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Warby Parker Inc..

WRBY.US | Retail sale of clothing, footwear and leather articles in specialized stores

Warby Parker Inc. is a retailer and online provider of eyewear and eye exams. The company designs, manufactures, and sells prescription eyeglasses, sunglasses, and contact lenses. Warby Parker also offers vision tests and eye exams in its retail locations. The company primarily operates through its ...Show More

Ethical Profile

Mixed.

Warby Parker's ethical standing presents a mixed picture. Its "Buy a Pair, Give a Pair" program has distributed over 20 million glasses, reportedly boosting academic gains and productivity in low-income communities. However, the company has faced scrutiny, including a $1.5 million HIPAA violation penalty after a 2018 data breach affecting nearly 200,000 users. A further $1.5 million fine was levied in February 2025. Employee reviews cite concerns over "low pay" and "poor management," including mentions of "union busters." While Warby Parker audits suppliers and offsets 48% of its carbon footprint, critics point to a lack of comprehensive environmental targets and sourcing transparency.

Value Scores

Better Health for All20
-100100
Fair Money & Economic Opportunity0
-100100
Fair Pay & Worker Respect0
-100100
Fair Trade & Ethical Sourcing0
-100100
Honest & Fair Business-10
-100100
Kind to Animals0
-100100
No War, No Weapons0
-100100
Planet-Friendly Business-20
-100100
Respect for Cultures & Communities0
-100100
Safe & Smart Tech-40
-100100
Zero Waste & Sustainable Products-20
-100100

Better Health for All

20

Warby Parker's core business of providing eyewear and eye exams delivers revolutionary health benefits, with studies showing glasses improve productivity by up to 32%, income by up to 33%, and academic gains equivalent to 2-6 months of additional schooling.

1
The company has no revenue from products with negative health impacts, as its business model is inherently health-positive since inception. Its products, such as glasses, do not have direct safety implications or addiction potential, and it does not produce food or pharmaceuticals. Through its VisionSpring partnership, the company empowers people to administer basic eye exams and sell glasses at affordable prices in over 50 countries, demonstrating significant support for healthcare workforce capacity.
2

Fair Money & Economic Opportunity

0

Warby Parker Inc. is a retailer and online provider of eyewear and eye exams. The company's core business does not involve lending, insuring, moving, or storing money, nor does it offer consumer credit products or financial services. Therefore, all KPIs related to financial institutions, such as underserved client share, pricing fairness, exploitative fee exposure, inclusion initiatives, data accessibility, fair lending compliance, wealth building outcomes, profit reinvestment in community finance, financial literacy initiatives, debt burden ratio, geographic inclusion for banking services, and financial product simplicity, are not applicable to the company's operations.

Fair Pay & Worker Respect

0

Warby Parker's CEO-to-median employee pay ratio was 33:1 for the fiscal year ending 2024.

1
The company reported no instances of noncompliance with laws and regulations leading to significant fines or nonmonetary sanctions in 2021
2
and 2024,
3
and no instances of forced or child labor in 2024.
4
Additionally, there were no incidents of discrimination requiring action in a court of law in 2021.
5
The overall employee rating on Glassdoor was 3.3 out of 5 stars.
6
For 2024, the full-time team member retention rate in the U.S. was 74%.
7

Fair Trade & Ethical Sourcing

0

Warby Parker requires all direct suppliers to comply with a Vendor Code of Conduct that includes ethical sourcing clauses.

1
Direct suppliers are audited at least annually, and key indirect suppliers every two years.
2

Honest & Fair Business

-10

Warby Parker received a $1.5 million regulatory fine on February 20, 2025.

1
As of its 2018/2019 Impact Report, the company had not assessed its operations for corruption, though it planned to engage a third-party consultant for risk assessment.
2
A whistleblower hotline is in place, and suppliers are required to have confidential whistle-blowing policies.
3
In contrast, the company achieved a B Impact score of 98.0 in 2023, significantly higher than the median for ordinary businesses, and completed a Global Reporting Initiative (GRI) report.
4
Warby Parker is B Corp certified and utilizes third-party agencies for product testing, verifying labor standards (Verité), measuring carbon footprint (thinkstep), purchasing carbon offsets (NativeEnergy), and conducting BSI audits.
5

Kind to Animals

0

No specific, concrete data points were found in the provided articles to assess Warby Parker against any of the 'Kind to Animals' KPIs. The articles mention Warby Parker's B Corp certification

1
and glasses donations, but these are not relevant to animal welfare metrics. A general statement about products being 'generally free of animal-derived materials'
2
lacks the quantitative detail required for scoring, and no information on animal testing, sourcing, or conservation initiatives was provided for Warby Parker.

