Better Health for All

Fifth Third Bancorp demonstrates commitment to health through several initiatives. The company acquired Provide, a digital platform that has originated over $1 billion in loans

and provided services to over 70% of doctors for whom financing is offered, thereby facilitating healthcare practice establishment and expansion. The company also acquired Big Data Healthcare to enhance healthcare payments and remittance solutions, improving data management and system integration , and is committed to protecting user privacy, notifying customers of data breaches, and obtaining data transparently. Furthermore, Fifth Third has achieved its renewable power and energy use reduction goals , including a 40% reduction in energy use and a 75% reduction in location-based GHG emissions as of December 31, 2024 , contributing to healthy, safe spaces and climate resiliency.

Fair Money & Economic Opportunity

Fifth Third Bancorp has incurred significant regulatory penalties, including an $18 million payment in 2015 for discriminatory auto-lending practices

and a $20 million settlement in 2024 for unauthorized accounts, illegal vehicle repossessions, and sales practices . Despite these findings, the company received an 'Outstanding' Community Reinvestment Act (CRA) rating in 2023 . Fifth Third has launched financial literacy initiatives, such as the REP4®FinLit tool for young adults and the Financial Empowerment Mobile (eBus) which offers access to over 24,000 financial wellness resources in underserved areas . The company also invested $187 million over two years through its Empowering Black Futures Neighborhood Program, targeting low-to-moderate income neighborhoods . However, specific data on the reach or measured outcomes of these financial literacy programs, or the share of the loan book dedicated to inclusion initiatives, is not available.

Fair Pay & Worker Respect

Fifth Third Bancorp increased its minimum hourly wage to $18 in October 2019

, following a previous increase to $15 . This wage increase contributed to reduced employee turnover . In January 2023, Fifth Third Bank was ranked in the 'JUST 100' list , which highlighted its performance on fair wages and supporting workforce retention and training .

Fair Trade & Ethical Sourcing

Fifth Third Bancorp has increased its spend with diverse suppliers to 11.2% since its supplier diversity program began in 2014

, amounting to $189.2 million in 2023 across Tier 1 and Tier 2 . The company supports this initiative through an annual Supplier Diversity Summit, with the eighth event held in 2024 , and a partnership with ConnXus established in 2018 . As a financial services company, KPIs related to the procurement of physical commodities, such as fair-trade certification, supply chain traceability, and high-risk materials, are not applicable.

Kind to Animals

As a financial services company, Fifth Third Bancorp's core business model does not involve animal-derived products, animal testing, or animal agriculture, rendering most animal welfare KPIs not applicable. The company has engaged in community initiatives related to animals. In August 2025, Fifth Third gifted $40,000 to pet owners on National Dog Day, providing $53 gift cards to approximately 750 pet owners, and contributed $5,300 to SPCA Cincinnati.

It also funded pet adoptions through a "Pups & Players" partnership. In September 2024, Fifth Third partnered with Circle Tail to bring therapy dogs-in-training to select bank branches. Additionally, in August 2024, the company supported over 300 pet owners in Charlotte and Atlanta with $167 gift cards for veterinary care and pet supplies. While Fifth Third Bancorp has a $100 billion environmental and social finance target by 2030, with $45.3 billion achieved by year-end 2024, and has issued green bonds, the provided articles lack specific, measurable data on biodiversity impact, species recovery, or habitat restoration metrics. Similarly, there is no specific evidence regarding animal welfare compliance in supplier audits or advocacy for animal welfare policies, despite general supplier evaluations and public policy engagement. These community and environmental efforts, while positive, do not directly map to the quantitative thresholds of the provided KPIs.

No War, No Weapons

Fifth Third Bancorp has indirect exposure to the defense sector through its investment portfolio and financing activities. As of early 2025, the bank held $138,000 in shares of Oshkosh Corporation, a military vehicle manufacturer

, and approximately $2.42 million in shares of Arm Holdings plc, which has technology applicable in defense sectors . Additionally, it added 162,254 shares of Boeing, a major defense contractor, to its portfolio . In 2022, Fifth Third Business Capital provided a $9 million credit facility to Armored Republic Holdings LLC, a body armor manufacturer . While the bank discontinued its business relationship with firearms manufacturer Spike's Tactical in 2018 , these current holdings and financing indicate ongoing indirect exposure to defense-related entities.

Planet-Friendly Business

Fifth Third achieved carbon neutrality for its operations in 2020

and has powered its operations with 100% renewable energy since August 2019 . The company was recognized as a climate leader in 2024 by USA Today , noting a 48% reduction in greenhouse gas emissions since 2014 . Fifth Third set a $100 billion environmental and social finance target by 2030 , providing $37.6 billion by the end of 2023 , including $1.3 billion for renewable energy projects in 2023 . The bank also aims to reduce location-based greenhouse gas emissions by 75%, energy use by 40%, water use by 50%, and waste by 75% by 2030 .

Respect for Cultures & Communities

No specific, quantitative evidence was found in the provided articles to assess Fifth Third Bancorp against the defined Key Performance Indicators for 'Respect for Cultures & Communities'. While the company demonstrates general community engagement through initiatives like the 'Fifth Third Day' to combat food insecurity

, an Empowering Community Leaders program , a $199.1 million Neighborhood Investment Program , and a $2.8 billion initiative for racial equity , these actions do not directly provide data points for KPIs such as formal partnerships with indigenous groups, cultural appropriation incidents, cultural impact assessment protocols, or cultural preservation investments. The articles provide absolute dollar amounts for community investments , but not as a percentage of revenue or non-core revenue, nor do they specify a focus on cultural heritage or indigenous communities as required by the rubric's KPIs.

Safe & Smart Tech

Fifth Third Bancorp reported zero major data breaches in 2023.

The company secures online banking with encryption, automatic time-outs, enhanced authorization, and digital certificates. It implemented multi-factor authentication for employees and enhanced login features for customers, which earned it the 2024 Enterprise Identity Management Project of the Year award. Fifth Third Bank was also recognized as one of the World’s Most Ethical Companies by Ethisphere for the fourth time, underscoring its strong commitment to data privacy and cybersecurity.

Zero Waste & Sustainable Products

Fifth Third Bancorp has set company-wide targets to divert 75% of waste from landfills and reduce paper use by 75% by 2030.

The company has also transitioned to using office paper with 30% post-consumer recycled content.