Health Net.
HNT.US | Life insurance
Health Net, Inc. is a managed care organization that delivers managed health care services through health plans and government-sponsored managed care plans. The company operates through three segments: Western Region Operations, Government Contracts, and Military & Veterans Affairs. The Western Regi...Show More
Better Health for All
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Health Net's core business delivers exceptional health benefits, with its entire business devoted to health improvement, as evidenced by its NCQA Health Equity Accreditation Plus across all lines of business in 2024, making it the only U.S. health plan to achieve this.
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The company has no revenue from products with direct health impacts. Health Net demonstrates strong price accessibility through programs like Community Connect, which connects members to free or reduced-cost social services, and grants to centers offering free/low-cost medications. It reaches vulnerable populations extensively, serving over 1.58 million Medi-Cal members, providing 552,052 interpreter services, and collecting spoken language data for over 90% of members.
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Health Net has substantial health equity programs, investing over $1.5 million from 2018-2024 in disparity reduction projects and meeting all 15 CLAS standards.
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It supports the healthcare workforce with over $9 million invested in physician workforce development and $2 million to independent physician practices.
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Preventative health measures are comprehensive, including immunization schedules, health screenings, and a Diabetes Prevention Program with 248 members enrolled in 2021.
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Healthcare education is extensive, supporting future doctors from pre-K through medical school and providing member and provider training.
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Mental health initiatives are robust, covering services, investing in behavioral health capacity, and offering no-cost mental telehealth for schoolchildren.
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Addiction mitigation includes coverage for substance use disorder treatment, prevention counseling, and tobacco cessation programs.
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However, Health Net has a poor record in healthcare data responsibility, with multiple large-scale data breaches, including one in 2011 affecting 1.9 million enrollees and another in 2021 compromising sensitive health information, leading to regulatory investigations and fines.
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Its risk transparency was poor during the 2011 breach, characterizing missing files as "unaccounted for."
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Fair Money & Economic Opportunity
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Health Net serves a significant portion of underserved clients, with two-thirds (approximately 66.6%) of its members being Medi-Cal enrollees, a population with historically high rates of health disparities
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. This means a substantial share of its insurance book is aimed at low-income segments. For these Medi-Cal members, the company ensures fair pricing by not requiring payment for covered services, premiums, or deductibles in most cases
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, and advises members not to pay bills for support services fees, copayments, or registration fees for covered services
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. As a health insurance provider, Health Net does not offer consumer credit products, therefore KPIs related to debt products, lending compliance, financial literacy, and financial product simplicity are not applicable. The company also does not generate or manage customer finance data, nor does it operate financial service access points. While Health Net invests significantly in community-based organizations and healthcare services for underserved communities
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, the percentage of annual pre-tax profit reinvested cannot be determined from the provided information.
Fair Pay & Worker Respect
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No quantitative data for Health Net (HNT.US) was found across the provided articles for any of the Fair Pay & Worker Respect KPIs. Information regarding living wage coverage, CEO-to-median employee pay ratio, collective bargaining share, safety incident rate, pay equity ratio, worker engagement score, turnover rate, labor violation incidents, insecure contract share, or health insurance coverage was not explicitly stated for the company.
Fair Trade & Ethical Sourcing
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No evidence available to assess Health Net on Fair Trade & Ethical Sourcing.
Honest & Fair Business
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The company has a formal whistleblower protection policy, including an ethics hotline for anonymous reporting, and strictly forbids retaliation against whistleblowers, supported by a special investigations unit for fraud, waste, and abuse.
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Additionally, the company prohibits bribery and corruption, requiring pre-approval for gifts and entertainment involving government officials.
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Kind to Animals
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No evidence available to assess Health Net on Kind to Animals.
No War, No Weapons
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No evidence available to assess Health Net on No War, No Weapons.
Planet-Friendly Business
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Health Net (HNT.US), a managed care organization, reported total Scope 1, 2, and 3 greenhouse gas emissions of 260.2 tCO₂e for the 2023-2024 reporting year.
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The company sourced 85.5% of its operational energy from renewables in 2024.
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No other specific, quantifiable evidence was provided for the remaining environmental KPIs.
Respect for Cultures & Communities
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No evidence available to assess Health Net on Respect for Cultures & Communities.
Safe & Smart Tech
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No evidence available to assess Health Net on Safe & Smart Tech.
Zero Waste & Sustainable Products
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No specific, concrete data points for HNT.US regarding waste diversion, product recyclability, packaging sustainability, or any other Zero Waste & Sustainable Products KPIs are provided in the articles. Information available pertains to the broader medical device industry
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or the parent company, Centene,
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without explicit mention of HNT.US's specific operations or performance.