Aetna Inc..
AET.US | Life insurance
Aetna Inc. is a leading diversified health care benefits company serving an estimated 46.7 million people with information and resources to help them make better informed decisions about their health care. Aetna offers a broad range of traditional, voluntary and consumer-directed health insurance pr...Show More
Better Health for All
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Aetna's core business, providing health benefits and resources to an estimated 46.7 million people, delivers substantial health benefits, with no reported revenue from products with negative health outcomes. The company maintains a neutral safety record as its products do not have direct safety implications. Aetna demonstrates comprehensive healthcare workforce support, including a $100,000 investment to train 600 students and 600 community professionals in Mental Health First Aid, and offers a Health Equity Clinical Education Hub for providers.
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Aetna maintains industry-leading healthcare data responsibility, complying with GDPR and HIPAA, implementing safeguards, and using privacy-preserving analytics.
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Its comprehensive health education initiatives include the Mental Health First Aid training for 1,200 individuals.
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This training, along with a $6.1 million investment in residential youth treatment centers, contributes to comprehensive addiction recovery support.
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Aetna also has excellent mental health programs, including collaborations with organizations like the American Foundation for Suicide Prevention and Mental Health America, and significant investments in behavioral health services.
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Aetna does not hold healthcare-related patents, nor does it produce food or conduct clinical trials.
Fair Money & Economic Opportunity
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Aetna Inc. is a health care benefits company. The provided articles do not contain information regarding average APRs or fee multiples for consumer credit products, nor do they indicate revenue derived from high-cost financial products or penalty fees, leading to a score of 0 for pricing fairness and exploitative fee exposure. The company is not regulated as a lender, and no fair-lending history is available, resulting in a 0 for fair lending compliance. There is no evidence of direct impact on customer credit or savings outcomes, scoring 0 for wealth building outcome. Finally, Aetna does not provide debt products to consumers, making the debt burden ratio not applicable and scoring 0.
Fair Pay & Worker Respect
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In 2023, the company's CEO-to-median employee pay ratio was 392:1.
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Collective bargaining agreements cover specific employee groups, including 429 pharmacists
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and over 900 Teamsters.
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Additionally, multiple unfair labor practice charges have been filed against the company for alleged unlawful surveillance, retaliation, and blocking of union activity, leading to a 3-day strike authorization by over 7,000 workers.
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The company was also included in the 2019 Bloomberg Gender-Equality Index for its transparency in gender reporting and efforts to advance women's equality.
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Fair Trade & Ethical Sourcing
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All suppliers are contractually obligated to comply with the company's ethical standards and regulatory requirements.
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In 2023, 19.5% of sourceable procurement spend was directed to diverse and small business suppliers.
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Factories are required to undergo routine audits every 6-12 months.
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In 2024, audits identified one issue of child labor and one issue of forced prison labor/human trafficking.
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Honest & Fair Business
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The company provides a hotline (1-800-338-6361, with a TTY option)
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and an email address for its Special Investigations Unit (SIU)
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to report concerns regarding fraud, waste, and abuse in healthcare
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.
Kind to Animals
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Aetna Inc. is a healthcare benefits company offering insurance products and related services. The provided articles primarily discuss animal welfare policies and practices of CVS Health, particularly concerning its retail store brand products and egg sourcing. As Aetna's core business model is service-oriented and distinct from CVS Health's retail operations, and no article explicitly extends these policies or actions to Aetna Inc.'s specific business, there is no direct evidence to score Aetna against any of the 'Kind to Animals' KPIs.
No War, No Weapons
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Aetna Inc. sought multi-billion dollar contracts (TRICARE) to provide healthcare services to the U.S. Defense Department. However, the company was disqualified from these contracts, including a $16.7 billion North Region contract
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and a $21 billion South Region contract,
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due to issues identified by the Government Accountability Office (GAO) regarding the hiring of a former TRICARE chief of staff.
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As a result, Aetna derived 0% revenue from these specific defense-adjacent contracts. No other evidence regarding revenue from arms or defense contracts, or any other 'No War, No Weapons' related KPIs, was found in the provided articles.
Planet-Friendly Business
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The company's water use was 17.28 m³ per $1 million revenue in 2024.
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The overall waste diversion rate for 2024 was 50%.
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It has an established climate justice program, including a $3.5 million investment over four years with the American Lung Association to combat air quality issues
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and a nationwide environmental health impact program launched in 2024 to support individuals vulnerable to extreme weather events.
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The company has SBTi-validated net-zero targets, aiming for a 47% reduction in absolute Scope 1, 2, and 3 emissions by 2030
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and 90% by 2050.
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It sources 5.28% of its power from renewable sources.
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17% of water withdrawn is from regions with high or extremely high baseline water stress.
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The company has embedded TCFD recommendations into its strategy since 2021, integrating TCFD-aligned climate risk processes into enterprise risk management.
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It uses scenario analysis across short-, medium-, and long-term horizons, including stress testing for physical and transition risks, and is conducting a pilot financial quantification of climate-related issues.
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Respect for Cultures & Communities
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The provided articles discuss Aetna's (CVS Health's) general community investments, including over $1 billion in affordable housing and community investments between 1997 and 2020
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, and $239M+ in community investments in 2024
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. There is also mention of $2 million in new funding for Health Zones
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. One article highlights Aetna's commitment to meeting NCQA standards for cultural and language needs
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and promoting cultural competency training for healthcare professionals
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. However, none of the articles provide specific, quantitative data points required by the rubric for any of the KPIs related to Respect for Cultures & Communities, such as percentages of revenue reinvested locally, numbers of formal partnerships, cultural appropriation incidents, cultural impact assessment protocols, or employee cultural training completion rates.
Safe & Smart Tech
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Aetna experienced a data breach reported on March 1, 2024, which resulted in unauthorized access to sensitive consumer information, including names, Social Security numbers, medical information, health insurance information, and dates of birth, affecting tens of thousands of customers.
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Aetna promptly filed a notice of this breach with the Texas Attorney General
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and sent notification letters to affected individuals.
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Separately, Aetna was impacted by a cybersecurity incident at its vendor, Change Healthcare, disclosed on February 21, 2024, which compromised Aetna member protected health information.
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Aetna was notified of this vendor incident on June 21, 2024,
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and will begin notifying its impacted members in July 2024.
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Zero Waste & Sustainable Products
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The company achieved a 50% total waste diversion rate in 2024.
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As of December 31, 2024, 45.5% of store brand product components are designated as reusable, recyclable, or compostable.
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For packaging, 13% of paper used in store brand packaging is from sustainably certified sources.
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In 2024, 16% of the plastic used contained post-consumer recycled content, and overall plastic usage decreased by 9.6% from 2023.
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The company has implemented numerous waste reduction initiatives, including eliminating hundreds of millions of paper receipts and diverting significant amounts of plastic, carpet, and IT equipment. It has set company-wide targets to reduce plastic usage by 50% and ensure all store brand packaging is 100% reusable, recyclable, or compostable by 2030. Suppliers are required to source all paper carton packaging from recycled or certified sustainable content by the end of 2025.
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Additionally, 86% of store brand products feature How2Recycle labeling to educate consumers on proper disposal.
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