Better Health for All

Aon demonstrates exceptional commitment to mental health, evidenced by its Chief Wellbeing Officer (appointed 2022), a colleague-led Mental Health Group, and comprehensive internal programs including semi-annual Mental Fitness Trainings, access to the Calm Health App, and two additional 'wellbeing days' introduced in 2023.

The company is a member of the Founding Corporate Council for One Mind at Work , and its 'This is Me' video blog received an Insurance Times Award for Excellence in Diversity & Inclusion. For healthcare data responsibility, Aon employs strong privacy safeguards, utilizing de-identified demographic and location data for its Health Disparity Assessment. It protects personal and confidential data through annual colleague training , a Global Privacy Office, Global Security Services, and ongoing investment in enhancements. As a professional services firm, Aon's core business does not involve direct health impacts from products, harmful revenue, user safety risks, health product price accessibility, health externalities, pharmaceutical patents, nutrition, public health education, addiction mitigation, or clinical trial ethics. While Aon offers services to clients to help them manage health benefits and address disparities , these are indirect impacts and not direct programs by Aon for vulnerable populations or the healthcare workforce.

Fair Money & Economic Opportunity

Aon PLC is a global professional services firm providing risk, retirement, and health solutions, primarily to businesses. Its core business does not involve consumer lending, deposit services, or direct financial products for individuals. Consequently, KPIs related to consumer financial services such as underserved client share, pricing fairness, exploitative fee exposure, fair lending compliance, debt burden ratio, geographic inclusion, and product simplicity are not applicable. The company does not operate financial service access points or manage customer finance data in the context of open banking. While Aon acquired NFP to bolster middle-market analytics and innovation

, potentially supporting small businesses, this is not presented as a dedicated inclusion initiative with a specific share of a loan/insurance book for underserved segments. Aon's apprenticeship program, while creating economic opportunities for underserved communities, is a workforce development initiative, not an annual percentage of profit reinvested in community finance or profit-sharing, nor does it directly impact customer credit or savings outcomes. No evidence of financial literacy programs for customers was found.

Fair Pay & Worker Respect

Aon has faced six wage and hour violations, totaling $16,752,640.

The company's CEO-to-median employee pay ratio was 306:1 in 2023. Aon's Colleague Engagement Score was 86% as of December 31, 2024, an increase from 80% in 2023. The company supports the principles of the Universal Declaration of Human Rights and the International Labor Organization Core Conventions on Labor Standards, and maintains a zero-tolerance policy for forced labor, child labor, modern slavery, and human trafficking.

Fair Trade & Ethical Sourcing

In 2022, Aon directed over 6% of its U.S. addressable spend to diverse suppliers.

The company maintains a zero-tolerance policy for forced labor and child labor, explicitly stating it 'Never use[s] forced labor or child labor.' This commitment is supported by Aon's Supplier Code of Business Conduct, which enforces compliance with laws and promotes ethical behavior among suppliers.

Honest & Fair Business

Aon has adopted a comprehensive Code of Business Conduct covering anti-bribery, antitrust, insider trading, and privacy.

The company also implemented a Supplier Code of Business Conduct, requiring high ethical standards from its partners. Aon upholds a strong Human Rights Statement, supporting global standards on labor and human rights, with a strict prohibition on human trafficking and forced labor. These measures reflect a strengthening of its ethical standards and compliance programs, which occurred after past violations in 2009 and 2011, including a £5.25 million fine from the UK's Financial Services Authority and a $16.26 million payment to resolve U.S. Foreign Corrupt Practices Act violations.

Kind to Animals

Aon PLC is a professional services firm, and its core business does not involve animal-derived products, animal testing, animal agriculture, or related supply chain activities, leading to most KPIs being N/A. The company supports various environmental initiatives, including ocean and coastal conservation programs in New Zealand and Asia

, , and served as the lead broker for the Klamath River restoration project, which is expected to significantly benefit salmon populations by reinstating access to over 300 miles of habitat. Aon also partners to protect and regenerate forests and mangroves, which are crucial wildlife habitats. However, the provided articles do not include specific, measurable biodiversity impact metrics or the percentage of revenue invested in these conservation efforts, which are required to score the wildlife_conservation_impact KPI. Additionally, there is no evidence of Aon's direct engagement in animal welfare policy improvement or advocacy, as distinct from broader environmental initiatives, leading to the omission of the public_policy_engagement KPI.

No War, No Weapons

Aon does not involve direct military contracts or produce weapons, though it maintains indirect links through defense-related clients.

The company has launched initiatives to support economic recovery in Ukraine, including a €110 million guarantee scheme and a $350 million insurance program. This program includes a $50 million reinsurance facility and $300 million in war risk insurance specifically for the healthcare and agriculture sectors, aiming to mitigate war-related risks and stimulate economic growth.

Planet-Friendly Business

Aon has set science-based targets approved by the Science Based Targets initiative (SBTi), which are consistent with limiting warming to 1.5°C.

The company is committed to achieving net-zero greenhouse gas emissions for Scope 1 and 2 by 2030. As of 2024, 48% of Aon's real estate footprint's energy usage (excluding NFP) is sourced from renewables. Aon has fully adopted TCFD recommendations, with its entire report being a TCFD report. Climate scenario analysis was conducted on four model portfolios using three scenarios (Orderly Transition, No Transition, Disorderly Transition) and a Base Case. Additionally, climate risk modeling analysis was performed under the SSP2-4.5 scenario for 2045, identifying that 55% of Aon's leased global office space square footage is at High or Very High risk for Drought and 11% is Very High risk for Extreme Heat in 2045.

Respect for Cultures & Communities

Aon has established at least 9 formal partnerships with community groups, including 6 Historically Black Colleges and Universities (HBCU) in the U.S., the Year Up program, FARE, and the Kinaway Chamber of Commerce.

In 2020, 68% of Aon's 50,000 employees completed unconscious bias training. Given Aon's business model as a professional services firm, Free, Prior, and Informed Consent (FPIC) processes, the concept of a social license to operate, and direct impact on cultural sites are not applicable to its operations.

Safe & Smart Tech

Aon faces a complaint filed by the ACLU with the FTC in May 2024, alleging that its AI-driven hiring assessment tools are deceptively marketed as 'bias-free' but carry a high risk of discriminating against job seekers based on race and disability, specifically impacting autistic and neurodivergent individuals and people of color.

The company experienced two data breaches within the past three years. Between December 2020 and February 2022, a breach exposed sensitive information of approximately 145,889 North American customers, including Social Security numbers and driver's license numbers. Aon detected this breach on February 25, 2022, but delayed notifying affected individuals until May 27, 2022, leading to class-action lawsuits. Additionally, in early 2024, Aon was affected by a third-party data breach through the MOVEit platform, resulting in information from around 100 of its clients being published online, though the exact volume of exposed data is undetermined. Aon's Global Privacy Office manages a worldwide data privacy program, requiring employees to complete annual training on privacy and data protection.

Zero Waste & Sustainable Products

Aon has implemented numerous waste reduction initiatives. Since 2013, electronic invoicing, purchase orders, badge printing, and e-delivery have saved 115 million sheets of paper, 4,410 kilograms of CO2e, 12.2 million liters of water, and over 12,000 trees.

The company uses furniture management companies and donates unused supplies and electronic equipment to non-profit organizations. Hardware leasing enables end-of-life recycling for printers, cartridges, and laptops, and office products are increasingly refurbished. The UK and Sydney offices have gone plastic-free by removing plastic-containing teabags. Aon is also expanding the use of green materials in its offices and has a sustainable transport program in India using electric vehicles.