trade & Ethical Sourcing
-10
The jewelry industry is inherently high-risk for human rights abuses in the sourcing of precious metals and gemstones, requiring rigorous supply chain due diligence to prevent child or forced labor. While the company is vertically integrated, the inherent nature of sourcing raw materials like gold and diamonds makes this a critical area for ethical scrutiny. Vivara Participações S.A. demonstrates a robust commitment to ethical sourcing through its vertical integration and membership in international standards bodies. Regarding certifications, the company sources 100% of its diamonds via the Kimberley Process
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and its gold from LBMA-certified mines
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. It is the first Brazilian jeweler certified by the Responsible Jewellery Council (RJC) with a 98% compliance score
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. While these are high-standard industry certifications, they are categorized as 'equivalent' to fair trade in the jewelry sector, supporting a tier of 20 for fair_trade_cert_share
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. Traceability is strong for primary materials: 100% of gold is of Brazilian origin and sourced outside indigenous lands
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, and 25-30% of gold is sourced via circular economy (recycling)
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. The company has mapped 100% of Tier 1 suppliers (product and raw materials)
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but is only in the pilot/self-assessment phase for Tier 2, justifying a -30 for traceability_coverage
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. Audit frequency is established at an annual multi-tier level with third-party verification (RJC audits)
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, though deeper tiers are currently undergoing self-assessment rather than full physical audits
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. Ethical clause coverage is high, with 100% of suppliers informed of the Code of Conduct
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and 99% of contracts including enforceable clauses with third-party enforcement (RJC/SMETA protocols)
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. On labor practices, Vivara has reported zero substantiated cases of child or forced labor since the implementation of its audit program in 2020
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, supported by proactive risk assessments and an independent ethics channel
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. Supplier diversity is noted through local sourcing (76.6% of products manufactured in Brazil)
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, but the company lacks a specific percentage target for indigenous or minority-owned spend, placing it at a tier of -50 based on the ~8% local/minority proxy
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Honest & Fair Business
10
As a luxury jewelry retailer, the company's core business does not inherently advance or harm honest business practices; its score is dependent on its behavioral track record regarding regulatory compliance, transparency, and consumer protection. Vivara Participações S.A. demonstrates a strong commitment to honest and fair business practices, supported by detailed disclosures in its 2022 and 2023 Sustainability Reports.
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Regarding regulatory compliance, the company reported zero fines or administrative sanctions for socio-economic, environmental, or anti-competitive violations in the last three years.
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It also confirmed zero cases of corruption and no financial restatements during the reporting periods, demonstrating high accounting integrity.
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Its governance structure is robust, with 80% of the Board of Directors being independent (4 out of 5 members), including an independent Chair.
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The company maintains a 24/7 anonymous 'Ethics Channel' managed by an independent third party.
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In 2022 and 2023, reports were investigated and addressed with disciplinary actions or corrective plans, though the company does not yet meet the high-speed resolution tiers required for higher scores.
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Vivara's anti-corruption efforts include 100% risk assessment of operations and significant employee training (65-82% adherence).
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Audit coverage is extensive, with 100% of Tier 1 suppliers audited for three consecutive years, achieving a 98.7% compliance score.
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Third-party verification is a notable strength; Vivara is the first Brazilian jeweler certified by the Responsible Jewellery Council (RJC) with a 98% compliance score.
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It also adheres to the Kimberley Process for diamonds and holds ISO 9001 and FAMA certifications.
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While it follows GRI standards and is listed on B3’s Novo Mercado (high governance segment), it is not currently ranked on global transparency indices like TI CPTI or WBA, leading to the omission of that specific KPI.
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Kind to Animals
-20
As a jewelry manufacturer, the company's supply chain involves the extraction of precious metals and gemstones, which often entails significant habitat destruction and ecosystem disruption that negatively impacts wildlife. (No news evidence available; score reflects business-type baseline only.)
No War, No Weapons
30
As a manufacturer and retailer of jewelry and watches, the company's core business is unrelated to the arms industry or military conflict, making it neutral regarding the 'No War, No Weapons' value. Vivara Participações S.A. operates as a vertically integrated jewelry manufacturer and retailer with no involvement in the defense or arms sectors.
