Better Health for All
10
Compass Group's core foodservice business demonstrates a substantial positive health impact. Over 36,000 recipes have been reformulated, with over 90% now containing low to medium amounts of sugar and salt.
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Nearly 88% of recipes are low or medium in fat, more than 93% in salt, and 94% in sugar.
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The company achieved a 30% sugar reduction in school meals
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and switched 80% of starchy carbohydrates to wholemeal varieties in the Business and Industry sector.
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Specific initiatives include a 'Dignified Dining' toolkit for dementia care rolled out to over 60 care homes and hospitals,
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and the Medirest Platform in India for tailored patient meals.
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No revenue is derived from products with significant negative health impacts. The company has exceptional mental health programs, training over 200 Mental Health First Aiders across multiple regions (Australia, US, Canada, UK, EME).
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Initiatives include a free app, wellness rooms, monthly newsletters/webinars, a Wellness Action Plan, 24/7 medical and counseling support, paid wellness days, and partnerships with Mental Health UK and Hospitality Action.
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Support for the healthcare workforce includes training for 10,000 employees in healthcare settings,
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apprenticeships, flexible work, free meals, emergency financial support, and employee assistance programs.
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Regarding health externalities, the company reports a 4% year-on-year reduction in greenhouse gas intensity.
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It assesses the environmental impact of ingredients, with 63% of pilot menu foods falling into the most sustainable eco-categories.
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The Steamplicity food system reduces food waste to below 2.5%
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and energy consumption by 36%.
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KPIs related to safety record, price accessibility, vulnerable reach, risk transparency, health innovation investment, health equity programs, preventative health measures, healthcare data responsibility, global health crisis response, healthcare education, pharmaceutical patent flexibility, addiction mitigation, and clinical trial ethics are not applicable or lack sufficient quantitative evidence for scoring.
Fair Money & Economic Opportunity
0
Compass Group PLC is a contract foodservice company, not a financial institution. The 'Fair Money & Economic Opportunity' value specifically assesses activities related to lending, insuring, moving, or storing money. The provided articles detail the company's investments in social enterprises
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, apprenticeships
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, training
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, and supplier diversity
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, which contribute to economic development and opportunity in a general sense. However, these activities do not involve offering financial products or services to consumers, nor do they generate data relevant to the specific metrics defined by the rubric's KPIs, such as APRs, loan books, customer credit scores, or financial literacy programs. Consequently, no direct evidence exists to score any of the KPIs within the context of financial services, leading to their omission.
Fair Pay & Worker Respect
-10
69% of Compass Group's colleagues in the UK & Ireland are paid the Real Living Wage or above.
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Its Levy UK business achieved 100% Real Living Wage coverage from January 2023.
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The company has also enabled over 20,000 colleagues to receive the Real Living Wage or above since October 2021 by working with over 300 clients.
3
The CEO to median employee pay ratio was 330:1 in a 2024 report.
4
As of March 2025, the median gender pay gap for Compass Group UK & Ireland was 8%, and the median ethnicity pay gap was 0% for two consecutive years.
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The company launched a salary advance scheme in Britain, allowing monthly salaried employees to withdraw up to 50% of earned pay before payday, and a 'Helping Hands' fund for staff in financial hardship, which received 63 applicants in its first month.
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In the United States, approximately 15,000 employees use a 'same day pay' initiative.
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Fair Trade & Ethical Sourcing
-20
The Global Supplier Code of Conduct is stipulated in all supplier contracts.
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Globally, 46% of coffee and tea purchased was certified ethically traded.
2
Suppliers manufacturing bespoke products are audited every 12 months.
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In the UK, 106 audits of labor agencies by Datum led to four delistings.
4
Five human rights-related reports were substantiated out of 24 received through the 'Speak Up, We’re Listening' program.
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Higher-risk categories, including beef, cocoa, coffee, and seafood, have been identified, with partnerships like the Earthworm Foundation assessing risks in canned tuna and cocoa supply chains.
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Over 17,000 leaders completed human rights training in 2024.
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Sedex is utilized in 17 countries, providing visibility across 2,547 supplier sites and over 690,000 workers.
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Compass India has strengthened its onboarding to prevent hiring individuals under 18 and is implementing an automated system for overtime tracking and mandatory weekly time off.
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Five business relationships were not pursued following risk assessments.
10
Honest & Fair Business
-50
Compass Group has established a Code of Business Conduct and a Business Integrity Policy.
