Fair Pay & Worker Respect

For the 2024 fiscal year, Conduent Incorporated's CEO, Clifford Skelton, had a total compensation of $6,751,797, while the median employee pay was $23,969.

This results in a CEO pay ratio of 282:1.

Honest & Fair Business

Conduent incurred approximately $11.48 million in ethics-related regulatory fines in the past three years (2023-2026).

These include a $11.36 million fine for False Claims Act violations, $120,000 for employment discrimination, and $5,000 for an insurance violation. The company has a global Ethics and Compliance Helpline, accessible via internet and phone, and a strictly enforced 'no retaliation policy' for good-faith reporting. It also has a closed-loop process to inform reporters of investigation outcomes. Conduent has had zero financial restatements in the past five years. The Board of Directors is 80 percent independent. The company has a global, written Code of Business Conduct and a comprehensive anti-bribery compliance program, which includes corporate-level policies, expense review, third-party due diligence, and training for targeted employees. All associates, including senior management, are required to complete annual ethics training, and senior managers and officers undergo an annual ethics certification process. Conduent is ISO27001 certified for corporate information security and aligns with external frameworks like SASB, TCFD, and SDGs, and files with CDP and EcoVadis, but the extent of independent verification for ethical claims is not specified.

Kind to Animals

Conduent is a business process services company, and the provided articles do not contain evidence of its involvement in activities directly related to animal products, animal testing, or animal agriculture. Therefore, KPIs such as cruelty-free certification, alternative testing usage, humane certification of operations, ethical input substitution, cage-free sourcing, animal testing policy and volume, innovation investment in animal-free technologies, animal agriculture ethics, and animal-free R&D collaboration are assessed as Not Applicable. The company's supplier oversight process assesses financial stability, information security, regulatory compliance, and data privacy, but not animal welfare compliance.

For public policy engagement, Conduent monitors public policy developments and has a Corporate Social Responsibility and Public Policy Committee, but there is no public position on animal welfare legislation or advocacy for specific animal welfare standards.

No War, No Weapons

Conduent's suppliers are required to comply with all U.S. and non-U.S. laws, economic sanctions, and embargoes.

The company's 2017 conflict minerals report indicated that 246 out of 309 identified smelters and refiners were conformant with the Responsible Minerals Assurance Process (RMAP), but only 18% of surveyed suppliers responded. Conduent states it is developing due diligence measures, including a Supplier Code of Conduct, intended to conform with the OECD 2016 framework. The company's Code of Business Conduct training had a 99.9% completion rate among associates globally. Suppliers are required to conduct human rights training at least annually. Conduent's Global Procurement Contracts adhere to United States FAR Rule 52.222-50, which addresses combating trafficking in persons.

Planet-Friendly Business

Conduent has committed to the Science Based Target initiative (SBTi) and is seeking to set new goals across Scopes 1, 2, and 3, but specific targets or validation details are not provided.

In 2024, 24% of the company's purchased electricity was derived from renewable sources. Conduent's sustainability disclosures align with the Task Force on Climate-Related Financial Disclosures (TCFD) framework, and it publishes a Corporate Social Responsibility Report. No environmental compliance violations are mentioned in the provided articles.

Respect for Cultures & Communities

Conduent has established 12 formal partnerships with various community and non-profit organizations, including the Salvation Army, Special Olympics, American Red Cross, Ronald McDonald House, Second Harvest Food Bank, local schools in India, U.S. Secret Service, FURPAWS, INPM trust, Leaders Explore Foundation, Akshaya Patra Foundation, and the U.S. Army.

, The company has no reported cultural appropriation incidents. A 24/7 Ethics and Compliance Helpline, operated by an independent third party, is available globally for reporting violations. The company's Human Rights Policy, effective May 22, 2025, mentions acquiring Free, Prior, Informed Consent (FPIC) of Indigenous communities where necessary. 60.4% of the total workforce is located offshore. 20% of total U.S. sourceable spend is with certified diverse suppliers, which includes Minority Business Enterprises. , The company offers an English Conversation Club to help associates practice English skills. 99.9% of associates completed annual ethics training as of December 31, 2024, and annual associate training includes recognizing and reporting human trafficking and other Human Rights violations. ,

Safe & Smart Tech

Conduent experienced a significant data breach in January 2025 where personal information of clients and end-users was exfiltrated, which the company deemed 'reasonably likely to be material.'

For this breach, there was no public disclosure of the specific compromised data. Additionally, a separate incident, the Rhode Island breach, affected over 700,000 individuals. The company states it has internal education, training, and communication programs for security, and performs risk assessments, vulnerability identification, remediation, penetration testing, and vulnerability scanning. Data encryption is mentioned as a security measure, and data retention is based on legitimate business need and legal requirements. Conduent also states compliance with NIST, HITRUST, GDPR, HIPAA, ISO, and PCI standards. Users can opt-out of marketing communications and request data access/deletion. The company disclosed the January 2025 breach in an SEC filing and is notifying affected clients in compliance with legal requirements.

Zero Waste & Sustainable Products

Conduent has implemented several waste reduction initiatives, including recycling over 85.3 million pounds of paper-based materials since 2017 and 43,264 items of e-waste in 2022, with 8,617 items recycled in 2024.

The company also consolidated 27 data centers down to 3, retiring 9,351 servers in 2022, and operates a plastic bottle recycling program at 5 sites in Jamaica. For hazardous waste, Conduent partners with secure providers for the safe disposal of e-waste. The company has not reported any waste disposal violations in the past three years. Conduent has a goal to reduce its electronic footprint by 20-30% through its Data Center Optimization Program.