MASHINIi

Westrock Coffee Company.

WEST.US | Manufacture of other food products n.e.c.

Westrock Coffee Company is a global integrated coffee, tea, flavors, extracts, and ingredients solutions provider. The company operates through two segments: Beverage Solutions and Sustainable Sourcing & Traceability. The Beverage Solutions segment focuses on providing customized coffee, tea, and ot...Show More

Ethical Profile

Mixed.

Westrock Coffee Company presents a mixed ethical profile. Its Sustainable Sourcing & Traceability segment aims for 100% responsibly sourced coffee by 2025, with 61% currently achieved, and maintains a zero-tolerance policy for forced labor. However, employee reviews average 2.9 out of 5 stars, with critics pointing to concerns over pay, high turnover, and allegedly a toxic work environment. The company also experienced a ransomware incident in 2021, linked to an 85,000-ton production shortfall. Environmentally, while a new plant uses 40% less energy, reports suggest Scope 1 emissions increased from 19,196 tCO₂e to 21,260 MTCO2e.

Value Scores

Better Health for All0
-100100
Fair Money & Economic Opportunity0
-100100
Fair Pay & Worker Respect-10
-100100
Fair Trade & Ethical Sourcing-10
-100100
Honest & Fair Business-40
-100100
Kind to Animals0
-100100
No War, No Weapons0
-100100
Planet-Friendly Business-50
-100100
Respect for Cultures & Communities50
-100100
Safe & Smart Tech0
-100100
Zero Waste & Sustainable Products0
-100100

Better Health for All

0

No evidence available to assess Westrock Coffee Company on Better Health for All.

Fair Money & Economic Opportunity

0

No evidence available to assess Westrock Coffee Company on Fair Money & Economic Opportunity.

Fair Pay & Worker Respect

-10

Westrock Coffee Company's employee rating is 2.9 out of 5 stars on Glassdoor and 3.0 out of 5 stars on Indeed, which translates to approximately 58/100 for employee engagement.

1
The company offers health insurance coverage that is comparable to other manufacturing companies.
2
No specific quantitative data is available for living wage coverage, CEO median pay ratio, collective bargaining share, safety incident rate, pay equity ratio, turnover rate, labor violation incidents, or insecure contract share.
3

Fair Trade & Ethical Sourcing

-10

Westrock Coffee conducts semi-annual on-site visits for 100% of its farms.

1
In 2024, the company achieved 91% traceability coverage for its exports.
2

Honest & Fair Business

-40

Westrock Coffee Company has an ethics hotline and a Compliance Line for anonymous reporting of concerns.

1
The company also has a global Anti-Bribery Policy, updated in March 2021, which prohibits all forms of bribery, details FCPA compliance, and outlines risk-based requirements for intermediaries in high-risk countries.
2
This policy covers all employees, subsidiaries, and third-party intermediaries and is reviewed as part of internal audit.
3
However, the policy does not specify the frequency of training or provide effectiveness metrics, nor is there evidence of independent investigation processes for whistleblower reports.

Kind to Animals

0

No evidence available to assess Westrock Coffee Company on Kind to Animals.

No War, No Weapons

0

No evidence available to assess Westrock Coffee Company on No War, No Weapons.

Planet-Friendly Business

-50

Westrock Coffee reported a waste diversion rate of 64% in 2023.

1
The company identified and cleared 91 potential supply chain risks through supplier audits in 2024.
2
Biodiversity efforts include planting 290,619 trees in 2024 and a seedling initiative to distribute 5 million climate-resilient coffee seedlings by 2025.
3
All coffee importers, processors, and exporters within strategic supply chains underwent third-party audits for adherence to the Responsible Sourcing Policy between 2023 and 2024.
4
No environmental compliance violations were mentioned in any of the reports.
5
The company invested $1.4 million in farms and farmer services in 2023, and supports water well installations and coffee harvest day care centers for climate adaptation.
6
Training programs for women coffee farmers and an Agribusiness Training Program for farmers are in place.
7

Respect for Cultures & Communities

50

Westrock Coffee Company reported that 1,084 out of 1,399 total employees, or approximately 77.48%, were recruited from local communities in 2023.

1

Safe & Smart Tech

0

Westrock Coffee Company experienced a ransomware incident detected on January 23, 2021, which impacted its operational and information technology systems, leading to a production shortfall of approximately 85,000 tons of mill system production for about a week and a half.

1
However, the extent of data compromised or the number of users affected was not specified in the provided articles. The company's cybersecurity risk management process includes proactive reviews, penetration testing, and incident response planning, with oversight from an Audit & Finance Committee receiving quarterly updates.
2
Employee training is also mentioned as part of the proactive security review process.
3
No specific quantitative data on cybersecurity investment, privacy certifications, encryption implementation, or the effectiveness of security training or vulnerability management was provided.

Zero Waste & Sustainable Products

0

No evidence available to assess Westrock Coffee Company on Zero Waste & Sustainable Products.

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AI-generated analysis based on publicly available data. Not financial advice. Ratings are expressions of opinion derived from automated models and may contain inaccuracies. See our Risk Disclosure for full details.