Better Health for All

Redfin's core business of real estate brokerage, rentals, and mortgages has no direct positive or negative health impact. The company demonstrates industry-leading risk transparency by publishing data on climate-related risks for homes prone to flooding or wildfires, providing Walk and Transit Scores, and adding energy cost estimates for U.S. homes.

In 2025, Redfin also added air quality scores to its home listings, which is relevant given the link between air pollution and various health conditions. These disclosures are comprehensive and accessible, setting a standard for the industry.

Fair Pay & Worker Respect

Redfin's CEO-to-median-employee pay ratio was 3:1 in 2023.

A 2018 analysis of gender pay equity across ten job categories showed mostly small gaps between men and women's average salaries, with women earning slightly more than men in some roles, such as 100.2% of the average salary for women buyers' agents compared to 99.0% for men. The company discontinued asking candidates about pay history to mitigate bias, but lacks sufficient data for comparisons based on race, ethnicity, and non-binary gender. Employee engagement surveys show an overall rating of 3.6 out of 5 (72%), which decreased by 4% in the last 12 months. There are no reported regulatory actions, violations, fines, or compliance issues related to labor laws.

Honest & Fair Business

Redfin has a Whistleblower and Complaint Policy, effective November 16, 2023.

This policy prohibits retaliation against employees, offers multiple reporting mechanisms including a compliance hotline, an ethics complaint website, and direct contact with the Audit Committee. The Compliance Officer maintains a log of all complaints, tracking their receipt, investigation, and resolution, and reports material issues to the Audit Committee. Redfin also has an Anti-Corruption Policy, adopted March 10, 2020, and amended March 21, 2024, which prohibits all forms of bribery and kickbacks and requires compliance with the Foreign Corrupt Practices Act (FCPA). However, the articles do not provide details on the frequency or effectiveness metrics of anti-corruption training.

Kind to Animals

Redfin Corporation is a full-service real estate brokerage, and its core business model does not involve animal-derived products, animal testing, animal agriculture, or direct impact on wildlife habitats. The provided articles, including Redfin's 2023 Sustainability Report, do not contain any specific data or metrics relevant to animal welfare, testing, or sourcing practices for the company itself.

One article, a 'Vegan Cruelty-Free Home Guide' published by Redfin, offers general advice to consumers on choosing cruelty-free products but does not reflect Redfin's own operational metrics or policies regarding animal welfare. Therefore, all KPIs related to 'Kind to Animals' are not applicable to Redfin's operations.

Respect for Cultures & Communities

The provided articles do not contain specific quantitative data points for any of the KPIs related to 'Respect for Cultures & Communities'. While one article mentions over $1.6M donated to nonprofits since 2020, it does not specify this as a percentage of revenue or its allocation towards local community development or cultural heritage organizations, which are required for scoring relevant KPIs.

Both articles explicitly state a lack of quantitative data for the metrics requested.

Safe & Smart Tech

Redfin reported no material cybersecurity incidents for the fiscal years ended December 31, 2023, and 2024, and no material incidents to date in its 2024-02-27 filing, covering the past three years.

Account passwords are encrypted on servers. The company performs regular security reviews of technical components, code, libraries, and environments, and engages third parties for security assessments and audits. Redfin states compliance with various federal, state, and local laws, including CCPA and GDPR, and bases its cybersecurity policies on industry standards like NIST and ISO. However, a proposed class action lawsuit alleges Redfin shared user data with third-party advertisers without user consent, violating the California Invasion of Privacy Act and the federal Video Privacy Protection Act. Users can correct, amend, add, or delete account information via 'My Redfin' account settings. Data is retained as long as necessary for business purposes or legal obligations. In 2023, Redfin addressed 22 export requests and 54 deletion requests, with median completion times of 44 and 42 days respectively. No data was provided for other years or total requests.