Better Health for All
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easyJet's partnership with UNICEF has raised over $21.7 million, enabling vaccinations for 30 million children against polio and 5.3 million mothers and babies against deadly diseases.
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This partnership also supported UNICEF's work during the COVID-19 pandemic, the war in Ukraine, and the 2023 earthquakes in Türkiye and Syria.
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The company has a proactive wellbeing strategy focused on mental health for its employees, including a 'You Matter' hub providing 24/7 access to free support and advice.
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easyJet has a roadmap to net zero by 2050
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and an interim carbon emissions intensity reduction target of 35% by 2035, validated by SBTi.
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Since 2000, it has reduced carbon emissions per passenger, per kilometer by one-third.
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The company's core products and services have no significant direct positive or negative health impact. easyJet does not offer health-related products or services requiring price accessibility or specific health risk disclosures, nor does it collect or manage health-related data from customers.
Fair Money & Economic Opportunity
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EasyJet PLC operates as an airline and holidays company, not a financial institution. Its core business does not involve lending, insuring, moving, or storing money for consumers. Therefore, the ethical value 'Fair Money & Economic Opportunity' and its associated KPIs, which are designed for companies offering financial services, are not applicable to EasyJet's business model. The company does not offer consumer credit products, manage customer finance data, or engage in financial literacy initiatives.
Fair Pay & Worker Respect
30
In February 2024, EasyJet was named by the UK government for failing to pay the national minimum wage to 3,898 new entrant cabin crew during their initial training between 2014 and 2019, with a total underpayment of £338,876.46.
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The company stated this was a genuine error, immediately rectified, and back payments were issued.
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Positively, 83.9% of employees were covered by Collective Labour Agreements in September 2024, with 25 unions recognized.
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Voluntary employee attrition was 6.4% in September 2024.
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The employee engagement score was 7.3 in FY24.
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Fair Trade & Ethical Sourcing
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The provided articles indicate EasyJet's commitment to human rights and ethical practices, including a Supplier Code of Conduct that prohibits forced labor and human trafficking
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. Mandatory modern slavery training is provided to all employees
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. EasyJet also serves six organic and Fairtrade-certified teas on its flights
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. However, the articles do not provide specific quantitative data points such as the percentage of tier-1 spend covered by fair-trade certifications, the average frequency of supplier audits, the number of substantiated forced or child labor incidents, the percentage of suppliers with traceable provenance data, the median days to close corrective action plans, the percentage of contracts with enforceable ethical clauses, the share of spend on high-risk materials, or the percentage of procurement budget directed to diverse suppliers. Without these specific metrics, it is not possible to score the company against the defined KPIs in the rubric.
Honest & Fair Business
10
EasyJet provides a confidential 'Speak Up, Speak Out' service for employees and suppliers, which is independently managed, offers anonymity, and ensures thorough investigation of all reports.
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The company has implemented comprehensive anti-bribery controls, including risk assessments, specific ethics policies, mandatory employee training, and standard anti-bribery clauses in supplier contracts.
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Its Business Integrity Committee oversees ethics policies, reviews reports on unethical behavior, identifies trends, and monitors follow-up actions, addressing disciplinary issues, environmental concerns, and suspected fraud.
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EasyJet adheres to the UK Corporate Governance Code, providing transparency through publicly available documents such as terms of reference for various committees and policies on non-audit services.
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The company also publishes a Modern Slavery Act statement detailing efforts to prevent slavery and human trafficking, and employees have access to the Code of Ethics and Commitment on Human Rights.
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In December 2022, EasyJet was notified of an investigation by the Italian Competition Authority into alleged price-fixing, which the company denies and anticipates no financial impact.
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Kind to Animals
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easyJet PLC, as an airline and holiday company, does not engage in animal testing, animal agriculture, or the production of animal-derived products, rendering several related KPIs not applicable. easyJet holidays announced a comprehensive animal welfare policy in March 2024.
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This policy prohibits the promotion of animal-based attractions, including marine parks, zoos, animal performances, animal rides, and sporting events involving animals.
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The policy was developed in consultation with animal welfare charities such as World Animal Protection and PETA, and incorporates ABTA’s animal welfare guidelines.
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easyJet holidays plans to collaborate with hotel partners to educate them on the importance of animal welfare.
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Additionally, easyJet holidays partners with Conservation Collective to support biodiversity in Mediterranean destinations, with initiatives including plastic waste reduction in Menorca and protection of Posidonia seagrass meadows in Santorini.