1
The company operates a 'SpeakUp, We're Listening' program to facilitate confidential reporting of misconduct, managed by the Group Ethics and Integrity team.
2
Historically, a subsidiary made facilitation payments to customs officials in Kazakhstan up to 2011, which the company stated was immediately halted upon discovery.
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Since 2000, Compass Group has faced penalties totaling approximately $34.87 million.
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In 2006, the company settled lawsuits related to procurement irregularities at the United Nations for below £40 million, without admitting legal liability.
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Compass Group partners with the Slave-Free Alliance to address human rights risks and has a Global Supplier Code of Conduct.
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It has been a signatory of the UN Global Compact since 2004
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and issued sustainable bonds in 2022 and 2024.
8
Kind to Animals
-20
By 2022, 90% of pigs sourced by Compass Group were still from crated suppliers, indicating extreme confinement practices.
1
Conversely, the company is a founding member of the Global Coalition for Animal Welfare
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and collaborates with leading animal welfare organizations such as Compassion in World Farming and Humane Society International to enhance standards.
3
No War, No Weapons
-30
Compass Group is not involved in arms manufacturing. However, it provides non-combat support services, such as catering and facilities management, to military clients, including a £120 million contract for food services at the Pentagon in 2001
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and services to UN peacekeeping missions
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. The company is a UN Global Compact signatory, supporting universal principles on human rights, labor, the environment, and anti-corruption
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, and is committed to the ILO's core conventions across its operations and supply chains
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. Compass Group UK & Ireland signed the Armed Forces Covenant in 2016
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, reaffirmed in 2024
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, pledging support for the armed forces community
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and has been recognized with Gold Armed Forces Employer status for supporting veterans, reservists, and military families
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.
Planet-Friendly Business
-20
The company's Science Based Targets initiative (SBTi) targets are validated
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and include defined interim checkpoints, such as a 46% reduction in Scope 1 and 2 GHG emissions by 2030, a 33.3% reduction in Scope 3 FLAG GHG emissions by 2030, and a 28% reduction in Scope 3 Non-FLAG GHG emissions from food and drink purchases by 2030, all from a 2019 base year.
2
As of 2023, the company reported achieving a waste diversion rate of 90%.
3
Respect for Cultures & Communities
30
Compass Group engaged with 84 First Nations business suppliers in 2022.
1
The company has not reported any cultural appropriation incidents.
Safe & Smart Tech
0
Compass Group has experienced multiple cybersecurity incidents. In September 2024, the company faced a Medusa ransomware attack that exfiltrated approximately 785.5 gigabytes of sensitive data, including employee wage declarations and identification documents.
1
The company responded by activating its incident response plan, engaging third-party forensic experts, disabling affected systems, and notifying relevant authorities and affected parties.
2
Prior to this, in December 2023, Compass Group Italia experienced a data breach by the Akira threat actor, with undisclosed data extent.
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In October 2023, a Medusa cyberattack disrupted critical payroll and supply chain functions, prompting collaboration with cybersecurity experts to investigate and restore systems.
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To strengthen its defenses, Compass Group advertised for an Application Security Analyst in September 2024 to integrate security into web applications and perform testing.
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In January 2024, a Data Governance Product Lead was recruited to develop and maintain data governance policies, ensuring compliance, quality, and security.
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The company also updated its Privacy Notice in April 2025, detailing its commitment to data protection and informing individuals of their rights.
7
Zero Waste & Sustainable Products
-20
Compass Group has a company-wide target to halve food waste across its global operations by 2030, aligning with UN Sustainable Development Goal .5.
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The company has implemented over ten waste reduction initiatives. These include deploying Waste Not 2.0 technology to more than 3,500 sites worldwide
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, which reduced food waste by up to 45% in USA pilot programs.
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Other initiatives involve repurposing 30,000 kilograms of food monthly in Bangalore
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, transforming over 465 tonnes of cooking waste into biofuel annually in Austria
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, and converting 753,252 liters of cooking oil into biofuels in the UK & Ireland in 2023.
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The company also redistributed 79.5 tonnes of food to charities in the UK & Ireland in 2023.
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Specific site-level actions include the elimination of single-use consumer plastics at CITYPARK stadium in the USA in 2023
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, the Coffeeloop project in Japan upcycling coffee grounds into reusable cups
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, and a 100% reduction in paper straws in Portugal.
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For customer education, its 'Stop Food Waste Day' campaign reached over 112 million people via publications and 9.2 million+ on social media.
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