Better Health for All

Itron's core products and services deliver significant health benefits, with health impact central to its business strategy. In 2024, Itron's solutions helped customers avoid 7.5 million metric tons of greenhouse gas emissions.

The company's solutions also improve regional air quality, prevent sewer overflows, enhance water quality, and manage urban heat, all of which reduce public health risks. Itron maintained impeccable safety performance in 2024 and achieved 100% ISO 14001 certification across all manufacturing facilities. Its solutions contribute to preventative health by enabling early detection of contamination sources in wastewater, monitoring air quality, and implementing cooling strategies to mitigate heat-related illnesses. The company's operations generate negligible health-harming externalities, with substantial positive health externalities from reducing emissions and improving air quality.

Fair Money & Economic Opportunity

Itron, Inc. is a technology company that provides solutions and services for the energy, water, and smart city sectors, primarily serving utilities. Its core business does not involve offering lending or deposit services, or other direct financial products to consumers. Therefore, KPIs related to consumer financial services, such as underserved client share, pricing fairness, exploitative fee exposure, inclusion initiatives (loan/insurance book), data accessibility (open-banking APIs), fair lending compliance, wealth building outcomes, debt burden ratio, geographic inclusion (financial service access points), and product simplicity (financial products), are not applicable to Itron's operations and cannot be scored based on the provided evidence. The company's Smart Pay solution enables utilities to offer flexible billing and payment options, including prepay solutions, which can help consumers manage energy costs and potentially save money on utility bills, but this is an indirect impact through a B2B offering, not a direct financial service from Itron.

While Itron engages in various community support activities and financial literacy initiatives related to energy and water conservation, these do not align with the specific definitions and quantitative thresholds of the 'Fair Money & Economic Opportunity' KPIs, which are focused on direct financial services and their impact on economic opportunity.

Fair Trade & Ethical Sourcing

Itron updated its Supplier Code of Conduct in 2023 and incorporated environmental, social, and governance (ESG) criteria into its Request for Proposals and auditing processes in the same year.

The company also has a Global Human Rights Policy and Anti-Bribery & Corruption policies. In 2024, Itron received two NAVEX Excellence Awards for Ethics & Compliance and Risk & Compliance Program of the Year. Itron has an "AA" MSCI rating and a "Low Risk" designation from Sustainalytics.

Honest & Fair Business

Itron has a comprehensive whistleblower policy with multiple reporting channels, including a 24/7 third-party operated EthicsPoint hotline, and explicitly prohibits retaliation against good-faith reporters.

Reports are documented and reported to the Audit and Finance Committee quarterly. The company received a "Low Risk" designation from Sustainalytics for its ESG controversy index. Itron has an Anti-Bribery and Corruption Policy that applies to all personnel and third parties, includes global training, periodic risk assessments, and auditing. The policy was last approved on September 3, 2024, and covers all subsidiaries and operating units. Itron's board has 89% independent directors.

No War, No Weapons

Itron states its commitment to the values and ethics rules of the UN Global Compact and requires its suppliers to comply with the UN Guiding Principles on Business and Human Rights.

Itron also utilizes the OECD Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict-Affected and High-Risk Areas. The company's core business does not involve weapons, and there is no evidence of exposure to controversial or banned weapons.

Planet-Friendly Business

Itron's total Scope 1, 2, and 3 greenhouse gas emissions in 2022 were 25,718 tCO2e.

The company has received Science Based Targets initiative (SBTi) approval for its near-term targets, which include a 58.45% reduction in Scope 1 and 2 emissions from a 2019 baseline by 2028, and a 32.5% reduction in Scope 3 emissions from a 2023 baseline by 2033. The company has a carbon-neutral operations target for 2035 and a net-zero target for 2050. All of Itron's manufacturing facilities are ISO 14001 certified, and no environmental compliance violations were mentioned in the provided articles.

Safe & Smart Tech

Itron states that no specific data breach incidents have been reported, and they do not believe any cybersecurity incidents have materially affected them.

The company holds ISO 27001, IEC62443, SOC 1, SOC 2, and ISO 27701 certifications, and is annually certified under the E.U.-U.S. Data Privacy Framework. Information security training is provided for all Itron personnel, and annual security incident response training is mandated for relevant teams. Itron utilizes Rapid7 for scanning its Azure infrastructure, and Mend.io and OpenText Fortify for scanning application code within its CI/CD pipeline. The company states it pursues privacy-by-design throughout its network architecture and tests internal systems, operations, and customer interfaces. Itron also states compliance with GDPR and adopts best practices from the Generally Accepted Privacy Principles (GAPP) framework, monitoring regulatory developments using OneTrust solutions. The company maintains records of data processing activities and assets.

Zero Waste & Sustainable Products

Itron launched 12 initiatives to address supply chain disruptions and secure materials.

In 2024, the company's waste intensity declined, even though total waste increased due to higher production volumes. The 2024 and 2023 Corporate Sustainability Reports indicate no specific regulatory actions, violations, fines, or compliance issues related to waste disposal were mentioned.