Fair Money & Economic Opportunity

The RMR Group Inc. is a holding company that provides management services to real estate investment trusts and operating companies.

Its core business does not involve lending, insuring, moving, or storing money for consumers. Therefore, all KPIs related to consumer financial products, pricing, fees, lending books, customer financial data, debt, or financial literacy programs are not applicable to its operations. While the company engages in various diversity, equity, and inclusion (DEI) initiatives for its workforce and community service, these do not fall under the scope of 'Fair Money & Economic Opportunity' as defined by the rubric, which specifically evaluates financial institutions' impact on financial inclusion and wealth building for marginalized populations through financial services.

Fair Pay & Worker Respect

For the 2024 fiscal year, the CEO's total compensation was 59 times the median employee compensation.

The company's employee satisfaction rating is 3.7 out of 5 stars, and 55% of employees would recommend working there to a friend. Additionally, 88% of employees feel included, and 92% feel the company lives up to its values.

Honest & Fair Business

The company has established procedures for receiving, retaining, and treating confidential, anonymous complaints regarding accounting, internal controls, or auditing matters.

A formal whistleblower protection policy exists, including a confidential reporting system (866-511-5038), with anonymity options and a prohibition of retaliation. The company's Code of Business Conduct and Ethics outlines an anti-corruption policy, prohibiting bribery, kickbacks, and unfair business inducements, and emphasizes adherence to anti-corruption and anti-bribery laws, including the FCPA. However, there is no evidence provided regarding the strength of enforcement, details on training frequency, or specific metrics on policy effectiveness or third-party due diligence for the anti-corruption policy. Similarly, for the whistleblower policy, there is no evidence of independent investigation processes, training frequency, or program effectiveness metrics.

Kind to Animals

The RMR Group Inc. is a service-oriented company providing management services to real estate entities. Its core business model does not involve manufacturing products, engaging in animal testing, operating animal agriculture, or sourcing animal-derived ingredients.

Therefore, KPIs related to cruelty-free certification, alternative testing methods, humane certifications for animal operations, ethical input substitution, supplier audits for animal welfare, cage-free sourcing, animal testing policies and volume, innovation investment in animal-free technologies, animal agriculture ethics, animal-free R&D collaboration, and public policy engagement on animal welfare are not applicable. While the company manages 22 properties certified as National Wildlife Sanctuary Sites, the provided evidence does not include the specific quantitative metrics (e.g., percentage of revenue invested in conservation or documented population increases for target species) required to assign a score for wildlife conservation impact according to the rubric's thresholds.

No War, No Weapons

The RMR Group Inc. primarily provides management services to real estate investment trusts and operating companies.

The provided articles, including the 2023 Sustainability Report and Code of Business Conduct and Ethics, focus on commercial real estate management, environmental initiatives, and general ethical guidelines. There is no evidence in the provided information to suggest that the company is involved in arms manufacturing, military contracts, dual-use technologies, sales to embargoed regimes, or any other activities related to conflict or weapons. Therefore, all KPIs are scored as 'N/A' because these activities are not part of the company's core business operations.

Planet-Friendly Business

RMR Group, a management services provider, has no material direct GHG emissions footprint, thus scoring N/A. The company has committed to setting verifiable science-based targets through the SBTi, aligning with the Business Ambition for 1.5°C campaign, but validation is pending.

RMR has a net-zero emissions target for no later than 2050, with a 50% reduction target by 2030 from a 2019 baseline. For its managed portfolio, 53.1% of managed square footage is LEED certified. The waste diversion rate for the managed portfolio was 48.3% in 2023, with an overall rate of 51.1% in 2024. The company has not reported any environmental compliance violations. For its client Diversified Healthcare Trust (DHC), 50.86% of water withdrawal for DHC Office and 41.58% for DHC Shop is from high/extremely high stress regions.

Respect for Cultures & Communities

RMR.US has no reported cultural appropriation incidents. The company is establishing Cultural Heritage Management Plans at all operations. RMR.US's workforce includes 54% of employees located across its more than 30 offices throughout the United States.

The company and its public client companies maintain a Governance Hotline for anonymous reporting of concerns. For a World Bank-backed project, the goal is to resolve complaints within 15 days of receipt. RMR.US's board includes 50% representation from marginalized communities. The company manages 22 Certified National Wildlife Sanctuary Sites and its managed property at 11 Dupont Circle is within the Dupont Circle Historic District. Training is conducted through employee orientation programs delivered in local languages.

Zero Waste & Sustainable Products

RMR.US achieved a 51.1% waste diversion rate from landfills in 2024, exceeding its 2025 goal of 50%.

The company aims for a minimum 75% diversion rate for development projects and tenant fit-outs. For its Private Residential properties, there is a goal of 10% reduction of landfill-bound waste intensity by 2030 from a 2023 baseline. The company has implemented multiple waste reduction initiatives, including waste programs covering diversion, rightsizing, education, and expense management. It collaborates with tenants on recycling opportunities, encourages waste diversion tracking for tenant fit-outs, and partners with tenants for waste reduction education and events like e-waste drives. RMR.US also tracks residential waste using weight per living unit. The company has not reported any waste disposal violations in the past three years. It actively engages with tenants and residents to encourage sustainable practices and provides comprehensive disposal information with educational resources.