MAXIMUS Inc..
MMS.US | General public administration activities
MAXIMUS, Inc. is a global provider of government services. The company operates through two segments: U.S. Services and Outside the U.S. The U.S. Services segment delivers a range of health and human services programs to state, federal, and local governments in the United States. These services incl...Show More
Better Health for All
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MAXIMUS faced a 2018 Texas audit that identified 11 areas of non-compliance with information security standards for healthcare data.
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The company's Medicaid management contracts have also led to significant administrative failures, including application delays, disenrollments, and difficulties accessing home-based care for vulnerable populations.
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For example, 11,000 people in Texas were disenrolled due to errors, and 220,000 people in Kansas were affected by a system failure.
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These issues resulted in corrective action by the Texas Health and Human Services Commission and the insourcing of Medicaid administration work by the Kansas Department of Health and Environment.
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Despite these challenges, MAXIMUS provides substantial health benefits through its services. Its Center for Health Literacy develops communication solutions to improve public health and human services programs, earning a Grand ClearMark Award and multiple Awards of Distinction since 2017 for clear and easy-to-understand communications.
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This includes the Virginia Medicaid Managed Care website, which serves 760,000 Medicaid and FAMIS members.
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Additionally, the company holds a $6.6 billion contract with the Centers for Medicare & Medicaid Services to provide contact center operations, assisting 75 million Americans with Medicare and accessing health insurance through the Federal Marketplace.
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Fair Money & Economic Opportunity
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MAXIMUS Inc. is a global provider of government services. The provided articles detail the Maximus Foundation's grant-making activities, a third-party racial equity audit, and general sustainability initiatives. None of the articles contain specific, concrete data points related to the company's direct involvement in financial services such as lending, insurance, or deposit services. Consequently, there is no evidence to score any of the KPIs under the "Fair Money & Economic Opportunity" value, as these KPIs are designed to assess financial institutions or companies offering financial products.
Fair Pay & Worker Respect
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For the 2024 fiscal year, the CEO-to-median employee pay ratio was 207:1
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, with the median employee pay reported as $49,159
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. The company's 2022 employee engagement survey indicated a score of 79%.
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Fair Trade & Ethical Sourcing
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In 2023, Maximus directed 22.2% of its procurement budget to diverse suppliers, an increase from 16.1% in 2022.
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This places the company in the top 20% of companies according to the 2023 Supplier Diversity Benchmarking Report.
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Spending with African American-owned companies specifically increased by 7.4% since 2022.
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Honest & Fair Business
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No evidence available to assess MAXIMUS Inc. on Honest & Fair Business.
Kind to Animals
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No evidence available to assess MAXIMUS Inc. on Kind to Animals.
No War, No Weapons
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No specific, concrete data points were found in the provided articles to assess MMS.US against the 'No War, No Weapons' ethical value. The company's core business is government services, primarily health and human services, which are not directly related to arms manufacturing, military contracts, or conflict facilitation. While the company provides services to 'civilian, defense and national security agencies,' the articles do not specify the nature of these services to defense agencies or provide any revenue figures derived from arms or defense contracts.
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Consequently, there is no evidence to score any of the defined KPIs.
Planet-Friendly Business
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No evidence available to assess MAXIMUS Inc. on Planet-Friendly Business.
Respect for Cultures & Communities
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No evidence available to assess MAXIMUS Inc. on Respect for Cultures & Communities.
Safe & Smart Tech
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No evidence available to assess MAXIMUS Inc. on Safe & Smart Tech.
Zero Waste & Sustainable Products
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Maximus' UK operations achieved a 98% waste diversion rate from landfill in 2024.
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The company has implemented numerous waste reduction initiatives, including expanding recycling programs to Corporate and U.S. Services locations in FY23-FY24
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, processing over 150,000 pounds of IT equipment in FY23
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, and consolidating data centers by 50%.
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Other initiatives include transitioning from paper-based to digital services
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, implementing LED lighting programs in 17 U.S. sites and Cardiff Connect
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, and switching UK sites to a waste management company for improved recycling.
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Maximus has set a target for its U.K. waste management to transition to enhanced recycling and zero landfill waste.
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