Monro, Inc..
MNRO.US | Maintenance and repair of motor vehicles
Monro, Inc. operates as a leading automotive service and tire company in the United States. The company provides a range of services for consumer vehicles, including tire sales and replacements, oil changes, brake repairs, exhaust system services, steering and suspension work, wheel alignments, and ...Show More
Better Health for All
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Monro's core business of automotive service and tire sales has a neutral net health effect, as its products and services do not directly provide health benefits or cause harm, and it generates no revenue from products with direct health impacts. The company has a notable safety record for user harm, with a $35,000 consumer protection violation in 2004
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and a 32-point courtesy inspection for vehicle safety. For risk transparency, Monro maintains an independent, bilingual, 24/7 hotline for potential violations and conducts bi-annual cybersecurity risk assessments based on NIST standards.
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In Fiscal Year 2025, 89% of teammates received data security training.
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Monro's operations have limited health-harming externalities; in the year ended March 30, 2024, it avoided 7,249 metric tons of CO2e through recycling used oil and solvents, and in FY2025, recycled approximately 2.0 million gallons of oil, 3.0 million tires, and 78,582 batteries.
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However, it incurred a $24,170 hazardous waste violation in 2024.
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The company has moderate equity programs, including a Teammate Assistance Fund that helped over 20 teammates in its second year, and DEI initiatives with a goal for at least one diverse candidate in management hiring processes.
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Monro offers substantial healthcare workforce support through an Employee Assistance Program, health and dental insurance, 401k matching, and 107,798 hours of teammate training in FY2025, with 86% of new hires trained within three months.
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Preventative health measures include ergonomics training videos to be deployed in FY2026 and training on bloodborne pathogen incidents.
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The Employee Assistance Program also provides mental health support and can assist with addiction mitigation.
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Monro partners with Feeding America, providing over 600,000 meals,
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and engages in healthcare education through partnerships with the Automotive Maintenance and Repair Association (AMRA)
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and Junior Achievement.
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Fair Money & Economic Opportunity
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Monro, Inc. operates as an automotive service and tire company. The provided articles, including summaries of the company's FY2025 ESG Report, explicitly state that no data relevant to 'Fair Money & Economic Opportunity' metrics is available.
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The reports do not contain information on financial services, lending practices, or economic opportunity initiatives for underserved populations.
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Therefore, no KPIs under this value can be scored based on the evidence provided.
Fair Pay & Worker Respect
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For fiscal year 2025, the CEO to median employee pay ratio was 61:1.
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The company has set a five-year safety goal to reduce its workers' compensation frequency claim rate by 30% from a fiscal 2023 baseline.
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Monro is self-insured for employee medical insurance claims and offers an Employee Assistance Program.
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However, employee reviews indicate high medical premiums and some state there are no benefits unless 100% of the premium is paid out of pocket.
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The company's voluntary employee turnover rate is around 40-50%.
Fair Trade & Ethical Sourcing
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Monro evaluated its tier-one tire suppliers on environmental, social, and governance factors, finding that the majority demonstrate strong environmental management, comprehensive reporting, and policies addressing human rights and health and safety.
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The company's Code of Ethics requires teammates, board members, and suppliers to adhere to high ethical standards, including prohibiting bribery and discrimination.
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However, no specific percentage of spend on high-risk materials is provided, nor is there a percentage of supplier contracts that include enforceable ethical-sourcing clauses.
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Information regarding fair-trade certifications, supplier audit frequency, forced or child labor incidents, supply chain traceability coverage, remediation speed for violations, or supplier diversity spend is not available.
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Honest & Fair Business
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Monro operates an independent, 24/7 anonymous whistleblower hotline managed by a third party, and its policy prohibits retaliation against those reporting in good faith.
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The company's Code of Ethics, updated in April 2021, prohibits bribery and requires accurate financial entries for any payments to foreign officials, with no undisclosed funds.
