MASHINIi

SWISSCOM AG.

SWJ.XETRA | Other telecommunications activities

Swisscom AG is a major telecommunications provider in Switzerland. The company offers a comprehensive suite of services, including mobile communication, fixed-network telephony, internet access, and digital TV. Swisscom also provides IT solutions and services to businesses, encompassing cloud servic...Show More

Ethical Profile

Mixed.

Swisscom AG holds a mixed ethical rating. The company actively supports "Better Health for All" by modernizing medical imaging across over 200 health facilities and investing $16.7M in Kyan Health for AI-powered workplace wellness, safeguarding user privacy with end-to-end encryption. In "Fair Trade & Ethical Sourcing," approximately 86% of supplier contracts include ethical clauses, with risk assessments explicitly considering child and forced labor. Swisscom aims to train 100% of employees in ethics. For "Safe & Smart Tech," a Data Ethics Board, established in 2019, reviews high-risk AI systems for fairness and transparency, complemented by cybersecurity training. "Zero Waste & Sustainable Products" efforts include the WLAN-Box 3 using 70% recycled plastic, collecting over 1 million used phones since 2012, and reducing packaging plastic to under 1% through partnerships. However, data is insufficient for "Fair Pay & Worker Respect," "Honest & Fair Business," and "Planet-Friendly Business."

Value Scores

Better Health for All0
-100100
Fair Money & Economic Opportunity0
-100100
Fair Pay & Worker Respect0
-100100
Fair Trade & Ethical Sourcing0
-100100
Honest & Fair Business0
-100100
Kind to Animals0
-100100
No War, No Weapons0
-100100
Planet-Friendly Business0
-100100
Respect for Cultures & Communities0
-100100
Safe & Smart Tech-10
-100100
Zero Waste & Sustainable Products0
-100100

Better Health for All

0

Swisscom's core telecommunications business is health-neutral. The company has diversified into health-related areas, including SwissCom Health, which modernized medical imaging exchange for a national telemedicine program across over 200 health facilities.

1
Swisscom Ventures also invested in Kyan Health, a platform providing AI-powered preventative care and personalized resources for employee mental wellbeing.
2
Kyan Health employs end-to-end encryption and shares only aggregated insights with employers, demonstrating excellent data practices with comprehensive privacy protections.
3
The company does not derive revenue from products with established negative health outcomes, nor does it produce food or pharmaceutical products, or conduct clinical trials. Its services do not have direct physical or mental health safety implications, and no evidence was provided regarding specific investments in health innovation, health externalities, or the scale of preventative health or mental health initiatives.

Fair Money & Economic Opportunity

0

Swisscom AG is a telecommunications provider. The provided articles do not contain any evidence that the company offers financial services such as lending, insurance, or deposit services to consumers. Therefore, all KPIs related to financial products, services, and their impact on economic opportunity are scored as 'Not applicable' or 'No such products/services offered' as per the rubric's 0-tier definitions.

Fair Pay & Worker Respect

0

No valid evidence was provided in the article to assess the company against the 'Fair Pay & Worker Respect' ethical value. The sole article contained an error message and corrupted data, preventing any information extraction.

1

Fair Trade & Ethical Sourcing

0

86% of supplier contracts include enforceable ethical-sourcing clauses.

1
Swisscom requires its direct suppliers and their subcontractors to commit to acting in a sustainable manner.
2

Honest & Fair Business

0

No evidence available to assess SWISSCOM AG on Honest & Fair Business.

Kind to Animals

0

As a telecommunications provider, Swisscom AG's core business does not involve animal-derived products, animal testing, or animal agriculture. The company's 2022 Sustainability Report focuses on general ESG performance, including climate neutrality, energy efficiency, and supply chain working conditions, but does not contain specific information or metrics related to animal welfare, animal-related operations, or animal product sourcing

1
. Therefore, most 'Kind to Animals' KPIs are not applicable to the company's operations. No evidence was found for wildlife conservation impact, animal-related supplier audits, or public policy engagement on animal welfare.

No War, No Weapons

0

No specific, quantifiable evidence was found in the provided articles to assess SWJ.XETRA against the 'No War, No Weapons' ethical value. The articles either explicitly state 'No information found' for the relevant KPIs

1
or provide general statements that do not meet the strict quantitative or specific qualitative thresholds of the rubric. For instance, while the company is a member of the UN Global Compact since 2019
2
and states it is guided by the UN Guiding Principles on Business and Human Rights
3
, this information is not specific enough to map to a defined tier without details on performance metrics or implementation oversight. Similarly, mentions of 'ICT solutions' and 'IoT (Internet of Things)' as potentially dual-use technologies
4
are not accompanied by data on R&D investment scope, and general ethical codes do not specify 'red lines' related to weapons categories.

Planet-Friendly Business

0

No relevant evidence was found in the provided articles to assess SWJ.XETRA against any of the Planet-Friendly Business KPIs.

Respect for Cultures & Communities

0

No specific, quantitative data points related to formal partnerships with indigenous or local community groups, revenue reinvested in local community development, cultural appropriation incidents, cultural impact assessment protocols, local employment ratios, grievance mechanisms, community complaint resolution times, FPIC participation rates, community governance inclusion, cultural preservation investment, local procurement, indigenous supplier counts, cultural site protection, social license to operate, charitable giving to cultural heritage organizations, community fund allocation, language inclusivity in products and communications, cultural incident response, or cultural sensitivity training completion were found in the provided articles.

1

Safe & Smart Tech

-10

Swisscom established a Data Ethics Board in 2019, which reviews fairness in high-risk AI systems using six sub-principles, including respect for personality and no discrimination.

1
The company conducts comprehensive audits for high-risk AI systems to assess compliance with six principles: responsibility, compliance, transparency, quality, security, and fairness.
2
Furthermore, Swisscom is aware of and addresses the EU's AI Act, acknowledging its extraterritorial reach, despite Switzerland not being an EU member.
3

Zero Waste & Sustainable Products

0

Swisscom's WLAN-Box 3 contains 70% recycled plastic.

1
The company provides comprehensive customer education through "Second-life programs" including Mobile Aid, Buyback, Repair, and Refreshed initiatives. The Mobile Aid program has collected over 1 million used mobile phones since 2012.
2
, with more than 11,000 collected in May 2025.
3

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AI-generated analysis based on publicly available data. Not financial advice. Ratings are expressions of opinion derived from automated models and may contain inaccuracies. See our Risk Disclosure for full details.