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No War, No Weapons
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No specific, quantifiable evidence was found in the provided articles to assess EasyJet PLC against any of the defined KPIs for the 'No War, No Weapons' ethical value. While EasyJet secured an undisclosed contract with the Ministry of Defence to carry over 50,000 passengers a year
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, the percentage of company revenue derived from this is not provided, preventing a score for 'revenue_arms_contracts'. The company's operations are described as civilian, with flights paused to Israel and Jordan due to conflict
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, and contracts for aircraft maintenance and fleet management
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. However, no concrete data points regarding percentages, frequencies, or explicit alignment with specific standards for any other relevant KPI are available.
Planet-Friendly Business
-50
easyJet has SBTi-validated targets to reduce carbon emission intensity by 35% by 2035
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and 78% by 2050,
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with a clear roadmap and interim milestones.
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In 2023, 3.78% of total waste generated was recovered,
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while recycling at bases reached 65% in FY24.
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The company achieved a 5% reduction in items carried on board through packing optimisation.
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An environmental assessment was conducted in 2023,
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and its Environmental Management System was externally audited in May 2024.
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Biodiversity efforts include a partnership with Conservation Collective,
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focusing on specific projects in Menorca and the Cyclades,
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such as plastic-free certification for 10 hotels
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and raising awareness about Posidonia Oceanica.
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Water usage and sourcing from stressed basins are assessed as non-material for direct operations.
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Respect for Cultures & Communities
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No cultural appropriation incidents have been reported.
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Free, Prior and Informed Consent (FPIC) processes are not applicable to the company's operations.
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There is no specific community representation on governance bodies.
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No cultural site disruptions have been reported, and the company's operations are not described as directly impacting such sites.
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Charitable giving, including over £17 million raised for UNICEF since 2012, is focused on children's welfare rather than cultural heritage organizations.
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Language inclusivity is demonstrated through a multi-language live chat available in seven languages
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and a planning guide published in English and Spanish.
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No specific cultural incident response framework is mentioned.
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Safe & Smart Tech
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EasyJet has not experienced any data breaches in over five years, with the last significant cyber-attack affecting approximately nine million customers occurring in January 2020.
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While there was unauthorized access to data in the 2020 breach, there is no evidence that any personal information was misused.
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The company maintains a leading-edge security program, supported by an industry-leading managed security partner and advanced technology platforms.
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EasyJet undergoes an independent PCI DSS audit annually.
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All employees receive mandatory on-boarding training within three months of employment and mandatory annual refresher training, including digital safety.
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EasyJet provides comprehensive user data control options, including rights of access, correction, deletion, objection, and portability via a Data Rights Request Form and customer service portal, with responses provided within 30 days.
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In November 2023, EasyJet was fined €8,000 by the Spanish Data Protection Authority for not properly complying with a customer's data access request, indicating an implementation gap in its otherwise structured compliance program.
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The UK ICO dropped its investigation into the 2020 data breach without imposing penalties.
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The company has a Group Data Protection Officer registered with the ICO, monitors compliance with applicable data protection laws, and is subject to annual regulatory audits.
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Data retention periods vary, including up to three years for account inactivity or from the date of an event.
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Zero Waste & Sustainable Products
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In 2023, EasyJet's waste diversion rate was 3.78%, with 96.22% of total waste disposed of through landfilling, incineration, or combustion.
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The company has implemented numerous waste reduction initiatives, including a food waste reduction pilot program at one resort that achieved a 68% reduction in buffet waste, saving over €100,000 and reducing carbon emissions by 139 tonnes.
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Other initiatives include digitizing technical and cabin logs to save over 300,000 sheets of paper annually, eliminating more than 36 million single-use plastic items on flights, and providing 14,000 crew members with reusable cutlery and cups, eliminating over 10 million single-use items annually.
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New crew uniforms are made from recycled plastic bottles, preventing 500,000 bottles annually from waste.
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EasyJet aims for a less than 1% landfill target by 2026 for delisted goods and targets recycling at 80% of its bases by FY25, up from 48% in FY23.
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In hazardous waste management, 1.42% of total waste was hazardous in 2023, and hazardous waste generation increased by 8.8% since 2023, though an initiative to reduce it through reusable cleaning cloths is in place.
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The company partners with EcoVadis to assess supplier sustainability performance, reviewing scorecards and suggesting improvement areas.
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