Better Health for All

The company's core products, refractory materials for industrial processes, have no direct positive or negative health impact on end-users. Similarly, the company does not generate revenue from products with direct negative health outcomes, nor does it offer health-related products requiring price accessibility or collect health-related data. Its operations, however, generate indirect health effects through emissions and pollution. The company has implemented substantial mitigation efforts, achieving a 12% reduction in CO2 intensity in 2023

and meeting NOX and SOX emissions reduction targets in China (2021) and North America (2023). In 2024, it invested €7.3 million to reduce CO2 emissions and allocated €2.9 million in capital expenditures for pollution control. Other initiatives include successful trials for CO2 capture , €6 million spent on European ETS certificates in 2024 , and the installation of 0.5 MW of photovoltaic capacity in India, reducing CO2 by 500t annually. Additionally, 11kt of CO2 emissions were reduced in 2023 at a Brazilian site through raw material changes. The company's initiatives related to worker safety, general community support, and internal employee wellness programs are not directly applicable to the "Better Health for All" value, which focuses on external health impact, accessibility, and equity.

Fair Pay & Worker Respect

In 2024, the company recorded 25 incidents of discrimination, including harassment.

The Total Recordable Injury Frequency (TRIR) was 0.41 per 200,000 hours worked in 2024, though two fatalities also occurred in the same year. As of 2023, 74% of employees were covered by unions, works councils, or collective bargaining agreements. The voluntary employee turnover rate was 5.21% in 2024. For 2023, the average compa-ratio for women was 89.9% compared to 93.3% for men in professional junior positions and above. Temporary employees constituted 11.88% of the total workforce in 2024.

Fair Trade & Ethical Sourcing

All suppliers and business partners are required to confirm compliance with the company's Supplier Code of Conduct.

Standard contracts include specific provisions for ethical sourcing, with failure potentially leading to the severance of the business relationship. Zero instances of forced or child labor were identified within the company's operations or supply chain in 2024. The company conducts an annual evaluation of strategic suppliers and performed 52 on-site supplier audits in 2024, an increase from 42 in 2023.

Respect for Cultures & Communities

The company has at least 10 formal partnerships with local community groups, including those focused on youth development, education, and environmental conservation.

It reported no cultural appropriation incidents. Furthermore, the company states that none of its operational sites are located near indigenous communities, making Free, Prior, and Informed Consent (FPIC) processes and indigenous supplier engagement not applicable to its operations.

Safe & Smart Tech

The company demonstrates strong data minimization practices, collecting only necessary personal data

and explicitly stating it does not collect sensitive information such as passwords or financial details . Personal data is deleted when no longer required , with retention periods for some data, like CCTV, varying from several days to several weeks . RHI Magnesita states compliance with a broad range of privacy and data protection regulations, including GDPR , Austrian Data Protection Amendment Act 2018 , Indian IT Act 2000 , CSRD , UK Modern Slavery Act 2015 , and California Transparency in Supply Chains Act , with no reported convictions or fines . Users are granted comprehensive rights to access, rectification, erasure, restrict processing, object to processing, and data portability , with requests responded to within 30 days . Users can also withdraw consent and manage cookie settings . The company conducts regular risk assessments and penetration testing for cyber and information security risks .

Zero Waste & Sustainable Products

RHI Magnesita's recycling rate was 14.2% in 2024, up from 12.6% in 2023

and 3.8% in 2018 . The company aims to increase its use of secondary raw materials to 15% by 2025 and 20% by 2030 . The input of secondary raw materials constituted 14.2% of raw materials used in refractory production in 2024 . The company has successfully produced and tested products made with up to 96% recycled raw materials , with some product portfolios containing brands with 20-100% recycled materials , and a "Net Zero Brick" project aiming for up to 100% recycled content . Circular economy is a core pillar of its sustainability strategy , with 15 active R&D projects in 2023 focused on enhancing circular material quality and availability , and the company leads the refractory industry in the use of circular raw materials . RHI Magnesita has implemented over 10 waste reduction initiatives , including investing in new recycling facilities , developing a rotary kiln that uses waste magnesite ore , and launching the ReSoURCE project for automated sorting of spent refractories . The Supplier Code of Conduct includes environmental compliance , and the company assesses suppliers through EcoVadis, covering 55-56% of procurement spend in 2024 , with targets to reach 66% by 2025 and 80% by 2030 . RHI Magnesita provides customers with carbon footprint datasheets for all products and offers yearly reports on sustainable refractory materials via its customer portal , alongside recycling partnerships .