Fair Pay & Worker Respect

The company recorded 23 substantiated discrimination incidents in 2024.

, along with two labour standards violations in 2023 and 2024 , and a Spanish Court ruling that IAG broke the law by failing to inform and consult its European Works Council over proposed dismissals. In 2024, the Lost Time Injury (LTI) frequency rate was 4.0 per 200,000 hours , with one recorded fatality. The CEO pay ratio was 92:1 in 2024. The median salary gap at the Group level was 8.4% in 2023. , resulting in a pay equity ratio of 0.916. In contrast, 85% of the workforce was covered by collective bargaining agreements in 2024. The voluntary attrition rate was 7.2% in 2024. Approximately 4.40% of the workforce was on temporary contracts in 2024.

Kind to Animals

IAG has a policy stating that no animals are accepted for laboratory testing under any circumstance, indicating zero animals are used in testing.

The company is a signatory to the United for Wildlife Transport Taskforce declaration. IAG Cargo strictly adheres to IATA Live Animal Regulations and CITES for moving live animals. Vueling, an IAG airline, incorporated the Illegal Wildlife Trafficking certification module into its IEnvA certification in 2024, and IAG has an Illegal Wildlife Trafficking Policy dated July 10, 2025. In its catering supply chain, a partner to IAG/British Airways does not prohibit suppliers from using antibiotics for routine disease prevention, nor do they collect data on antibiotic use.

Respect for Cultures & Communities

IAG has no reported cultural appropriation incidents in the provided articles

, , , , . No specific data is available regarding formal partnerships with indigenous or local community groups, the percentage of revenue reinvested in local community development, or investment in cultural preservation programs , . Information on cultural impact assessment protocols, local employment ratios, community-specific grievance mechanisms, or community representation in governance bodies is also not provided , .

Safe & Smart Tech

British Airways, an IAG subsidiary, received a £20 million fine related to a 2018 data breach

that compromised personal data of approximately 420,000 people . The attack was not detected by British Airways but was alerted by a third party more than two months later . In 2024, IAG invested 1.49% of its revenue in IT costs, which could include cybersecurity . IAG's privacy policy, last updated in November 2023 , grants users rights to access, update, amend, object to certain uses, request deletion or restriction of use, withdraw consent, data portability, and lodge a complaint with the supervisory authority .