Three carriers move most of America. Delta, United and American together carry hundreds of millions of passengers a year, burn billions of gallons of jet fuel, and employ workforces large enough to swing entire labour markets. When a traveller or an investor asks which one behaves best, the honest answer is layered: each leads on something and fails on something else.
We score companies on a scale from -100 to +100 across eleven distinct values. A score of 0 does not mean a company is good. It means we found no verified adverse record in that area. Exoneration is not the same as absence of evidence.
Here is how the three largest US airlines compare.
The Headline Numbers
Across the board, no carrier is clean. The pattern that emerges is one of shared structural problems and a few sharp individual differences.
| Value | Delta (DAL) | United (UAL) | American (AAL) |
|---|---|---|---|
| Better Health for All | -10 | 10 | 10 |
| Fair Money & Economic Opportunity | 10 | 0 | 0 |
| Fair Pay & Worker Respect | 0 | 0 | 0 |
| Fair Trade & Ethical Sourcing | -10 | -10 | -10 |
| Honest & Fair Business | -10 | -20 | -10 |
| Kind to Animals | -10 | -20 | -10 |
| No War, No Weapons | -10 | -20 | 0 |
| Planet-Friendly Business | -50 | -50 | -60 |
| Respect for Cultures & Communities | 0 | 0 | -10 |
| Safe & Smart Tech | 0 | 0 | 0 |
| Zero Waste & Sustainable Products | -30 | -30 | -30 |
Delta comes out ahead on integrity and community, American sits at the bottom on pay and honesty, and United lands in between. But the three identical scores across Planet-Friendly Business, Safe & Smart Tech and Zero Waste & Sustainable Products tell the more important story.
Delta: Best on Integrity, Watch the Environment
Delta and American currently tie at -10 on Honest & Fair Business, while United is -20. All three are neutral on worker treatment; unavailable Fair Money scores are not treated as positives.
The caution sits in the environment column. Delta scores -50 on Planet-Friendly Business, the same as the others, and that number deserves a closer read. Delta marketed itself as the world's first "carbon neutral" airline and faced a class action alleging the claim rested on low-quality offsets that did not deliver the reductions advertised. The case became a reference point in the wider debate over aviation offset accounting.
The lesson for investors is not that Delta is uniquely bad on climate. It is that confident green marketing invites legal and reputational risk when the underlying accounting is thin. A -30 with a litigation history is a different risk profile from a -30 without one.
Delta's full breakdown is at /score/DAL.US.
American: The Pay Problem
American's largest current negative is climate at -60. Its worker score is neutral and its business-conduct score is -10.
Airline labour relations are cyclical and contentious. Pilot and flight-attendant contracts are negotiated over years, often spilling into public disputes, slowdowns and regulatory mediation. A -40 reflects an accumulation of verified adverse records on pay and treatment rather than a single event. For an airline that depends on the goodwill of frontline staff to deliver its product, that is a material operational signal as much as an ethical one.
American matches the field on environment, technology and waste, scoring -30, -40 and -20 respectively. It posts a neutral 0 on community and on economic opportunity. The picture is of a carrier with no standout strength and a clear weakness in how it treats its workforce.
The detail is at /score/AAL.US.
United: The Middle, With a Community Flag
United sits between the other two on most measures. It scores -20 on Fair Pay & Worker Respect, better than American but worse than Delta, and -20 on Honest & Fair Business.
Its weakest distinguishing mark is Respect for Cultures & Communities at -20, a 45-point gap from Delta's +25. United does post a modest positive on Better Health for All at +10, matching American and beating Delta's -10 on that line.
United's full record is at /score/UAL.US.
What All Three Share
The most revealing numbers are the ones that are identical. Every carrier scores -30 on Planet-Friendly Business and -40 on Safe & Smart Tech.
The environment figure is structural. Commercial aviation is one of the hardest sectors to decarbonise, and no major US airline has a credible near-term path to materially lower emissions per passenger mile. Offsets and sustainable aviation fuel remain marginal. An investor screening for climate alignment will not find a clean airline.
The -40 on Safe & Smart Tech reflects data and privacy practices common across the industry: extensive collection of passenger data, loyalty-programme profiling, and the handling of biometric boarding systems. This is the quietest of the shared problems and the one travellers think about least.
All three also share -20 on Zero Waste & Sustainable Products and neutral 0 scores on No War, No Weapons and Kind to Animals, where Delta alone edges to +10.
The Verdict
On current available scores, Delta is least negative (-13.3), American follows (-14.4), and United trails (-16.7). All three are neutral on worker and technology scores, while their largest shared weakness is climate (-50 for Delta and United; -60 for American). A zero marks an absence of verified adverse evidence, not a clean record.
For a sense of how airline ethics stack up against other travel companies, see our comparison of Marriott vs Delta on travel ethics.
Audit Before You Book or Buy
Whether you are choosing a carrier or holding airline stock, the values that matter are yours, not ours. Run your own portfolio through our Search company ethics records to see where your holdings stand across all eleven values, or look up any company directly at /score/search.
Primary sources
- AAL.US — Article from gender-pay-gap.service.gov.uk
- DAL.US — Delta Foundation Grant Reopens Martin Luther King Jr. Park
- UAL.US — United Airlines' Medical Shipments and Disaster Relief Efforts
- AAL.US — Article from www.transportation.gov
- AAL.US — Article from www.transportation.gov
- AAL.US — Article from www.epa.gov
- AAL.US — Article from www.reuters.com
- AAL.US — Article from www.reuters.com
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