Arthur J Gallagher & Co.
AJG.US | Activities of insurance agents and brokers
Arthur J. Gallagher & Co. is a global insurance brokerage and risk management services firm. The company provides a range of services, including insurance brokerage, risk management consulting, and third-party claims administration. Gallagher acts as an intermediary between clients and insurance car...Show More
Better Health for All
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Arthur J. Gallagher & Co.'s core business, including insurance and risk management solutions, supports quality care and patient outcomes for healthcare organizations
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. The company acquired Health Insurance Consultants Australia, enhancing benefits consulting and improving healthcare access in Australia
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. Its Gallagher HealthInvest HRA provides healthcare reimbursement solutions, supporting access to medical savings for employees and retirees
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. The company partnered with NAAIA and NGLCC to facilitate equitable healthcare access
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. The company's operations do not have significant direct negative health impacts or carry health risks requiring disclosure. Its business model does not involve products with addiction potential, clinical trials, food/nutrition products, or direct preventative health activities.
Fair Money & Economic Opportunity
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Arthur J. Gallagher & Co. provides tailored employee benefits and human resources consulting services for small businesses, including medical, dental, vision, life insurance, disability coverage, and retirement plans
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. The company offers resources to enhance the financial wellbeing of employees of small businesses through webinars and educational materials on topics such as budgeting, retirement planning, and debt management
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. AJG publishes insights on confronting discrimination in lending, specifically addressing redlining
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, and provides guidance on compliance
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. The company focuses on diversity, equity, and inclusion
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, with initiatives like the Gallagher Connect Partners program, which serves minority-owned, woman-owned, and veteran-owned firms
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, and supports nonprofits in setting targets for diverse suppliers
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. As an insurance brokerage and risk management firm, AJG does not offer consumer credit products, debt products, or operate financial service access points, leading to a score of 0 for related KPIs. While AJG engages in activities supporting financial literacy and serving diverse firms, the provided articles do not contain the specific quantitative data points (e.g., percentages of customers reached, share of insurance book, or measured outcomes) required by the rubric for scoring other KPIs.
Fair Pay & Worker Respect
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Arthur J. Gallagher & Co. agreed to a $4 million settlement in April 2024 to resolve class action claims alleging underpayment of employees.
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In December 2021, the company settled an EEOC lawsuit for $40,000 related to religious and disability discrimination, which arose from a 2019 employee termination.
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Additionally, in March 2021, the company settled a class-action lawsuit for $8 million, allocating $5.1 million to affected employees, concerning allegations of employee misclassification, unpaid overtime, and inadequate meal breaks.
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Fair Trade & Ethical Sourcing
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Arthur J. Gallagher & Co. operates primarily as an insurance brokerage and risk management services firm, focusing on services rather than the procurement of physical goods.
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Consequently, traditional fair trade certification and material risk indices are not applicable to its operations. In June 2024, AJG's Norwegian subsidiary published a due diligence report in compliance with Norway's Transparency Act.
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This report outlines its commitment to upholding fundamental human rights and decent working conditions across its operations and supply chains.
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The company expects its suppliers to adhere to the Gallagher Global Standards of Business
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and uses a Supplier ESG Attestation Questionnaire to assess compliance with modern slavery legislation and labor standards.
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Tailored modern slavery training is provided for procurement, human resources, and recruitment staff.
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AJG also emphasizes supply chain visibility
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and diversification, including sourcing from local suppliers.
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Honest & Fair Business
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Arthur J. Gallagher & Co. maintains Global Standards of Business Conduct for all directors, executive officers, and employees, supported by comprehensive ethics training.
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A DOJ inquiry into its Ecuador business concluded in February 2024 with no enforcement action taken.
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The company has been recognized by the Ethisphere Institute as one of the World's Most Ethical Companies for eleven consecutive years as of 2022.
