Better Health for All

Domino's core menu items, primarily pizza, are high in calories, sodium, and saturated fats, posing potential health risks if consumed excessively. In 2009, the company invested $35 million to add 40% more cheese to pizzas, which raised health concerns due to high calorie and sodium content

. While the company offers healthier options like salads, gluten-free crusts, and vegetarian toppings , and aims to create a menu free from artificial colors, flavors, and preservatives (with 86% to 100% of the menu in Europe being free of such additives) , unhealthy products remain dominant. Cross-contamination risks exist for allergy-sensitive options . Domino's provides detailed nutritional information for all menu items, including calories and sodium levels . The company has pledged $174 million over the next decade to St. Jude Children's Research Hospital , having raised over $126 million over two decades , which aids in providing medications to children globally .

Fair Money & Economic Opportunity

Domino's Pizza Inc. is not a financial institution, so most KPIs related to financial services are not applicable. However, the company's business model does contribute to wealth building outcomes, as substantially all U.S. franchisees started as delivery experts or in-store positions. The company committed $5 million over five years to the 'Power of Possible Fund' to support new franchisees.

, and average franchisee profitability per store was $162,000. There is no specific data on the percentage of annual pre-tax profit reinvested in community finance or profit-sharing with underserved communities, nor is there data on the reach or outcomes of financial literacy initiatives.

Fair Pay & Worker Respect

Domino's Pizza Inc. and its franchisees have faced significant issues regarding fair pay and labor law compliance. In March 2024, a franchisee operating seven Domino's locations in Pennsylvania was fined $344,000 for 715 violations of the Pennsylvania Child Labor Act, including minors working excessive hours, outside legal times, and failing to provide breaks

. In June 2022, a Seattle-based Domino's franchisee settled for over $2.1 million with 1,330 workers for wage violations, including inconsistent scheduling, failure to provide premium pay, and not paying the Seattle minimum wage to delivery drivers . The New York Attorney General filed a lawsuit in June 2016 against Domino's Pizza Inc. and three franchisees, alleging underpayment of workers by at least $565,000 and seeking to hold Domino's liable as a joint employer . Earlier, in 2015, multiple franchisees in New York and Colorado settled for labor law violations, including underpayment, failure to reimburse delivery drivers (which caused pay to fall below the federal minimum wage), and not providing breaks or overtime , . In December 2014, 25 employees in New York were reinstated after being fired for complaining about wage violations . In contrast, Domino's invested over $9.6 million in bonuses for more than 11,500 company-owned store and supply chain hourly employees and drivers in December 2020 .

Honest & Fair Business

Domino's Pizza Inc. faced approximately $14.92 million in regulatory fines as of January 2023.

These fines stemmed from 24 recorded violations, primarily employment-related offenses totaling $14.77 million, which included $12.09 million for wage and hour violations. Additional fines included $86,000 for environmental violations and $68,791 for safety-related offenses. The company is also subject to a class action lawsuit filed in September 2024, alleging misrepresentation of its financial health in the Japanese market in November 2021. Furthermore, a lawsuit filed in December 2021 alleges sexual orientation discrimination against an employee. In terms of transparency, Domino's stopped detailed reporting on executive food expenses, aggregating them with other benefits. However, the company has established comprehensive corporate governance principles and codes of conduct for directors, employees, and senior financial officers. It also implemented an initiative in 2010 to use real food photography in marketing and has a responsible sourcing policy that includes audits for supplier compliance with human rights and integrity.

Kind to Animals

Domino's sources approximately 27% of eggs in Australia and 22% in New Zealand from cage-free systems as of September 2023

, with a goal to achieve 100% cage-free eggs in European and ANZ markets by 2025 . For animal agriculture ethics, 100% of chickens supplied to Domino’s Australia and New Zealand have free access to clean water and quality feed and are not housed in cages or multi-tier systems . The company has committed to the Better Chicken Commitment (BCC) in Europe, Australia, and New Zealand by 2026 , and in the UK and Ireland by 2032 . Domino's also has a Pork Commitment in Europe to eliminate gestation crates by 2026 and advocates for group housing of sows in the U.S. by 2024 . Regarding supplier audits, 100% of Domino's chicken suppliers are audited by a third party to ensure they meet the BCC criteria . The company's Business Partner Code of Conduct expects partners to avoid animal testing that causes suffering or distress and is not essential . Domino's actively advocates for group housing of sows in the U.S. pork industry .

No War, No Weapons

Domino's Pizza, a global pizza delivery company, has no revenue from arms or defense contracts.

The company has no exposure to controversial or banned weapons. It also has no defense-related assets that would require divestment. Furthermore, its supply chain is 0% reliant on conflict minerals, as none of these minerals are used in the manufacture of its products.

Planet-Friendly Business

Domino's Pizza Inc. reported total Scope 1, 2, and 3 greenhouse gas emissions of 4.105 million tCO2e in 2023, calculated using an operational control approach.

The company has SBTi-validated near-term and net-zero emissions reduction targets, aligned with a 1.5°C pathway and inclusive of Scope 3 emissions. These targets include a 50.4% reduction in absolute Scope 1 and 2 GHG emissions by 2032 from a 2021 baseline, and a 30% reduction in absolute Scope 3 non-FLAG GHG emissions by 2032. All electricity consumption for Domino's is supplied from grid electricity. Pizza boxes are made with over 70% recycled content. The company has a formal Zero Deforestation and Land Use Policy, committing to zero deforestation across primary deforestation-linked commodities by the end of 2025. A key supplier, AAK, achieved 83% verified deforestation-free palm as of 2023, and 100% of palm oil in Domino's pan pizza dough and bread sides is RSPO certified and traceable to the mill.

Respect for Cultures & Communities

Domino's experienced two cultural sensitivity incidents. In November 2020, an advertisement sparked backlash from the East and South East Asian community, leading to a public apology from Domino's

. In 2015, a racially offensive message on a pizza box coupon at an Ohio store prompted internal investigations and corrective actions . These instances demonstrate reactive responses to cultural incidents. The company has one formal partnership with an indigenous group, the Australian Indigenous Leadership Centre, through its charity Give for Good, which provides scholarships for leadership development . Given its business model of operating and franchising pizza restaurants, Domino's has not reported any disruptions to cultural or heritage sites.

Safe & Smart Tech

In April 2023, a Domino's franchisee experienced a cyberattack that compromised the personal information of at least 39,000 employees, including names, Social Security numbers, and driver's license numbers.

A class-action lawsuit filed in July 2023 alleged inadequate cybersecurity measures and delayed notification regarding this incident.

Zero Waste & Sustainable Products

Domino's pizza boxes are 100% recyclable and are made from over 70% recycled content.

The company has launched campaigns to educate customers on proper recycling practices, including adding QR codes on boxes that direct to recycling guidelines. Additionally, Domino's removed single-use plastic straws and spoons from over 710 stores in Australia, replacing them with biodegradable paper straws and wooden spoons, an initiative estimated to eliminate more than 2 metric tonnes of plastic annually.