No War, No Weapons

0

No specific, quantifiable data relevant to the 'No War, No Weapons' ethical value was found in the provided articles. The articles discuss Warby Parker's partnership for AI-powered glasses

1
and its social impact initiatives related to vision care
2
, but do not contain information regarding arms contracts, dual-use technology, sales to embargoed regimes, peacebuilding investments, conflict divestment policies, or any other metrics related to military or conflict involvement. One article discusses general military eyewear requirements
3
but explicitly states it contains no data relevant to Warby Parker's activities or the specified metrics.

Planet-Friendly Business

-20

Warby Parker reported total Scope 1, 2, and 3 GHG emissions of 49,160 tCO₂e in 2022.

1
The company offset 48% of its carbon footprint in 2022.
2
No environmental compliance violations, regulatory actions, fines, or issues were mentioned in the provided articles. Warby Parker requires its factories to comply with local environmental laws.
3
Suppliers for acetate frames and raw materials hold ISCC certification.
4
Non-prescription sun lenses incorporate 39% bio-based materials, which led to a 50% carbon footprint reduction in their manufacturing.
5
Between 2018 and 2023, 11,266 lbs of waste were diverted from Nashville landfills.
6
In 2022, the company prevented 27,336 plastic bottles and saved over 30,000 plastic bottles through a partnership.
7
Its NYC HQ avoided 76,237 plastic bags, conserved 5,837 gallons of water, and diverted 847 lbs of landfill waste in 2022.
8

Respect for Cultures & Communities

0

The provided articles do not contain specific, quantifiable data points relevant to any of the KPIs for 'Respect for Cultures & Communities'. Information available focuses on internal diversity and inclusion strategies, civic engagement, and general brand building, but lacks concrete evidence regarding formal partnerships with indigenous or local community groups, cultural appropriation incidents, community investment percentages, or cultural sensitivity training completion rates.

Safe & Smart Tech

-40

Warby Parker received a $1.5 million civil monetary penalty from the HHS Office for Civil Rights (OCR) in 2024 for three HIPAA Security Rule violations, including failure to conduct a thorough risk analysis, implement sufficient security measures, and regularly review information system activity logs.

1
The company also settled with the Kentucky Attorney General's Office for $138,000 in 2024 for alleged violations related to its online vision testing.
2
Minor data breaches affecting fewer than 500 individuals were reported in 2020 and 2022.
3
Users can access, view, and edit personal information through account settings, process deletion requests, and opt-out of marketing, app activity, and social features.
4
The company states that data is retained only as long as necessary for business purposes or legal requirements.
5

Zero Waste & Sustainable Products

-20

Warby Parker operates a glasses reuse donation program in partnership with Lions Club Recycle for Sight, accepting donations of usable eyeglasses or sunglasses from any brand at all Warby Parker stores.

1
The company applies circular design principles by replacing the inner core of its cases with 100% recycled plastic polymer
2
and by pioneering a circular solution for demo lenses, recycling them with Eastman Chemical into new acetate.
3
Warby Parker has implemented several waste reduction initiatives, including a demo lens recycling program that saved 35,712 pounds of single-use plastic in 2024,
4
a glasses reuse donation program, and the use of compostable items in its offices, which prevented the use of over 204,800 plastic bottles in 2024.
5
The company reported no significant instances of noncompliance with waste disposal laws or regulations in 2024.
6
Additionally, all of Warby Parker's Tier 1 and Tier 2 suppliers are certified to the ISO 14001:2015 standard.
7

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AI-generated analysis based on publicly available data. Not financial advice. Ratings are expressions of opinion derived from automated models and may contain inaccuracies. See our Risk Disclosure for full details.