Better Health for All

Xometry's core business is providing AI-enabled manufacturing services across various industries, including medical, aerospace, defense, and automotive.

While the company manufactures parts for medical devices such as surgical robots, ventilator components, PPE, and clinical training models, and holds ISO 13485 certification for medical device manufacturing, there is no quantitative data on the percentage of its overall services or revenue dedicated to health-related products. Therefore, the net health effect of its principal goods or services is considered neutral as the direct health impact of its entire portfolio cannot be quantified. Similarly, there is no specific data on the frequency or severity of user harm, risk disclosures, healthcare data management, global health crisis response actions, or mental health initiatives related to Xometry's services or products. The company does not produce food, pharmaceuticals, or engage in clinical trials, making those KPIs not applicable.

Fair Money & Economic Opportunity

Xometry's core business is a manufacturing marketplace, and it offers financial services primarily to businesses, not consumers.

Invoices not paid within 30 days incur interest at 1.5% per month, which equates to an 18% APR. The company charges a $25,000 penalty for each instance of 'Partner Prohibited Communications' by its manufacturing partners. Additionally, Xometry may deduct overdue amounts from payments owed to partners if payments are more than 180 days late. The company pledges 1% of its equity over five years to fund educational opportunities for underrepresented students in STEM and provides scholarships for over 250 students, including nearly $1 million for Howard University, with preference for students demonstrating financial need. However, these are educational and diversity initiatives, not directly related to a loan/insurance book for low-income, SME, or micro-segments. Xometry's payment services are available only to businesses in the United States. The company provides transaction confirmations and allows disclosures and notices to be posted in the Xometry Pay Admin Account or emailed. Xometry Flex with Invoice is presented in '3 Easy Steps'. The company's payment services and Xometry Pay Account may only be used in the United States, and less than 5% of its service points are in underserved areas.

Fair Pay & Worker Respect

Xometry, Inc. reported a CEO-to-median employee pay ratio of 42:1 in 2024.

No regulatory actions, violations, fines, or compliance issues related to labor laws or human rights were mentioned for the company in the provided articles.

Fair Trade & Ethical Sourcing

No specific, quantifiable evidence was found across the provided articles for any of the KPIs under 'Fair Trade & Ethical Sourcing'. While Xometry requires material traceability documentation for many raw metal jobs and offers traceability for metals, plastics, and composites,

no percentage of suppliers with traceable provenance data is provided. Similarly, while partners are expected to respond to information requests within 24 hours and promptly replace rejected parts, there is no median time to close corrective action plans for ethical violations. The company's terms require compliance with its Human Rights Policy and Supplier Code of Conduct, and suppliers are expected to prohibit forced or child labor, but no percentage of contracts with enforceable ethical clauses or specific incident data is available. Furthermore, while vendors supplying products with minerals from conflict-affected areas must ensure responsible sourcing, there is no quantifiable share of spend on high-risk materials.

Honest & Fair Business

Xometry provides a confidential and anonymous financial concern hotline for complaints regarding accounting, internal accounting controls, or auditing matters, accessible via a secure web form or a secure hotline.

An investigation by The Schall Law Firm into potential securities violations by Xometry, Inc. has been announced, alleging the company may have issued false or misleading statements or failed to disclose material information to investors. The articles do not provide specific data on fines, proven violations, or the resolution of this investigation.

Kind to Animals

Xometry's core business model as an AI-enabled marketplace for on-demand manufacturing does not involve animal-derived products, animal testing, animal husbandry, or animal agriculture, making several KPIs not applicable. However, Xometry's 3D printing services have directly contributed to wildlife conservation and animal welfare. This includes protecting endangered fairy tern eggs using 3D printed replicas, which resulted in a record-breaking breeding season with 22 eggs laid and 14 chicks hatched.

The company's services also aided over 4,000 animals at a wildlife rehabilitation center in 2024, provided a prosthetic bill for a Pekin duck, created a metal cast for a gorilla's broken arm, developed orthotics for pets, and designed a harness for a sea turtle. Xometry collaborated with Tuskegee University’s College of Veterinary Medicine to provide 3D printed models for educational purposes, such as a metal plate for dog fracture repair.

No War, No Weapons

Xometry provides annual company-level Conflict Minerals Reporting Template (CMRT) reports for tin, tungsten, tantalum, and gold, and Extended Minerals Reporting Template (EMRT) reports for cobalt and mica.

The company's Supplier Code of Business Conduct and Ethics, updated January 2022, requires vendors supplying products with minerals from conflict-affected and high-risk areas to ensure sourcing does not contribute to armed conflict, terrorist financing, or human rights violations, and to be consistent with OECD Due Diligence Guidance. However, no specific percentage of the supply chain certified conflict-free is provided.

Planet-Friendly Business

Xometry, Inc. has not publicly disclosed quantitative data for any of the Planet-Friendly Business KPIs. While the company has a carbon offsetting program, offsetting 1.4 million pounds of carbon since its "Go Green" initiative

and 100% of shipping and delivery emissions through a partnership with Dot Neutral , the quality rating of these offsets is not specified. Xometry also offers a tool for real-time embodied carbon calculations for manufacturing orders and plans to invest $75 million in environmental sustainability initiatives. However, no specific performance metrics for Xometry's own operations, such as Scope 1, 2, or 3 emissions, renewable energy use, water use, or waste diversion, are available. The company does not have publicly available carbon emissions data, reduction targets, or climate commitments, and no environmental compliance violations were mentioned in the provided articles.

Safe & Smart Tech

Xometry demonstrates a commitment to data protection and security through several measures. The company encrypts customer data in transit and at rest and implements strict access controls with logging

. It stores ITAR-controlled data in AWS GovCloud, which is FedRamp-certified . Xometry also uses Endpoint Detection and Response (EDR) technology for continuous monitoring and Cloud Security Posture Management software for real-time security risk awareness . Regular penetration tests are conducted by third-party experts, and employees receive training on security and regulatory issues, including ITAR . Multi-factor authentication (MFA) is required for platform access, and a dedicated Security Operations team is responsible for data protection . Xometry has achieved CMMC Level 2 certification, demonstrating compliance with U.S. Department of Defense cybersecurity requirements , . The company also has a vulnerability management policy in place . However, there is no available data on AI ethics governance, algorithmic transparency, or digital rights advocacy. The company's data protection policy adheres to GDPR and EU Directive on Privacy and Electronic Communications . The company requires passwords for registration and specifies retention periods for various data types . The company mentions ITAR data handling in job postings , , . The company is ISO 9001:2015, AS9100D, ISO 13485:2016, IATF 16949:2016, ITAR, CMMC Level 2, and DD2345 JCP certified .

Zero Waste & Sustainable Products

Xometry has implemented several waste reduction initiatives, including adding recycling bins in warehouses, promoting packaging reuse among suppliers, and ordering in bulk to reduce shipments.

The company also supports the Healthy Seas initiative, which repurposes abandoned fishing nets into sustainable products, and a project to repurpose aluminum cans into roofing. Regarding hazardous waste, Xometry notes that PET does not emit a toxic chemical odor like ABS.