Better Health for All

Quad/Graphics' principal goods and services, which include marketing solutions and print services, have no direct positive or negative health impact. The company operates QuadMed, an internal health service for its employees, offering worksite clinics and virtual primary care nationwide at no additional cost for those enrolled in a Quad medical plan.

Employees using QuadMed clinics benefit from lower copayments, such as $6 for clinic visits and $30 for specialty visits, and different deductibles for in-house versus outside care. QuadMed emphasizes preventative care through programs like "Lean You" and "Well You for Diabetes," which includes reduced copayments for diabetes management. It also provides support for smoking cessation, employee assistance programs (EAP), and alcohol/drug abuse services for employees. During the H1N1 pandemic, QuadMed reviewed national, state, and local guidelines. During the COVID-19 pandemic, QuadMed implemented data-driven strategies, expanded virtual visits at no additional cost, and initiated home recovery programs. QuadMed protects patient privacy using an Electronic Medical Record (EMR) system and by not sharing medical records with HR. However, a proposed class action lawsuit alleges that Quad/Graphics' mandatory biometric screening program, which imposed an approximately $1,800 annual premium increase for non-participation, violates the Americans with Disabilities Act (ADA).

Fair Money & Economic Opportunity

Quad/Graphics Inc. is a marketing solutions partner, not a financial institution that lends, insures, moves, or stores money for consumers. Therefore, KPIs related to financial services, such as underserved client share, pricing fairness, exploitative fee exposure, data accessibility, fair lending compliance, wealth building outcomes, debt burden ratio, geographic inclusion, and product simplicity, are not applicable to its core business model and are scored 0. While the company offers free financial coaching and webinars for retirement planning, these are not provided as a financial service to external customers, aligning with the 0 tier for financial literacy initiatives.

Similarly, its support for community organizations and internal Business Resource Groups are general social responsibility efforts, not dedicated financial inclusion programs or profit reinvestment into community finance, resulting in a 0 score for those KPIs.

Fair Trade & Ethical Sourcing

Quad/Graphics Inc. purchases 79% of its paper with third-party certification.

The company holds triple chain-of-custody certifications (FSC®, SFI®, PEFC™) for sourcing materials from responsibly managed forests and complies with local laws regarding wood fiber sourcing, including the U.S. Lacey Act. Quad maintains a Supplier Code of Conduct, which outlines expectations for suppliers to adhere to ethical labor practices, associate health and safety, and environmental management.

Honest & Fair Business

Quad/Graphics settled SEC charges in 2019 for foreign bribery violations in Peru and China, and OFAC sanctions violations, totaling approximately $10 million.

The SEC noted a virtually non-existent compliance program in 2010. Following these events, the company fired involved employees, expanded its compliance department, hired new staff, and terminated relationships with third parties involved in the schemes. Currently, Quad prohibits bribery, kickbacks, extortion, and obtaining business through corrupt means, and provides targeted training on FCPA and fraud. The company has an Ethics and Compliance Hotline in multiple languages and established procedures for receiving whistleblower complaints. Six of the ten board directors are independent.

Kind to Animals

No data specifically related to Kind to Animals or animal welfare metrics was provided in the articles.

The available information focuses on Quad/Graphics' overall ESG performance and environmental sustainability, such as waste recycling, CO2e emissions, and paper sourcing certifications, but does not address cruelty-free certifications, animal testing, humane operations, wildlife conservation impact, ethical input substitution, supplier audits for welfare, cage-free sourcing, animal agriculture ethics, or public policy engagement related to animal welfare.

No War, No Weapons

The provided articles focus on Quad/Graphics Inc.'s social responsibility initiatives, employee well-being programs, community partnerships, and general ESG governance

, , , . They explicitly state that no data relevant to the company's defense-related activities or 'No War, No Weapons' initiatives is present , , , . Therefore, there is no evidence to score any of the KPIs for this ethical value.

Planet-Friendly Business

In 2022, Quad/Graphics' U.S. facilities recycled 98.2% of their industrial wastepaper and other solid waste.

The company purchases 79% of its paper with third-party certifications, including FSC, SFI, and PEFC, and is triple chain-of-custody certified for sourcing materials from responsibly managed forests. Quad/Graphics maintained OSHA and EPA compliance across all facilities in 2023, investing $12.3 million in environmental compliance infrastructure, with no reported environmental compliance violations.

Respect for Cultures & Communities

Quad/Graphics Inc. has 5 formal partnership agreements with local community groups.

These include The BrandLab, Casa Guadalupe Education Center, Inc., Running Rebels Community Organization, SHARP Literacy, and Fork Farms.

Safe & Smart Tech

Quad/Graphics demonstrates strong regulatory compliance, explicitly adhering to GDPR and CCPA.

For CCPA, the company responded to requests to know, delete, and opt-out of sale/sharing with an average response time of less than six days, complying with 7 out of 9 deletion requests and all 2 opt-out requests. They also honor Opt-Out Preference Signals, including GPC, and use Standard Contractual Clauses for EU/EEA/Switzerland/UK data transfers. Regarding user data control, while options for cookie preferences, consent withdrawal, and CCPA rights are provided, 2 out of 9 deletion requests were denied, and the company does not honor "do not track" signals. For AI ethics, Quad has developed internal guidelines and a written policy for GenAI, addressing inaccuracy and confidential information, overseen by a cross-disciplinary GenAI charter group. Standard security measures include annual compliance, security awareness, and acceptable use training, along with regular phishing tests. Data encryption is used for sensitive data at rest and in transit, including SSL for user accounts. , Multi-factor authentication is enabled at birthright for new accounts and strong employee access management procedures are in place. , The company conducts regular vulnerability scanning, assessments, and various security testing activities like audits, tabletop exercises, and threat modeling. Data retention is defined as long as necessary for business or legal purposes, or indefinitely for anonymized data.

Zero Waste & Sustainable Products

Quad's U.S. facilities recycled 98.2% of industrial wastepaper and other solid waste in 2022.

The company has implemented numerous waste reduction initiatives, including redesigning LAMà Displays packaging to eliminate 330,000 plastic polybags, 330,000 paper instruction sheets, 660 paper-ream wraps, 66 corrugated boxes, 132 plastic straps, and 8 wooden pallets annually. Other initiatives include sorting wastepaper, a 4R guidance system in Quad Studios, upcycling waste materials at its Buenos Aires plant, a sonic parts washing technology pilot, and the reuse of 1,308 plastic display bases. Quad manages hazardous waste from generation to disposal, generating 0.44 pounds of RCRA federally regulated hazardous waste per 1 million pages printed in 2022. Waste audits were performed in 2021 on Wisconsin facilities and at Hartford and Lomira plants.