Better Health for All

MUFG's core financial products and services have no direct positive or negative health impact, resulting in a neutral score for health impact core and harmful revenue share. The company does not offer health-related products or services, making several KPIs not applicable. However, MUFG's Sustainable Finance Framework includes 'Access to Essential Services (Healthcare)' as an eligible category, financing public hospitals and social welfare corporations in Japan that serve vulnerable groups.

As of March 2020, this initiative resulted in 3,578 low-income patients receiving medical services daily and the provision of 240 hospital beds. MUFG also finances affordable housing in the UK, but the eligibility income cap is above the median household income. The company has a commitment to strengthening systems and training for disaster preparedness, which includes global health crisis response. While MUFG has extensive internal employee health and mental wellness programs, these are not considered external 'Better Health for All' initiatives based on the rubric's definition.

Fair Money & Economic Opportunity

MUFG faced a serious misconduct case in the past year, which led to administrative action by the Financial Services Agency.

The company is reviewing its risk awareness, internal control systems, and in-house rules to prevent recurrence. Regarding financial literacy, MUFG's subsidiary, MUMSS, provided financial education programs to 3,300 students from 45 schools in fiscal 2022. Additionally, Danamon's financial literacy series benefited 735 students, teachers, and parents, and Krungsri's online animated financial literacy series reached 28,000 primary schools. The company has a target to reach 800,000 people through financial and economic education programs by FY2026.

Fair Pay & Worker Respect

In FY2024, MUFG reported a labor union membership rate of 77.6% across its main entities.

The company's employee engagement score was 76% in FY2024. Voluntary employee turnover was 5.0% in FY2024. From April 2024 to May 2025, due diligence identified 15 transactions with human rights issues, including 5 related to Forced Labor/Human Trafficking and 2 to Child Labor; 12 of these had appropriate actions confirmed, while 3 were still under review. The gender pay gap, calculated as the average annual wage of women divided by men, was 51.7% for The Bank, 67.2% for The Trust Bank, and 60.7% for MUMSS. The company's absenteeism rate was 0.93% in FY2024, with a target of 1% or less. Health insurance societies offer competitive programs, with subsidies for high-cost medical expenses ensuring individual payments do not exceed 25,000 yen per month, and a target of 100% regular health checkup completion rate, with The Trust Bank and MUMSS achieving 100% and The Bank 98.8% in FY2024.

Fair Trade & Ethical Sourcing

MUFG identified 5 transactions involving forced labor or human trafficking and 2 transactions involving child labor from April 2024 to May 2025.

Additionally, from April 2023 to May 2024, 6 cases of forced labor/human trafficking and 3 cases of child labor were identified. MUFG prohibits financing transactions involving child labor, forced labor, or human trafficking. For the 15 human rights issues identified from April 2024 to May 2025, 12 had appropriate actions or measures to prevent recurrence taken. For the 21 human rights issues identified from April 2023 to May 2024, 18 had appropriate actions taken, 1 credit transaction was called off, and 2 were confirming identified issues. MUFG encourages its suppliers to respect human rights and explains 'Guidelines for Purchasing Activity' to them. However, no percentage of supplier contracts with enforceable ethical-sourcing clauses is provided. MUFG group companies publish annual statements in response to the Modern Slavery Act in the UK and Australia. As a financial services group, MUFG does not procure or trade physical commodities, making fair trade certification and materials risk index N/A.

Honest & Fair Business

MUFG Pension & Market Services, a subsidiary, has a comprehensive Whistleblower Policy, published in August 2024.

This policy applies globally to all personnel, offering protection from retribution, allowing anonymous reporting, and providing multiple internal and external reporting channels, including a dedicated third-party hotline (FairCall) with multiple country numbers. The policy details an investigation process where whistleblowers are kept informed, mandates annual Code of Conduct & Ethics training that includes a whistleblowing module, and requires quarterly reporting of disclosures and annual reporting on policy effectiveness to the Board Risk and Compliance Committee. Mitsubishi UFJ Financial Group (MUFG) has an anti-corruption policy and prevention of money laundering, as referenced in a 2008 Corporate Social Responsibility Report. Mitsubishi UFJ Lease & Finance, another subsidiary, formulated and announced its Basic Anti-Corruption Policy in 2018, and provides level-based training and e-learning to employees. MUFG Pension & Market Services contracts FairCall, an independent provider, to receive whistleblower disclosures. Mitsubishi UFJ Lease & Finance's Board of Directors consists of 9 directors, including 4 outside directors, which means 44% of the board are outside directors.

Kind to Animals

As a financial services group, MUFG's core business does not involve animal testing, animal-derived products, or direct animal husbandry, leading to a score of N/A (0) for several KPIs.

