Fair Money & Economic Opportunity

Melco Resorts & Entertainment Limited operates casino gaming and entertainment resorts, not financial services that involve lending, deposits, or insurance for consumers.

The provided articles discuss general responsible gambling initiatives or the company's corporate social responsibility, but do not contain any specific data points related to financial products, services, or their impact on economic opportunity for underserved populations. Therefore, all KPIs are scored as 0, as the company's core business lies outside the scope of consumer financial services evaluated by this ethical value.

Honest & Fair Business

Melco Resorts demonstrates mixed signals regarding honest and fair business practices. The company has established a Code of Business Conduct and Ethics, including whistleblower protection policies and procedures for handling complaints related to accounting and policy breaches

, . Suppliers are also held to a code of conduct that includes a whistleblower mechanism and compliance with the FCPA , . However, Melco receives a medium ESG risk rating of 24.1 from Sustainalytics . There is a lack of quantitative data regarding regulatory fines, transparency indices, audit coverage, and complaint resolution times, making a comprehensive assessment difficult , , , , , , , . Given the presence of ethics policies but the absence of supporting data and a medium ESG risk rating, a neutral score is most appropriate. The company's business model necessitates strict regulatory compliance, but also presents inherent risks related to money laundering and responsible gaming.

Kind to Animals

Melco Resorts & Entertainment Limited has achieved its goal of sourcing 100% of eggs from cage-free hens across its global portfolio by 2025.

This initiative began in 2020, with the company partnering with the Lever Foundation to secure a reliable supply. The company cites research indicating that cage-free operations have a significantly lower risk of salmonella contamination compared to battery cages.

No War, No Weapons

Melco Resorts & Entertainment Limited operates in the leisure, entertainment, and hospitality sector. The provided articles contain no evidence of the company's involvement in arms manufacturing, defense contracts, dual-use technology, or sales to embargoed regimes. There is no mention of any defense-related business activities, assets, or R&D, leading to a score of N/A for related KPIs. The company reported zero political contributions from 2008-2023.

While the company makes charitable donations and community investments (e.g., US$17.42 million in 2024), these are not explicitly categorized as peacebuilding or disarmament initiatives. The company's Code of Business Conduct and Ethics, approved in December 2020, details policies on anti-bribery, anti-money laundering, and anti-fraud, and requires annual compliance certification from all directors, officers, and employees. However, it does not explicitly codify ethical 'red lines' banning specific categories of weapons or military engagement. The company states adherence to regulatory requirements related to human and labor rights, in line with the UN’s Universal Declaration on Human Rights, and mentions the 17 United Nations Sustainable Development Goals, but third-party audits noting major gaps in UNGP alignment are not provided. Human-rights due diligence is conducted annually across all operations, with results publicly available.

Planet-Friendly Business

In 2024, the company's total Scope 1, 2, and 3 GHG emissions were 761,372 tCO₂e (Scope 1: 28,217 tCO₂e, Scope 2: 265,100 tCO₂e, Scope 3: 468,055 tCO₂e).

Scope 1 and 2 emissions intensity increased by 33% over 2023, and Scope 3 emissions intensity increased by 21% over 2023. The company has set a target to achieve carbon-neutral resorts by 2030. Electricity consumption from renewable sources increased by 72% in 2024 compared to 2023, with over 25,000 solar panels generating close to 10,000 MWh annually. In 2024, water consumption was 3,259,131 m³ and total revenue was US$3,775,247,000, resulting in a water use per revenue unit of 863 m³ per $1M revenue. The waste diversion rate increased by 58% in 2024 compared to 2023, with 2,780 metric tonnes of materials diverted from disposal. Several properties, including Studio City Phase 2 and City of Dreams Mediterranean, have achieved BREEAM "Excellent" ratings for the design stage. The company reported no material incidents of corruption, anti-competitive behavior, or monopolistic practices, and no significant incidents of non-compliance with health and safety regulations in 2023 and 2024. Climate-related risk assessment has been expanded to guide carbon-neutral commitments and address physical and transition risks.

Respect for Cultures & Communities

In 2020, the ratio of local employees in Macau increased to 80%.

In 2024, 86% of purchasing in Macau was from local companies, with 59% from local SMEs. Additionally, 76% of procurement supported local businesses in Manila and 40% in Cyprus. The company donated over US$17.42 million to community causes in 2024, and US$16.68 million in 2023, but the proportion specifically allocated to cultural heritage organizations is not provided.

Safe & Smart Tech

Melco Resorts & Entertainment Limited's Information Security Management System for its Macau operations has been ISO 27001 certified since 2009, indicating some certifications with a limited scope.

The company provides mandatory online and face-to-face cybersecurity training for all relevant colleagues, with specialized in-depth sessions for the Board and senior management, including simulated cyberattack exercises. A new training module on data privacy is planned for implementation in 2024. The company states it had no complaints or instances of data or customer privacy breaches reported in 2023. Melco aims to comply with all applicable data privacy regulations, including Hong Kong’s Personal Data (Privacy) Ordinance, Macau’s Personal Data Protection Act, China’s Personal Information Protection Law, Singapore’s Personal Data Protection Act, the Philippine’s Data Privacy Act, and the EU’s GDPR, and adapts to emerging global legislation like updates to Anti-Money Laundering (AML)/Counter-Terrorist Financing (CTF) regulations.

Zero Waste & Sustainable Products

Melco demonstrates mixed performance regarding zero waste and sustainable products. On the positive side, they have avoided 13.2 million single-use plastic bottles in 2024

and aim to achieve Zero Waste Resorts by 2030 . They've also increased valuable materials diverted through recycling and composting by 58% over 2023 and recycled over 763 tonnes of playing cards . City of Dreams Manila has a circular economy model with on-site food waste composting . However, the company's waste diversion rate is only 13% in 2024 , and the integrated resort business model is inherently resource-intensive, generating significant waste . While there are waste reduction targets, a comprehensive strategy is lacking . The company is making efforts to reduce single-use plastics and increase recycling, but the overall impact is limited by the nature of its operations.