Better Health for All

NetScout Systems, Inc. provides real-time service assurance and cybersecurity solutions, which are applied to various industries, including healthcare.

While the company's products help secure healthcare systems, ensuring their availability and reliability, the core services themselves are not inherently health-related products or services as defined by the 'Better Health for All' value. The provided articles do not offer specific quantitative data on the percentage of the company's product portfolio or revenue directly contributing to health outcomes, nor do they detail specific health benefits, safety records, pricing, accessibility, or investment in health innovation. Therefore, all KPIs are scored as not applicable or neutral due to a lack of direct evidence linking NetScout's operations or products to the specific health-related criteria of the rubric.

Honest & Fair Business

The company has an Ethics Reporting System and a Non-Retaliation Policy for employees, officers, and directors to report unethical, dishonest, or unlawful behavior.

However, there is no explicit evidence of independent investigation processes for these reports. The company has indicated no financial restatements for the past five fiscal years. 80% of the board members are independent. An anti-corruption policy is in place, as the company is subject to the U.S. Foreign Corrupt Practices Act (FCPA) and the U.K. Bribery Act, but the frequency and effectiveness metrics of training are not specified. The company maintains ISO 9001 quality systems registration for corporate procedures and manufacturing facilities. However, it does not employ a third party for verification of supplier compliance regarding slavery and human trafficking, though it may consider it for high-risk direct suppliers.

No War, No Weapons

The company states it complies with U.S. export control laws and economic sanctions regulations maintained by OFAC, and ceased business operations in Russia due to the war in Ukraine.

NETSCOUT has a policy addressing Conflict Minerals, with a goal to use 3TG (tantalum, tin, tungsten, gold) in products that do not directly or indirectly finance or benefit armed groups in the Democratic Republic of the Congo and adjoining countries. It establishes processes to identify and assess 3TG risk in the supply chain and reports the results of risk assessment and due diligence activities as appropriate, including filing SEC Form SD and a Conflict Minerals Report for Calendar Year 2023. All information available on the company's website is subject to U.S. export control laws. However, there is no evidence provided regarding the percentage of exports covered by verifiable end-user certificates.

Planet-Friendly Business

NETSCOUT has science-based greenhouse gas reduction targets that were validated by the Science-Based Targets initiative (SBTi) in September 2024.

The company commits to reduce absolute Scope 1 greenhouse gas emissions by 57.4% and absolute Scope 2 greenhouse gas emissions by 42% by FY2030, both from an FY2022 baseline.

Safe & Smart Tech

NetScout Systems, Inc. is an ISO/IEC 27001:2022 certified provider and complies with the EU-U.S. Data Privacy Framework, its U.K. Extension, and the Swiss-U.S. Data Privacy Framework.

The company states it does not share personal information with unaffiliated third parties for their own marketing purposes without consent, and there are no documented incidents of unauthorized data use. NetScout's privacy policy, last updated November 21, 2025, indicates that Service Providers are only provided with the minimum amount of personal information necessary. However, browsing history on mynetscout.com is retained for 7 years. Users can unsubscribe, opt-out of marketing, and request access, deletion, and correction of their information, but the policy also states that account usernames, passwords, and responses to security questions are collected. NetScout's Arbor solutions help close off vulnerabilities and provide a process for regularly testing the effectiveness of security measures. The company is subject to regulatory investigation by the U.S. Federal Trade Commission regarding DPF compliance and mentions compliance with GDPR and CCPA, with GDPR Article 33 requiring breach notification within 72 hours. The company commits to resolve complaints about personal information transferred under the DPF. NetScout uses algorithms and automated tools to understand product interest, send tailored advertisements, and measure advertising effectiveness, but provides minimal information about these algorithmic factors.

Zero Waste & Sustainable Products

NetScout has developed a take-back program for proper disposal of its products at reputable recycling centers, which represents one waste reduction initiative.

For hazardous waste, the company ensures proper disposal for products sold in EU Member States and those purchased after August 13, 2005, but customers are responsible for proper disposal otherwise, indicating basic compliance. NetScout labels products with the WEEE symbol to alert customers in the EU about proper disposal, providing basic information on some products.