Better Health for All

Public Storage's principal goods and services, primarily self-storage facilities and related supplies, have a neutral direct health impact on customers. The company does not generate revenue from products or activities with well-established negative health outcomes. However, Public Storage demonstrates excellent mental health initiatives for its employees.

Employees have access to the LifeWorks platform, which offers 24/7 counseling via face-to-face, telephone, or video, along with personalized content, tips, and advice for relationships, family problems, stress, and financial matters. The company also provides wellness programs that include mental wellness and healthy habit challenges focused on mental health, such as detoxing technology. These comprehensive programs represent a strong commitment to supporting the mental well-being of its workforce.

Fair Money & Economic Opportunity

Public Storage operates as a self-storage Real Estate Investment Trust (REIT), providing storage facilities rather than direct financial products or services.

Its business model does not inherently align with the principles of Fair Money & Economic Opportunity, which emphasize equitable financial services, lending, or deposit services. Consequently, the company does not offer financial products, transparent banking services, or engage in microfinancing. All new rentals are subject to a one-time $29 administration fee. Customers have reported significant rent increases, including a 57% increase within one year, an 89% increase for a 10x20 unit in less than 12 months, and one instance where rent tripled. These increases have been described by customers as 'overly priced,' 'outrageous,' and 'predatory.' Florida law does not cap price increases outside of emergencies. Rental agreements are month-to-month, and online account management and payment options are available. The company offers a self-storage size guide and FAQs. Its Advantage program supports smaller businesses by providing marketing and management resources to partner storage companies, but this does not involve direct financial services.

Fair Pay & Worker Respect

Public Storage earned the Great Place to Work Certification in 2023 for consecutive years

, reflecting a commitment to a respectful and fair work environment. The company reported no fatal injuries in 2022 and maintains a strong focus on employee health and safety, including comprehensive safety measures and structured property manager training programs . Public Storage also implements diversity and inclusion programs, such as leadership training for underrepresented groups and a formal diversity-hiring policy , with its workforce comprising 68% female and 52% people of color .

Fair Trade & Ethical Sourcing

Public Storage has a Supplier Code of Conduct that bans involuntary, discriminatory, and child labor.

Its Enterprise Risk Management and compliance programs address anti-boycott, anti-bribery, export restrictions, and trade sanctions. The company recognizes the importance of ethical sourcing in its procurement processes, despite its operations not heavily relying on complex supply chains. Public Storage primarily uses materials such as steel, concrete, and timber. However, there are no significant disclosures or specific reports detailing the company's commitment to fair trade or ethical sourcing, nor any indication of extraordinary measures in ethical certifications or detailed supplier audits.

Honest & Fair Business

Public Storage ranks in the Top 7% of Sustainalytics' global coverage universe for ESG controversy scores.

The company's financial statements do not reflect the correction of an error to previously issued financial statements, indicating no formal restatements for errors. Public Storage has a comprehensive anti-corruption policy that prohibits bribery and kickbacks, references compliance with the Foreign Corrupt Practices Act (FCPA) and the UK Bribery Act 2010, and requires annual employee certification of the Code of Conduct. The company also maintains a whistleblower policy with a 24/7 anonymous and confidential hotline operated by an independent firm, Navex Global (EthicsPoint), and a non-retaliation commitment for good faith reports. The Code of Conduct, which includes the whistleblower policy, is communicated to all staff through annual certification.

Kind to Animals

Public Storage, a real estate investment trust, has a business model that means many animal welfare KPIs, such as those related to animal testing, animal agriculture, or animal-derived product sourcing, are not applicable. In a direct action related to humane practices, the company committed in November 2013 to indefinitely discontinue the use of inhumane glue traps across its more than 2,200 facilities.

The company sells corrugated cardboard boxes made from 100% recycled fibers. Public Storage also supports its employees by offering discount programs for pet insurance and back-up care for pets. In 2014, employees in Northern California donated eight quilts to the Humane Society of the North Bay. However, several incidents of animal cruelty and neglect by customers have occurred in Public Storage units. These include the discovery of over 50 cats in unsanitary, cramped conditions in March 2025, and the finding of live and dead reptiles and other animals in non-climate-controlled units in July 2026, leading to animal cruelty charges against the unit owners. In December 2025, two dogs and five cats were found neglected in a unit in freezing temperatures. Measurable data for wildlife conservation impact and public policy engagement on animal welfare were not provided in the articles.

No War, No Weapons

Public Storage operates as a Real Estate Investment Trust (REIT) specializing in self-storage facilities, a business model inherently unrelated to military applications, arms manufacturing, or conflict facilitation.

The company's core operations involve managing and leasing storage spaces for personal and business use, without any direct or indirect involvement in the production, sale, or distribution of military goods or services. Public Storage does not actively engage in or promote peace-oriented initiatives such as conflict resolution or education programs, nor does it engage in peacebuilding initiatives. The company employs over 100 veterans in various roles and actively recruits them.

Planet-Friendly Business

Public Storage has partnered with Solar Landscape on 130 rooftop community solar projects across Maryland, New Jersey, and Illinois

. These projects provide affordable renewable energy to over 10,000 homes , aiming to save residents nearly $1 million annually on energy bills .

Respect for Cultures & Communities

Public Storage acknowledged and celebrated Native American Heritage Month in November 2023, recognizing that its corporate offices in Glendale and Plano are situated on the ancestral homelands of the Tongva and Wichita Tribes.

Employees shared reflections on indigenous heritage, highlighting the company's support for cultural diversity. The company also partnered with Solar Landscape to develop 133 rooftop community solar projects across Maryland, New Jersey, and Illinois. These projects are designed to provide affordable renewable energy to over 10,000 homes, including low- and moderate-income households, and are projected to save Maryland residents nearly $1 million annually on energy bills.

Safe & Smart Tech

Public Storage has experienced no material information security breaches in the last three years.

The company is implementing a policy to address AI-driven business tools as an emerging risk. It is certified against the Payment Card Industry Data Security Standard (PCI DSS) and annually assessed against the National Institute of Standards and Technology (NIST) Cyber Security Framework. There are no documented incidents of unauthorized data use. The company provides comprehensive user data controls, including methods to access, update, or correct personal information, unsubscribe from communications, exercise privacy rights under applicable state laws, opt-out of interest-based advertising, a "Do Not Sell or Share My Personal Information" link, and recognition of global privacy control (GPC) signals. Compliance with the California Consumer Privacy Act (CCPA) and other data privacy laws is ongoing.

Zero Waste & Sustainable Products

Public Storage ensures all paper and cardboard moving supplies contain 100% recycled content.

This initiative, implemented since 2009, prevented 37,668 cubic yards of waste from reaching landfills by 2014. The company also applies circular design principles by repurposing existing structures for its facilities, which diverts millions of pounds of waste from landfills and eliminates 50% to 80% of greenhouse gases compared to new construction. These efforts represent two distinct waste reduction initiatives with measurable results.