Better Health for All

Blackbaud's core products are software and services for social good organizations. While these tools enable other entities to pursue health-related missions, the direct health impact of Blackbaud's principal goods and services is not quantifiable as a percentage of its portfolio, leading to a neutral score. Blackbaud's EVERFI division collaborates with the Medical University of South Carolina to deploy digital education programs focused on preventive behavioral health for K-12 students in approximately 70 schools in South Carolina, covering mental health, compassion, and prevention of underage drinking and vaping.

Blackbaud's privacy policy states it does not collect, use, or disclose sensitive personal information. However, Blackbaud's Target Analytics® collects data on US individuals from public sources and sells this data to nonprofit organizations. In 2024, Blackbaud denied 393 out of 448 deletion requests and 1 out of 2 access requests, with 418 denials due to requests not being verifiable. Blackbaud is recognized as a data broker under Texas law. The company was recognized as a 2025 Excellence in Wellness award winner by Marquee Health for providing health and wellness initiatives for its employees, prioritizing physical, financial, emotional, social, and intellectual well-being.

Fair Money & Economic Opportunity

Blackbaud, Inc. is a software company that provides solutions for social good organizations, not a consumer financial institution offering lending or deposit services. Therefore, KPIs related to consumer credit products, such as underserved client share, pricing fairness, exploitative fee exposure, inclusion initiatives, fair lending compliance, wealth building outcomes, debt burden ratio, geographic inclusion, and product simplicity, are not applicable. While Blackbaud offers payment processing services, the fees mentioned (e.g., 2.99% + $0.30 per transaction for USD) are for its organizational clients, not consumer credit products, thus mapping to a 0 for pricing fairness.

The company also offers EVERFI for consumer financial education, which has reached 'more than 60 million learners globally,' but this figure cannot be mapped to a percentage of Blackbaud's direct customers or specific outcome metrics required by the financial literacy initiatives KPI. No specific evidence was found for data accessibility.

Fair Pay & Worker Respect

For fiscal year 2024, the CEO-to-median employee pay ratio was 87:1, with the CEO's total compensation at $10,225,840 and the median employee pay at $117,743.

The company's employee rating is 3.5 out of 5 stars based on 1,691 reviews, and 87% of employees feel the work they do is important.

Fair Trade & Ethical Sourcing

No specific, quantitative data was found in the provided articles regarding Blackbaud, Inc.'s (BLKB.US) performance across any of the Fair Trade & Ethical Sourcing KPIs. The articles discuss general industry regulations and benchmarks related to conflict minerals and responsible sourcing but do not provide company-specific metrics for BLKB.US's fair trade certification, audit frequency, forced/child labor incidents, supply chain traceability, remediation speed, ethical clause coverage, materials risk index, or supplier diversity spend.

The company is described as a software company, which typically does not have a supply chain for physical commodities relevant to these KPIs.

Honest & Fair Business

The company was fined $3 million by the SEC on March 9, 2023, for alleged misleading disclosures and disclosure control failures related to a 2020 ransomware attack.

The SEC found that Blackbaud initially misrepresented the extent of data compromised in a Form 10-Q filing, failing to update senior management on the attack's scope, before disclosing the full extent in a Form 8-K in September 2020. These actions violated Sections 17(a)(2) and (3) of the Securities Act, Section 13(a) of the Exchange Act and Rule 13a-13, and Rules 12b-20 and 13a-15(a) of the Exchange Act.

Planet-Friendly Business

Blackbaud's total Scope 1, 2, and 3 greenhouse gas emissions for 2024 were 18,949 tCO₂e.

The company achieved 100% carbon neutrality for its 2024 emissions through the purchase of 2,875 carbon credits for Scope 1 and select Scope 3 emissions, and 2,168 Green-e certified Environmental Attribute Certificates (EACs) for Scope 2 emissions. Blackbaud has begun developing near-term and long-term Net Zero Science Based Targets (SBTs) but these are not yet validated. The company sources 100% of its electricity from renewable sources (market-based) and utilizes on-site solar panels at its global headquarters. The global headquarters building is LEED Gold certified and has earned the U.S. EPA's ENERGY STAR® certification. Water consumption at its Charleston HQ was 3,421 kG US in 2024. The company reported zero environmental compliance violations. Blackbaud aligns its reporting with TCFD recommendations and has an ESG steering committee and an Inclusion and Sustainability Council overseeing climate-related risks. The company has not yet performed a detailed climate scenario analysis but intends to complete more work in this area. Blackbaud supports Project Drawdown's climate education efforts and its "Climate Solutions in Color" initiative. The company has invested in reforestation carbon offset projects in Uganda and India. Blackbaud has a compost program in its headquarters building and uses third-party vendors for e-waste recycling. The company collaborates with suppliers to enhance climate goals and works with public cloud and data center providers to collect data on energy, waste, and water.

Respect for Cultures & Communities

Blackbaud achieved 100% participation in the initial rollout of its Respect@Work training program for approximately 3,000 global employees, launched in late 2022.

This training includes content tailored for different regions to comply with harassment and discrimination prevention laws.

Safe & Smart Tech

Blackbaud holds SOC 2 type 2, SOC 1 type 1, PA-DSS, and PCI-DSS attestations of compliance, with the latter two specifically for Blackbaud Internet Services and Blackbaud Payment Solutions.

The company uses TLS 1.2, AES 256, RSA 1024, and other FIPS140-2 encryption algorithms. Blackbaud states it removes general data within 3 months after contract cancellation and purges backup data within 3 months after data removal. The company also states compliance with GDPR, US state data privacy laws (including CCPA/CPRA), Canada's Anti-Spam Legislation (CAN-SPAM), and UK's Privacy and Electronic Communications Regulations (PECR).

Zero Waste & Sustainable Products

The company implemented a remote-first workforce strategy in 2021, which led to a 50% reduction in its global real estate footprint, a 63% reduction in energy emissions, and a 75% reduction in employee commute emissions since 2019.

Additionally, Blackbaud has implemented robust waste reduction programs at its headquarters. The company has not reported any regulatory actions, violations, fines, or compliance issues related to waste disposal.