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Regarding revenue and core business, the company has maintained zero exposure to arms or defense contracts for over 20 years, as its business model is exclusively focused on luxury goods (jewelry, watches, and accessories).
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This is supported by its 2024 revenue breakdown showing 100% of income derived from civilian retail categories.
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In terms of conflict-related sourcing, Vivara demonstrates high standards.
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It reports that 100% of its diamonds are certified by the Kimberley Process to prevent the financing of armed conflicts.
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Furthermore, 100% of its gold is sourced from Brazil with a guarantee of origin, specifically excluding indigenous areas and illegal mining zones.
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The company is the first Brazilian jewelry maker certified by the Responsible Jewellery Council (RJC), achieving a 98% compliance score.
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Its governance framework includes a formal Supplier Code of Conduct that explicitly prohibits sourcing from conflict zones or activities linked to the financing of terrorism.
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The company is a signatory to the UN Global Compact, aligning its operations with the UN Guiding Principles on Business and Human Rights.
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Board oversight includes monitoring ESG targets, which are tied to executive compensation, and the board mandate effectively excludes defense-related activities by focusing on the sustainable jewelry value chain.
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While the company conducts rigorous audits (96.5% of suppliers agreed to protocols in 2022), it does not currently report specific peace-tech R&D or lobbying for arms control, as these are outside its industrial scope.
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Planet-Friendly Business
-20
As a jewelry manufacturer, the company's core business is not inherently climate-positive or climate-negative, as its environmental impact depends on its specific operational energy choices and carbon management rather than the nature of the product itself. Vivara Participações SA provides detailed environmental data through its 2021 and 2023 sustainability reports.
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Emissions & Climate: The company reported total Scope 1, 2, and 3 emissions of approximately 65,286 tCO2e in 2023.
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While this is a low absolute footprint (tiering at 60 for volume), the company lacks validated SBTi targets, relying instead on internal goals to reach carbon neutrality for Scopes 1 and 2 by 2027 and a 50% reduction in logistics emissions (Scope 3) by 2027.
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No long-term net-zero year beyond 2050 was formally verified, placing it in lower tiers for target-setting.
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Energy & Waste: In 2023, Vivara migrated its new Manaus plant to 100% renewable energy; however, across the entire organization (including a vast retail network of over 300 stores), the total percentage of renewable energy is not aggregated, leading to a conservative tiering.
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The company achieved a 66% waste recovery/recycling rate in 2023, with a goal of zero waste to landfill at its plant by 2027.
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Circular Economy: Vivara demonstrates significant action in material reuse, with 30% of gold sourced from circular economy programs (Gold Week, Silver Week) in 2023.
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This practice is noted to avoid 98% of CO2 emissions compared to primary extraction.
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Compliance & Biodiversity: The company maintained an exemplary record with zero environmental compliance violations reported in 2021 and 2023.
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Biodiversity efforts are currently limited to specific product lines (e.g., the "Biomas" collection supporting the Onçafari project), which lacks the scale of a portfolio-wide conservation strategy.
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Respect for Cultures & Communities
-10
As a jewelry manufacturer, the company relies on the extraction of precious metals and gemstones, which are high-risk commodities often associated with human rights abuses, land displacement, and environmental degradation in mining communities. Vivara Participações S.A. demonstrates a consistent record of managing community and cultural impacts through structured due diligence and certification. Regarding indigenous rights and displacement, the company reports zero violations (GRI 411-1) across 2020–2023.
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It mitigates risk by sourcing 100% of its gold from certified mines in Goiás and Minas Gerais, explicitly outside indigenous territories.
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Its retail footprint (99% in shopping malls) further limits direct community displacement or water-rights conflicts.
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In the supply chain, Vivara has implemented a 'Value Chain Development Program' that audits 100% of Tier 1 suppliers for social criteria, including human rights and community impact.
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Since 2020, no violations regarding child or forced labor have been identified.
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The company is the first Brazilian jeweler to achieve Responsible Jewellery Council (RJC) certification and is a member of the Initiative for Responsible Mining Assurance (IRMA), supporting the tier for traceability and due diligence.