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In 2024, the company filed a lawsuit against an individual for alleged failures to disclose material conflicts of interest, and in December 2023, it sued former employees for diverting business, demonstrating internal enforcement of ethical standards.
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Historically, since 2000, the company has faced $59.6 million in penalties, including a $28 million settlement in 2007 for price-fixing and a $27 million penalty in 2005 for consumer protection violations.
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The company also published a due diligence report in compliance with Norway's Transparency Act.
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Kind to Animals
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Arthur J. Gallagher & Co. is an insurance brokerage firm, and its core business operations do not involve the production of goods, animal testing, direct animal husbandry, or the sourcing of animal products. Consequently, KPIs related to cruelty-free certification, alternative testing methods, humane certifications for operations, ethical input substitution, cage-free sourcing, animal testing policies and volume, R&D investment in animal-free technologies, animal agriculture ethics, and animal-free R&D collaboration are not applicable to its business model. While the company's ESG reports mention a commitment to sustainability and ethical practices, there is no specific evidence of measurable wildlife conservation impact or direct involvement in animal welfare policy improvement.
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No War, No Weapons
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Arthur J. Gallagher & Co. operates as an insurance broker and risk management services firm, with its core business not involving defense or arms-related activities. Government contracts, totaling approximately $5.32 million over the past three years, are for insurance and risk management services and do not involve military equipment or defense-related activities.
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The company's acquisitions, including Clements Worldwide and Allied Risk Management, are also explicitly stated to have no involvement in the military or defense sector.
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,
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The company has no direct involvement in arms manufacturing and supports sectors unrelated to defense production, indicating zero exposure to controversial weapons and no need for specific weapons-related ethical red lines.
Planet-Friendly Business
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Arthur J. Gallagher & Co. has pledged to achieve net-zero carbon emissions in its direct operations by 2050
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, with an interim target to reduce emissions by 50% per employee by 2030
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. The company aligns its sustainability reporting with GRI Standards, SASB standards, and TCFD recommendations
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. AJG has launched a Climate Risk Resiliency service for Australian businesses to manage natural hazard and climate risks
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. Additionally, it offers an ESG consulting practice to clients, which includes climate change impact modeling
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, and its subsidiary, Gallagher Re, introduced a carbon portfolio benchmarking tool for underwriters to visualize client portfolio CO2 emissions
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.
Respect for Cultures & Communities
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Gallagher engages approximately 50 minority, woman, veteran-owned, and other diverse certified insurance firms as trading partners through its Gallagher Connect Partners initiative.
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The company has no reported cultural appropriation incidents. As an insurance brokerage, its business model does not typically involve operations that require a specific cultural impact assessment protocol, Free, Prior and Informed Consent (FPIC) processes, cultural site protection measures, a social license to operate, or a cultural incident response framework.
Safe & Smart Tech
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Arthur J. Gallagher & Co. settled a data breach lawsuit for $21 million in February 2025
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, related to a ransomware attack in 2020
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that exposed information of approximately 3.5 million individuals, including Social Security and driver's license numbers
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. Following this incident, the company has worked towards enhancing its cybersecurity measures and improving its data protection infrastructure. Additionally, the company addresses AI bias, recommending guidelines to ensure ethical AI deployment and emphasizing transparency and human oversight
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.
Zero Waste & Sustainable Products
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The provided articles for Arthur J. Gallagher & Co. focus on the company's commitment to net-zero carbon emissions by 2050
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, with a target to reduce Scope 1 and Scope 2 carbon emissions per employee by 50% by 2030
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. They also mention the establishment of an ESG management-level committee
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and a Climate and ESG Centre of Excellence
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. However, the articles explicitly state that specific metrics, benchmarks, or quantitative details related to zero waste or circular economy practices are limited or not provided. As an insurance brokerage and risk management services firm, many KPIs related to physical products (e.g., product recyclability, packaging, recycled content, durability, repairability) are not applicable. No specific, quantifiable data points are available for any of the waste management or circular economy KPIs in the rubric.