Teladoc Health Inc..
TDOC.US | Medical and dental practice activities
Teladoc Health, Inc. is a multinational telemedicine and virtual healthcare company. It offers a range of services, including virtual medical consultations, expert medical opinions, behavioral health services, and telehealth technology platforms. The company connects patients with doctors and other ...Show More
Better Health for All
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Teladoc Health's core services deliver exceptional health benefits, with its entire business devoted to health improvement. Its diabetes management program has shown patients managing their condition more effectively, and its stroke platform increased treatment likelihood by 24.2%.
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, contributing to stroke dropping from the third to the fifth or sixth leading cause of death in South Carolina.
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The company has no products with significant negative health impacts. More than half of Teladoc Health's chronic care members live in designated underserved communities.
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, and nearly a million people last year reported they would not have received care without telehealth.
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The company launched Wellbound, an employee assistance program in July 2025.
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, offering comprehensive mental health and well-being support including online therapy, psychiatry, and self-guided resources, integrated with other services.
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The company's operations are not applicable to pharmaceutical patent flexibility, nutrition and food safety, or addiction mitigation.
Fair Money & Economic Opportunity
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The provided articles focus exclusively on Teladoc Health's core business as a telemedicine and virtual healthcare company, detailing acquisitions in mental health and preventative care. Teladoc Health acquired UpLift for $30 million.
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Teladoc Health acquired Catapult Health for $65 million.
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UpLift's 2024 revenue was approximately $15 million.
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The transaction closed on April 30, 2025.
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No information related to financial services, lending, fees, or economic opportunity initiatives, as defined by the KPIs for Fair Money & Economic Opportunity, is present in any of the articles. Therefore, no KPIs can be scored based on the provided evidence.
Fair Pay & Worker Respect
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For the fiscal year ending in 2023, the company's CEO to median employee pay ratio was 114:1.
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The CEO's total compensation for that year was $11,613,736, which included a salary of $764,167, stock awards of $10,000,006, and non-equity incentive plan compensation of $836,363.
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In 2022, the CEO to median employee pay ratio was 111:1, with the CEO's total compensation at $10,876,053.
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The ratio was 155:1 in 2020, with CEO compensation at $8,455,584.
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Fair Trade & Ethical Sourcing
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No specific quantitative data was found in the provided articles to assess Teladoc Health Inc.'s performance against the Fair Trade & Ethical Sourcing value. Information regarding fair trade certifications, supplier audit frequency, forced or child labor incidents, supply chain traceability, remediation speed for violations, ethical clause coverage in supplier contracts, or the share of spend on high-risk materials was not provided. While Teladoc Health reported spending $50 million with minority, women, and veteran-owned suppliers in 2023, the total procurement budget was not disclosed, preventing the calculation of a percentage for supplier diversity spend.
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Honest & Fair Business
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Teladoc Health faces an investigation announced in February 2025 for potential federal securities law violations, misleading information on AI in mental health therapy, and questionable accounting practices.
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A class action lawsuit was filed in May 2024, alleging the company deceived investors about advertising spending and its effects on revenue between November 2022 and February 2024.
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The company also received an FTC Civil Investigative Demand related to BetterHelp for potential unfair business practices.
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A securities lawsuit concerning the Livongo integration was dismissed in 2024.
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Teladoc Health has a Code of Conduct, effective May 2025, which includes a strict non-retaliation whistleblower policy and a 24/7 ethics hotline.
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Its anti-corruption policy prohibits bribes and kickbacks, requires immediate reporting, and provides general guidelines for gifts, but lacks clear guidance on facilitation payments and specific gift thresholds.
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The Code applies to all employees, board members, vendors, suppliers, and independent contractors.
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Kind to Animals
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No evidence available to assess Teladoc Health Inc. on Kind to Animals.
No War, No Weapons
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The provided articles do not contain any specific, concrete data points or verifiable facts regarding Teladoc Health Inc.'s (TDOC.US) involvement in arms manufacturing, military contracts, conflict facilitation, or related activities. Therefore, no assessment can be made against the 'No War, No Weapons' ethical value based on the given evidence.
Planet-Friendly Business
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Teladoc Health has set Science Based Targets initiative (SBTi) aligned targets to reduce Scope 1 and 2 emissions by 25% by 2030, using a 2020 baseline.
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These targets are consistent with limiting global warming to well below 2°C.
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The company claims carbon neutrality through a partnership with Climate Partner
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and has an environmental policy and action plan approved by its Board of Directors.
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No regulatory actions, violations, fines, or compliance issues are mentioned.
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Respect for Cultures & Communities
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No specific, concrete data points were found in the provided articles that directly map to the quantitative thresholds defined in the rubric for any of the KPIs related to Respect for Cultures & Communities. While one article mentions an implied partnership benefiting over 350 Indigenous organizations, the number of formal partnership agreements (1) does not align with any of the defined score tiers for that KPI.
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Safe & Smart Tech
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Teladoc Health holds active HITRUST certification and SOC 2 Type II security compliance.
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The company states compliance with major privacy regulations including GDPR, LOPDGDD, CCPA/CPRA, VCDPA, HIPAA, and frameworks like NIST Cybersecurity Framework.
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Users are granted rights to access, rectify, withdraw consent, erase, restrict processing, object to processing, and data portability.
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Data is collected as necessary for service provision and retained for business operations, archival, or legal requirements.
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Zero Waste & Sustainable Products
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Teladoc Health implemented one waste reduction initiative in 2023, reducing foam packaging used for transporting digital scales by 80,000 gallons.
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No other specific quantitative data was provided regarding waste diversion rates, product recyclability, packaging sustainability percentages, recycled content, single-use plastic reduction percentages, take-back programs, circular design principles, hazardous waste management, product durability, repairability, waste audit frequency, zero waste certifications, waste disposal violations, material efficiency, packaging-to-product ratio, waste reduction targets, supplier waste requirements, or customer waste education.