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Local economic contribution is strong; the company maintains a majority local-hire policy, particularly in its Manaus factory which expanded by 50% in 2021.
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In 2023, 83% of inputs were of national origin.
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Social investments reached approximately R$4 million in 2023, though these are categorized as voluntary community investments rather than formal revenue-sharing agreements.
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Community grievance resolution is handled via an independent 'Ethics Channel.'
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While functional, the 2023 data shows that 74% of reports were classified as 'out of scope' or 'unsubstantiated,' and several discrimination reports were investigated with no evidence found.
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This suggests a functional but standard industry mechanism. No significant community protests or heritage destruction incidents were documented.
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Safe & Smart Tech
0
As a retailer with a significant e-commerce platform and customer database, the company is responsible for the protection of consumer data and digital privacy, though its core business of jewelry manufacturing does not inherently advance or harm the development of safe and smart technology. Vivara Participações S.A. demonstrates a solid baseline for data protection and cybersecurity within the retail jewelry sector, supported by its 2023 and 2024 sustainability reports and official privacy policies.
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**Data Breach Severity & Unauthorized Use:** The company reported zero confirmed incidents or substantiated complaints regarding customer privacy violations or data loss in 2023 (GRI 418-1).
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Its policy explicitly prohibits the sale or rental of customer data, and it utilizes the e-Guardian system to monitor restrictive lists, supporting a tier of 20 for both breach history and data use governance.
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**Encryption & Authentication:** Vivara employs industry-standard security measures, including SSL for data in transit and unrecoverable encrypted formats for passwords.
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Notably, credit card data is encrypted during transmission and discarded after purchase rather than stored.
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Authentication relies on standard login/password and identity validation protocols, supported by Fcontrol anti-fraud solutions.
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These practices align with industry standards (Tier 0). **User Control & Compliance:** The company provides standard data rights, including access, modification, and marketing opt-outs.
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It maintains a Business Continuity Plan with contingency testing for vulnerability management and adheres to Brazilian Law nº 9.613/1998 and IBGC guidelines.
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While it holds sector-specific certifications like the Responsible Jewellery Council (RJC) and ISO 9001, these do not qualify as advanced privacy-specific certifications under this rubric.
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**Omissions:** There is no substantive evidence regarding AI ethics governance, algorithmic transparency, or specific cybersecurity investment as a percentage of revenue.
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While the company uses automation in manufacturing (3D printing), these are industrial applications rather than high-risk consumer AI systems requiring the specific oversight defined in the rubric.
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Zero Waste & Sustainable Products
-20
As a manufacturer of jewelry and watches, the company relies on the extraction of precious metals and gemstones, which is inherently resource-intensive and generates significant waste, placing it in tension with circular economy and zero-waste principles. Vivara Participações S.A. demonstrates a structured approach to waste management and circularity, particularly within its manufacturing operations. **Waste Management & Diversion:** In 2023, the company reported a waste diversion rate of approximately 66% (recovered, reused, or recycled), while the remaining 34% was incinerated.
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The company achieved its goal of 'zero waste to landfill' at its Manaus plant in 2023.
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Hazardous waste (Class I) accounted for 20% of total waste in 2023, and while the company has implemented treatment stations and gas washing systems, it still relies on incineration for disposal, placing it in a compliant but developing tier for hazardous waste management.
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**Circular Economy & Products:** Vivara has established circularity programs for its primary materials. Approximately 30% of the gold used in production is sourced from the circular economy (recycled gold), which is well above industry averages for luxury jewelry.
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The company operates 'Gold Week,' 'Silver Week,' and 'Diamond Upgrade' programs, which serve as take-back and upcycling mechanisms for its core product lines.
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**Packaging & Suppliers:** The company excels in packaging sustainability, with 99.99% of its packaging volume being renewable and FSC-certified.
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Regarding its supply chain, 100% of Tier 1 suppliers are audited against a protocol that includes waste and environmental criteria, with performance monitoring in place.
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**Compliance & Education:** Vivara has maintained an exemplary compliance record with no environmental violations reported between 2020 and 2023.
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Customer education is primarily conducted through marketing campaigns focused on the benefits of its circular exchange programs, aligning with standard industry practices for luxury retail.
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