Sally Beauty Holdings.
SBH.US | Retail sale of clothing, footwear and leather articles in specialized stores
Sally Beauty Holdings, Inc. is a global distributor and retailer of professional beauty supplies. The company operates primarily through two business segments: Sally Beauty Supply and Beauty Systems Group (BSG). Sally Beauty Supply caters to retail customers and salon professionals, offering a wide ...Show More
Better Health for All
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Sally Beauty Holdings has no publicly stated policy regarding safer chemicals and has not set quantifiable goals for reducing or eliminating chemicals of high concern.
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The company does not require suppliers to disclose ingredients beyond minimum FDA cosmetic regulations.
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Furthermore, there is no evidence of continuous improvement or investment in safer alternatives research.
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Fair Money & Economic Opportunity
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Sally Beauty Holdings is a retailer of beauty supplies and does not offer lending, insurance, or other financial services to consumers. As such, KPIs related to financial products, fees, lending compliance, debt, and financial literacy are not applicable to its core business model. The company does not generate or manage customer financial data, nor does it operate financial service access points. While Sally Beauty sponsors the Black Girls Matter Meetup Tour at HBCUs, this is not a financial inclusion program, and no percentage of profit reinvested in community finance was provided.
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Evidence indicated a higher dependency on low-income shoppers (less than $40,000 per year) compared to competitors, but a specific percentage of total customers from underserved segments was not provided, leading to the omission of that KPI.
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Fair Pay & Worker Respect
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As of April 5, 2024, at Sally Salon Services Limited, women's median hourly pay was 95% of men's, though their median bonus pay was 87.6% lower.
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Employee engagement, based on 3,408 Glassdoor reviews, averaged 3.1 out of 5 stars (equivalent to 62%), with 43% of employees recommending the company.
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Compensation and benefits received a 2.7 out of 5-star rating, with low pay frequently cited as a concern.
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Fair Trade & Ethical Sourcing
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The provided articles do not contain specific quantitative data for any of the fair trade and ethical sourcing KPIs. There is no data on fair trade certifications
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, audit frequency
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, forced or child labor incidents
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, supply chain traceability
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, or remediation speed
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. While a Supplier Code of Conduct mentioning ethical sourcing clauses is noted
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, no quantitative data on the percentage of contracts covered is provided
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. Similarly, conflict minerals and uncertified palm oil are mentioned
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, but without specific spend data
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. The number of minority- and women-owned brands is listed
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, but no percentage of the procurement budget directed to diverse suppliers is available
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.
Honest & Fair Business
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The company has a formal whistleblower protection policy with established procedures for the confidential and anonymous submission of concerns regarding accounting, internal controls, or auditing matters.
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However, no evidence is provided regarding independent investigation processes for these complaints.
Kind to Animals
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No specific quantitative data was found across the provided articles to assess Sally Beauty Holdings against the 'Kind to Animals' ethical value. Information regarding cruelty-free certification percentages, the extent of non-animal testing methods, humane certifications for operations, wildlife conservation impact, ethical ingredient substitution, supplier audit percentages, cage-free sourcing, animal testing policy details, animal testing volume, R&D investment in animal-free alternatives, animal agriculture ethics, animal-free R&D collaboration, or public policy engagement on animal welfare was not explicitly provided.
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No War, No Weapons
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Sally Beauty Holdings' core business is the global distribution and retail of professional beauty supplies. No evidence in the provided articles indicates any involvement in arms manufacturing, military contracts, dual-use technology, or any other activities related to weapons or conflict. Therefore, the company has no exposure to controversial or banned weapons.
Planet-Friendly Business
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Sally Beauty Holdings sourced 16.4% of its operational energy from renewables.
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In 2023, the company's waste diversion rate from landfill was 18.7%.
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Respect for Cultures & Communities
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Sally Beauty Holdings engages with over 105 diverse brands, comprising more than 50 Black-founded, 40 female-owned, 9 Hispanic-owned, and 6 LGBTQ+-owned brands, supported by an Associate Buyer dedicated to sourcing diverse vendors.
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The company has no reported cultural appropriation incidents. Its operations do not involve Free, Prior, and Informed Consent (FPIC) processes, nor do they typically impact cultural or heritage sites, with no disruptions reported. The concept of a social license to operate is also not applicable to its business model.
Safe & Smart Tech
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The company experienced data breaches in March 2014, affecting fewer than 25,000 records, and another in March-April 2015, impacting payment card data.
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As these incidents occurred more than three years prior to the assessment date, there are no documented data breaches within the past three years. The privacy policy, effective June 5, 2025, outlines user rights including correction, access, portability, and deletion (with limitations).
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However, it explicitly states no right to opt out of sale/sharing or profiling, and exercising rights like email opt-out can take up to 10 days.
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While the policy mentions compliance with applicable laws and California Privacy Rights (CPRA), the explicit lack of a right to opt out of sale/sharing or profiling represents a gap in compliance with a major privacy regulation.
Zero Waste & Sustainable Products
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Sally Beauty Holdings reported a 2023 recycling rate for product packaging of 18.7%.
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The company has implemented several waste reduction initiatives, including the elimination of over 104 million plastic bags per year,
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the reduction of 300,000 styrofoam pieces,
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and a cardboard recycling program handling 5-7 tons annually at its corporate headquarters.
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The company has set waste reduction targets, aiming for a 35% recycling rate for product packaging
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and a 25% reduction in plastic packaging by 2025.
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No waste disposal violations or citations were mentioned across the provided articles.