Better Health for All

Gen Digital's core business of cybersecurity software and services, used by nearly 500 million users, safeguards digital and financial well-being, which is stated to have a positive impact on overall mental well-being.

This health impact is fundamental to all business decisions. A data breach affected 6,450 customer accounts out of nearly 500 million users, resulting in an adverse event rate of 0.0129 per million users. Gen Digital notified regulators and affected employees about a data breach, conducts quarterly cybersecurity risk reviews with its Board, performs regular security program evaluations, and provides brand-specific privacy statements. The company invested 8% of its revenue in research and development in 2025, focusing on AI, privacy, and identity innovation to better protect users. Gen Digital reduced its total greenhouse gas emissions (Scope 1, 2, and 3) by 12% in the last year, demonstrating best-in-class remediation for minimal health-harming externalities. Despite implementing strong data protection standards, including a privacy-by-design approach, a Privacy Operating Model, and 100% employee training on data protection, the company experienced data breaches affecting customer and employee personal information. Gen Digital offers an Employee Assistance Program for employees and their dependents and partners with The Trevor Project, providing funding and technical assistance for TrevorSpace, an online community used by over 690,000 LGBTQ+ young people. The company's Cyber Safety education and training initiatives reached more than 5.4 million people in 2025 and over 13.6 million to date, including programs for children, educators, and vulnerable groups, demonstrating extensive reach and significant measurable impact.

Fair Money & Economic Opportunity

Gen Digital Inc. acquired MoneyLion Inc. on April 17, 2025, thereby inheriting its financial services operations.

MoneyLion's Instacash Paycheck Advances are characterized by extremely high costs, with the average cost of credit (fees and tips) exceeding 800% APR. More than 95% of these advances had APRs above 100%, with common advances like $100 for two weeks with an $8.99 fee equating to approximately 234% APR. These practices have led to a New York Attorney General lawsuit, filed on April 14, 2025, alleging multiple violations including state usury laws, deceptive acts, false advertising, and violations of the Consumer Financial Protection Act. The lawsuit highlights that Instacash users become dependent on these high-cost advances, piling up new debt, fees, and tips, leading to sustained debt cycles rather than wealth building. Furthermore, MoneyLion makes it needlessly difficult for users to stop repayment, requiring navigation through an unintuitive and complex process across multiple menus.

Fair Pay & Worker Respect

Gen Digital Inc. reported a CEO-to-median employee pay ratio of 276:1 for fiscal year 2025.

In fiscal year 2024, 4% of employees were covered by collective bargaining agreements. The company's employee survey showed a favorability score of 74% and voluntary employee turnover was 8% in fiscal year 2024. Additionally, zero human rights issues were reported in 2024.

Fair Trade & Ethical Sourcing

Gen Digital Inc., as a software company, has limited direct involvement in traditional ethical sourcing challenges, indicating no material sourcing of at-risk inputs and no procurement of physical commodities requiring fair-trade certification. The company's ethical sourcing policies, outlined in its Supplier Code of Conduct, require suppliers with contracts exceeding $500,000 outside the U.S. to maintain a human trafficking compliance plan.

This plan must include a process for employees to report violations and access to the Global Human Trafficking Hotline. Suppliers are also mandated to adhere to local discrimination and safety laws and create a harassment-free workplace. A supply chain analysis identifies 115 subsidiaries and 274 tier-1 connections. Board-level oversight and regular updates enhance its ESG strategy. However, specific quantitative data related to certifications, traceability, and the overall percentage of contracts covered by these ethical clauses is not disclosed.

Honest & Fair Business

Gen Digital Inc. has not incurred any material ethics-related regulatory fines or settlements in the last three fiscal years.

The company maintains a 24/7 compliance hotline for reporting violations and has a strict no-retaliation policy for whistle-blowers. Additionally, Gen Digital Inc. has a Supplier Code of Conduct that prohibits improper payments and requires compliance with anti-bribery laws. No specific, quantifiable evidence was found for transparency index, financial restatements, audit coverage, ESG controversy index, complaint resolution time, board conflict-free percentage, or third-party verification.

Kind to Animals

Gen Digital Inc. operates in the Software - Infrastructure industry, providing digital cyber safety solutions.

The company's operations have a neutral impact on animal welfare, as there are no practices involving animal testing or the use of animal-derived materials. Its 2023 Social Impact Report focuses on cyber safety education, charitable giving, and environmental sustainability, without a specific focus on animal welfare or cruelty-free certifications.

No War, No Weapons

Gen Digital Inc. explicitly states it does not provide goods or services to US-embargoed countries, including Cuba, Iran, North Korea, Crimea, Donetsk, Luhansk, Syria, Russia, or Belarus.

The company reports zero human rights issues in 2023 and ensures 100% of its Tier 1 physical product suppliers agree to Corporate Responsibility requirements, are considered low risk for human rights violations, and never use child or prison labor. Gen Digital upholds its commitments as a signatory of the UN Global Compact Ten Principles and Sustainable Development Goals. Additionally, the company does not make political contributions to political candidates and does not maintain a political action committee.

Planet-Friendly Business

Gen Digital reduced its Scope 1 and 2 greenhouse gas emissions by 39% between fiscal years 2021 and 2022

, with an additional 22% reduction reported in fiscal year 2024 . In 2023, 98% of products were delivered digitally , and less than 0.5% of materials in physical products contained plastic , with 50% of paper used being Forest Stewardship Council (FSC) certified . The company's Sustainable Home Improvement Program (SHIP), launched in 2022 , offers employees up to $500 annually for eco-friendly home projects , resulting in over 1,800 completed projects by April 2024 . An employee resource group, Terra, organized educational events on climate activism and justice in 2023 . Gen Digital was recognized as one of America's Most Responsible Companies by Newsweek in 2023 and added to the Dow Jones Sustainability North America Index . In 2024, 55% of employees participated in sustainability programs .

Respect for Cultures & Communities

The provided articles offer no specific, concrete data points regarding Gen Digital Inc.'s actions or performance related to respecting cultures and communities. While the company's 2023 Social Impact Report mentions general social impact initiatives like Cyber Safety education, charitable giving, and employee volunteerism, it does not specifically address the protection of indigenous rights, cultural heritage, or local traditions.

There is no detailed information available on formal partnerships, community investments, cultural impact protocols, or any other specific metrics outlined in the rubric.

Safe & Smart Tech

Gen Digital published an AI ethics policy in 2024, outlining principles for transparency, ethics, and responsibility in AI development.

The company employs a privacy-by-design approach for robust data protection and adheres to data protection laws. In fiscal year 2024 and 2023, Gen Digital blocked over 14 billion cyberattacks, regularly updating threat detection models and maintaining a comprehensive incident response.

Zero Waste & Sustainable Products

Gen Digital delivers 98% of its products digitally, significantly reducing the need for physical packaging and waste.

For the physical products that are shipped, less than 0.5% of materials contained plastic, and 50% of paper materials were FSC certified. This extensive digital product delivery model represents a transformative waste reduction initiative, effectively minimizing packaging waste across the company's product offerings.