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However, the policy lacks specific guidance for international or high-risk markets. Monro has not had any financial restatements recently, with historical issues fully resolved.
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Approximately 45% of Monro's ethical claims are independently verified, and the company recently concluded a third-party cybersecurity risk assessment.
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Monro is currently facing multiple lawsuits, including a class action related to a data breach in March 2025 where hackers obtained employee personal and health information, and another alleging misclassification of store managers to avoid overtime pay.
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Kind to Animals
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Monro, Inc. operates as an automotive service and tire company.
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The provided articles, which include ESG summaries and financial reports, do not contain any information or data points related to animal welfare, animal testing, animal-derived ingredients, or wildlife conservation initiatives.
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Therefore, no KPIs under the 'Kind to Animals' value can be scored based on the evidence provided.
No War, No Weapons
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Monro, Inc. operates as an automotive service and tire company, providing services such as tire sales, oil changes, and brake repairs.
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The provided articles consistently state that the company's business activities are not applicable to arms contracts, dual-use technology, sales to embargoed regimes, or any other war or weapons-related activities. There is no evidence of involvement in defense, military, or conflict-related sectors, nor any related R&D, lobbying, or procurement.
Planet-Friendly Business
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Monro, Inc. has not publicly disclosed its total Scope 1, 2, and 3 greenhouse gas emissions, nor does it have SBTi-validated carbon reduction targets.
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The company has not provided data on the share of operational energy from renewables, water use per revenue, or green building certifications.
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While 100% of used oil and antifreeze are recycled,
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and 3.0 million tires were recycled in Fiscal Year 2025,
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an overall waste diversion rate is not reported.
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The company has a formal goal to achieve 100% LED lighting in its stores by fiscal year 2028,
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with 32% of stores fully fitted and 27% partially fitted as of FY2025.
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However, it has not declared a net-zero target year.
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The company considers the framework of the TCFD but lacks full alignment.
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Between 2000 and present, the company recorded one environment-related offense with a penalty of $24,170.
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Respect for Cultures & Communities
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The provided articles, including the FY2025 and FY2024 ESG reports, consistently state that data for all KPIs related to 'Respect for Cultures & Communities' is not specified or is lacking.
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Therefore, no specific evidence is available to assess the company against these metrics.
Safe & Smart Tech
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Monro, Inc. provided cybersecurity awareness training to 89% of its Teammates, along with weekly phishing simulations and other awareness campaigns.
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The company's privacy policies and procedures follow the California Privacy Rights and Enforcement Act (CPRA), detailing Guest and Teammate rights, data collection practices, and opt-out options.
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For California employees and applicants, Monro outlines rights to access, correct, delete, and port personal information, with a stated response time of 45 days for verifiable requests and confirmation within 10 days.
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The company states it will not discriminate for exercising CPRA rights.
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Monro also maintains an Incident Response Plan, conducts comprehensive cybersecurity risk assessments, scenario testing, regularly patches software, performs penetration testing, and vulnerability assessments.
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The company's CISO has 9 years of cybersecurity experience, and the Senior Director - Infrastructure & Security has 11 years.
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Multi-factor authentication is mentioned as available.
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However, a data breach occurred in late 2024 involving unauthorized access to an employee email account, potentially compromising names, Social Security numbers, addresses, dates of birth, ID numbers, and health information.
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Monro filed a notice of this data breach with the California Attorney General on March 21, 2025.
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A class-action lawsuit alleges Monro failed to adequately invest in cybersecurity measures, citing insufficient data security systems, delayed updates, and inadequate monitoring of third-party systems.
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Zero Waste & Sustainable Products
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No relevant data or metrics regarding Zero Waste & Sustainable Products for Monro, Inc. were found in the provided articles.
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Both articles explicitly stated that no data was available and the URLs led to 404 errors, preventing the extraction of any specific facts or figures related to the company's waste management, product sustainability, or circular economy initiatives.
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