However, the company's financing activities and policies are relevant to other animal welfare metrics. MUFG's Environmental Policy Statement and Environmental and Social Policy Framework do not cover animal welfare aspects such as the Five Freedoms, cages, mutilations, or a shift to plant-based options in animal farming and food production. One company within MUFG AM's portfolio, Company G, aims to abandon gestation crates at its own farm by 2030 but is currently scored “High Risk” in the Business Benchmark on Farm Animal Welfare (BBFAW). MUFG has no formal collaborations or minimal engagement with animal welfare stakeholders, and its public policy engagement on animal welfare legislation is absent, with no public position on industry standards. MUFG was the largest creditor to forest-risk sectors in South-East Asia between 2018 and 2024, and its financing activities are alleged to contribute to the extinction of the Bulmer’s fruit bat and impact 27 threatened species in the Papua LNG project area. MUFG also financed an oil palm group destroying peatlands and causing recurring fires.

No War, No Weapons

MUFG's core business is financial services, and it explicitly excludes 'defense and security' from its sustainable finance framework.

Its asset management arm (MUFG AM) and core subsidiaries prohibit financing or investing in companies involved in the manufacturing and distribution of anti-personnel landmines, cluster munitions, nuclear, biological, and chemical weapons. This indicates 0% direct revenue from arms/defense contracts and a clear corporate ban on military sales of these specific weapons. MUFG AM implements negative screening for all assets under management for companies involved in these activities. The company's Environmental and Social Policy Framework, effective January 2026, prohibits transactions involving cluster munitions and inhumane weapons manufacturing. MUFG conducts due diligence on borrowers/investees to confirm they do not fall under prohibited categories, including those involving child labor, forced labor, and human trafficking, and has identified 21 transactions with human rights issues between April 2023 and May 2024, with 18 having appropriate actions taken and 1 credit transaction called off. MUFG states it has zero procurement from active conflict zones. MUFG's Human Rights Statement was revised in April 2024 to include policies on human rights due diligence and descriptions of risk identification, and the company adheres to the UN Guiding Principles on Business and Human Rights.

Planet-Friendly Business

MUFG's total Scope 1, 2, and 3 emissions, including financed emissions, were 177.175 million tCO2e in FY2023.

The company has set net-zero GHG emission targets for its own operations by 2030 and for its financed portfolio by 2050, with interim targets for 2030 across various sectors, but these targets are not explicitly stated as SBTi-validated. MUFG converted 100% of in-house contracted power at all consolidated subsidiaries in Japan to renewable energy in FY2022. The company had zero major environmental compliance violations. MUFG conducts scenario analysis covering transition risks up to 2050 and physical risks up to 2100, broadening the scope in FY2024 to include all sectors and temperature rise. It also discloses climate-related assets at risk, totaling 60.3 trillion yen at the end of FY2024. MUFG has minimal acknowledgment of climate justice and adaptation, with no specific programs or dedicated spending percentages mentioned for vulnerable communities. The company supports projects that conserve natural capital and biodiversity and registered as a TNFD Early Adopter in January 2024.

Safe & Smart Tech

MUFG formalized Responsible AI governance via an AI Transparency and Responsible Use Policy and a Group-level MUFG AI Policy in 2025, aligning with Japan’s regulatory frameworks.

However, the company faced regulatory action in June 2024 from Japan’s Financial Services Agency (FSA) for violating client confidentiality rules. The FSA found at least 26 instances of confidential client information being shared between MUFG Bank and its two securities firms between 2020 and 2023. This led to an order for business improvement plans and executive pay cuts, and MUFG submitted a business improvement plan to the FSA. MUFG has established a Global Financial Crimes Division (GFCD) and is upgrading its FC compliance systems and data warehouse, and has enacted a Cyber Security Management Declaration and established MUFG-CERT. No specific data on cybersecurity investment as a percentage of revenue was provided, nor was there information on the extent of encryption or security testing coverage.

Zero Waste & Sustainable Products

MUFG has implemented several waste reduction initiatives, including a 59% decrease in A4 paper purchased from FY2019 to FY2024.

The company recycles approximately 22,000 liters of waste cooking oil annually from 239 facilities for sustainable aviation fuel (SAF) production and collects an estimated 6,000 liters of floating oil and fat per year from 11 cafeteria kitchens for biofuel. The Tokyo head office building achieved a 97% kitchen waste recycling rate in FY2023. MUFG has a target to achieve at least a 90% waste recycling rate for its locations in Japan. Additionally, its subsidiary Krungsri in Thailand has been promoting a 'Krungsri Zero Waste' project since 2018.